Fatal error updating the CF Update 12 on CF 2016

[joseph.yan]

Hi,

I am doing the Update 12 on my Coldfusion 2016 Enterprise Edition using this command below:

sudo /usr/java/latest/jre/bin/java -jar hotfix-012-315717.jar

and I am having Fatal Error below:

Moving files failed:

 Status: FATAL ERROR

 Additional Notes: FATAL ERROR - Could not move the file /opt/coldfusion2016/cfusion/jetty/lib to the backup location /opt/coldfusion2016/cfusion/hf-updates/hf-2016-00012-315717/backup/jetty/lib

I don't have any idea what's wrong. Did anybody have this experience? Should I try to run the update 12 again?

Thank you.

OS: Centos 7 (3.10.0-1062.1.2.el7.x86_64)

Java version: 1.8.0_221 

[Charlie Arehart]

Stop all the cf services and try again. I cover that and more in a pair of blog posts, starting at:

https://coldfusion.adobe.com/2019/03/problems-applying-cf-update-check-first/

[joseph.yan]

Thanks Charlie. 

Your blog is so awesome. I am following everything and running it again and now the update is applied perfectly.

No any fatal errors occured.

Thanks again for your help!

[Charlie Arehart]

Thanks, Joseph. Very glad to have helped, and I really appreciate the feedback.