I need help...

Report · Sep 19, 2008

Hello;

I am a newbie in CF, in a situation where I got a job then the IT CF guy left. So now I have to deal with learning CF and maintaining the website. This is what happened, I restarted all our servers today morning, two for the development, and two for the live site. The weird thing that happened is that the development site is up and running, and now I can't get the real site to work. I am getting that the error "Element AUTH.USERSTATE is undefined in REQUEST", what is this? and what happened? Can somebody give me an explanation, plsssssssssss. And what can I do?

Report · Sep 19, 2008

infinity82 wrote:
> Can somebody give me an explanation,
> plsssssssssss. And what can I do?
>

REQUEST is one of the persistent scopes of ColdFusion. Somewhere in
your code base is at least one line of code trying to access the
AUTH.USERSTATE structure key it expects to be stored in the above
REQUEST scope.

You need to debug your code and find out what line is trying to use this
variable and why the variable does not exist as the code is expecting.

The error message you are seeing this message probably is giving hint as
to what line of what file is expecting this variable.

Report · Sep 19, 2008

> I am a newbie in CF, in a situation where I got a job then the IT CF guy left.
> [...]
> I am getting that the error
> [...]
> what can I do?

Get on the phone to your nearest CF shop and get someone it to sort it.
Don't fart-arse around with forums asking for help if your live site is
down. I mean that sincerely: "now is not the time".

I admire your attitude of "suddenly I find I need to learn this", but with
a production environment down, you should be focusing on getting the site
back up again expediently. Get someone in to sort it out, and make sure
they document what they do to fix it; make sure when they leave you
understand what they did (if poss). Once the live environment is stable,
start focusing on getting up to speed with maintaining your site.

--
Adam