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error enabling pdf service manager

New Here ,
May 14, 2015 May 14, 2015

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After installing CF11 Update 5 I noticed I'm get an error in the server.log file.

Prior to installing Update 5, I was running Update 3 without any issues.

The server is W2012R2 with CF11 64 bit Standard Edition.

"Error","Thread-12","05/13/15","04:31:46",,"Registration error for service manager : .http://127.0.0.1:8987/PDFgServlet/.Reason: JAVA.UTIL.CONCURRENTMODIFICATIONEXCEPTION"

"Error","ajp-bio-8014-exec-1","05/13/15","15:32:03",,"java.util.ConcurrentModificationException"

"Error","ajp-bio-8014-exec-1","05/13/15","15:32:03",,"Connection verification failed. http://127.0.0.1:8987/PDFgServlet/verify"

Any suggestions as to where to look, to fix this?

Thanks,

--Evan

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correct answers 1 Correct answer

Adobe Employee , May 15, 2015 May 15, 2015

Hi Evan,

We have the fix available. Please send an email to cf.install@adobe.com.


Regards,

Anit Kumar

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Adobe Employee ,
May 14, 2015 May 14, 2015

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Hi Evan,

We are working on the fix. Please rollback to update 4 as for now. We will update you, once we have a fix for it.


Regards,

Anit Kumar

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Adobe Employee ,
May 15, 2015 May 15, 2015

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Hi Evan,

We have the fix available. Please send an email to cf.install@adobe.com.


Regards,

Anit Kumar

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New Here ,
May 21, 2015 May 21, 2015

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I downloaded the hotfix, and reapplied SP5 then applied the hotfix, and the pdf service is now working.

Thanks,

Evan

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Adobe Employee ,
May 21, 2015 May 21, 2015

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Thanks for the confirmation Evan. Please mark the thread as Answered.

Regards,

Anit Kumar

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