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Coldfusion Website Down - Need Help

New Here ,
Feb 07, 2023 Feb 07, 2023

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Hello, part of our website is down and our institution uses Cold Fusion.  Currently our primary support person is not available.  Can anyone suggest a company or group that might be able to help?  We are located in Western NY.  Thanks!

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New Here , Feb 07, 2023 Feb 07, 2023

I'm happy to report we were able to find and fix the issue.  There was an include of another area (news), that caused the issue.   I'm just surprised that something like that would kill an entire page.  I would have expected it to through an error, but nope!  Thanks!  

 

PS - but I'm keeping Charlie Arehart's name handy 😉

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Community Expert ,
Feb 07, 2023 Feb 07, 2023

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You might try to reach Charlie Arehart. He's on the forums a lot and he does remote consulting. Or, you may just try to fix the immediate problem by providing more information.

 

Dave Watts, Eidolon LLC 

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New Here ,
Feb 07, 2023 Feb 07, 2023

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I'm happy to report we were able to find and fix the issue.  There was an include of another area (news), that caused the issue.   I'm just surprised that something like that would kill an entire page.  I would have expected it to through an error, but nope!  Thanks!  

 

PS - but I'm keeping Charlie Arehart's name handy 😉

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Community Expert ,
Feb 07, 2023 Feb 07, 2023

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Thanks kindly to you both, especially Dave's reference! Glad you solved that, Edward. 


/Charlie (troubleshooter, carehart.org)

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