ColdFusionMX7 Email - Error "Authentication Failed"

Report · Nov 20, 2009

We are running Exchange 2007 and I am trying to setup the email portion of ColdFusion. Under the admin tool "Mail" settings I am setting my account up as:

user:pass@smtpserverip

I have alos tried:

domain\user:pass@smtpserverip

I can smtp to my mail server from that server with no issues. The mail log gives an error:

"Error","scheduler-2","11/20/09", "12:58:18",,"Authentication Failed"

Report · Nov 21, 2009

Suppose my username at the mail server is 01BKBK02. The mail server is mail.bkbkInc.com, internal IP 193.68.95.122, public IP 95.96.46.152

Then these login names are possible:

01BKBK02@mail.bkbkInc.com

01BKBK02@193.68.95.122

01BKBK02@95.96.46.152

However, the second one is only possible if the mail server is within your private network.