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ColdFusion 2021 license POST fails

Explorer ,
Oct 14, 2022 Oct 14, 2022

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CF2021 Standard edition.

Server has access to internet.

Java 11.0.16.1

 

I've been getting the following error (license.log) for months now.

"Error","Timer-0","10/14/22","11:01:01","","The license POST request has failed. Status Code: 400 Reason: Bad Request"
"Error","Timer-0","10/14/22","11:01:01","","Failed to contact the Adobe Licensing server: java.lang.NullPointerException"
"Information","Timer-0","10/14/22","11:01:01","","An error has occurred while sending usage data to server."

 

Should I be worried that without checking server status, it reverts to developer mode?

It seems to stay in Standard-mode for now.

Is there something that I can check with the server? 

 

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Adobe Employee ,
Oct 14, 2022 Oct 14, 2022

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Hi @Sireex 

 

Have you applied update 5 which we released recently?

 

Thanks,
Priyank Shrivastava

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Explorer ,
Oct 14, 2022 Oct 14, 2022

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Yes I have.

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Adobe Employee ,
Oct 14, 2022 Oct 14, 2022

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Hi @Sireex 

I sent a private message with my email address. Can you please send me the details, I will connect you directly and help you.

Thanks,
Priyank Shrivastava

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