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ColdFusion 8.0.1 Website is up Administrator responds with 404

New Here ,
Nov 24, 2010 Nov 24, 2010

Hello,

Today I was trying to patch a ColdFusion 8.0.1 Server with Cumulative HotFix 4 and the security patches listed here:

http://kb2.adobe.com/cps/529/cpsid_52915.html

After completing all the required steps and restarting all the services I noticed that my website was up and working fine; however, the <address>/CFIDE/administrator/index.cfm page responded back with a 404 handler when trying to log in. I am also experiencing this issue when trying to access the page on localhost. I tried restoring the directories from an off site backup and again the website and other applications are up and running but the ColdFusion Administrator index.cfm and all the other .cfm pages in the director respond with a 404. I can't seem to figure out what is wrong, any thoughts?

The server is a windows machine running on IIS.

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Guide ,
Nov 24, 2010 Nov 24, 2010

Hello,

Are there any clues or further details in ColdFusion\runtime\logs\OUT and EVENT log?

HTH, Carl.

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New Here ,
Nov 29, 2010 Nov 29, 2010

The log error seems to point to:

11/24 11:27:38 error ROOT CAUSE:
java.lang.NoClassDefFoundError: coldfusion/runtime/QueryTableWrapper

...but I do not know what the QueryTableWrapper is I guess the file is missing or another file is referencing the wrong location for the definition? Some online research suggests there may be an issue with the cfmx_bootstrap.jar file and the HotFix 4 update.

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Guide ,
Nov 29, 2010 Nov 29, 2010

Hello,

Maybe a bit more of the OUT log details from when CF begins startup might assist.

Also suggest delete your cached class files in
\coldfusion8\wwwroot\WEB-INF\cfclasses

then restart CF.

HTH, Carl.

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New Here ,
Dec 01, 2010 Dec 01, 2010
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Carl,

Thanks for your advise, we ended up installing CF9 and that cleared up our problems with security patches and the coldfusion administrator.

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