Grace period 15 days Enterprise

[droppedsci]

Hello -

I have CF 2021 and it was installed last year. We have a license for it but recently within the last 2 weeks it displays a message saying that we have 15 days left in the grace period. However it is not counting down each day I login. Is this a bug of some sort?  How do I fix this? I am currently on update 3.

Thank you!

[Priyank Shrivastava.]

Hi @droppedsci 

Could you please let me know if your server has internet access(All the time) or if it is in DMZ? What update level are you in?

Please drop an email to my team at cfsup@adobe.com. We will take a look. 

[droppedsci]

Thank you Priyank. I will be emailing you shortly