Help! Server won't start after applying hotfix.

Report · Jul 28, 2011

I tried applying the latest hotfix for CF 9.0.1 at http://kb2.adobe.com/cps/907/cpsid_90784.html#main_ColdFusion%209.0.1

I went to the administrator and updated the jar file hf901-00002.jar . Afterwards I shut down Coldfusion. Coldfusion took a long time to shutdown, so I thought something was up. I tried restarting Coldfusion and it wouldn't start. I applyed the rest of the hotfix, hoping it would fix CF, and it didn't. There is nothing in any of the log files as to why it would not start.

My system is 64 bit windows 2008 with CF 9.0.1. Is there a 64 bit version of this patch? If there is, I couldn't find it. Is it necessary to have a 64 bit version with jar files? Could the problem be that the patch is meant for 32 bit versions only? If so, why don't they say that? Unfortunately, you can't go back with that kind of update, I would need a correct hf901-00002.jar if that is the case.

Any help appreciated!

Jim

Report · Jul 28, 2011

Jim,

First I would check the logs it should hopefully give some indication of why it couldn't start.

Next I would go through the hotfix installation steps again and be very careful. A lot of strange problems pop up when a step is missed.

Let us know what you find.

--

Pete Freitag

http://foundeo.com/

http://hackmycf.com - Is your ColdFusion Server Secure?

Report · Jan 02, 2012

We are having the same issues and I suspect the hotfix is not working for 64 bit engines. They worked fine on 32bit machines however.

The server log even sais "Installation: Successful"

87 Successes

0 Warnings

0 NonFatalErrors

0 FatalErrors

It's sad to see no answer from Adobe - 5 month later

Report · Jan 02, 2012

Aleii, what hotfix were you trying to install?

When you see "Installation Successful" that is from either the CF 9 installer, or the 9.0.1 update installer, the hotfixes don't use installers, and wouldn't write that to the logs. Have you checked all the log files? Look for the cfserver.log file (or if you are on a J2EE/multiserver install this will be in the jrun/logs dir and called instancename-out.log)

Report · Jan 02, 2012

Alell, You are aware there is a different updater download for 64-bit CF, right? Did you actually run the same updater executable that you did for the 32-bit machines?