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Linux Coldfusion2021 No Service manager is available for PDFg

New Here ,
Jan 06, 2022 Jan 06, 2022

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We have recently bought and installed Coldfusion 2021 on a Linux server (comin from CF11). When creating a pdf we get the following error:

coldfusion.document.webkit.PDFgServiceManagerHelper$NoServiceManagerFoundException: No Service manager is available.

 

We restarted and PDFg servlet is available:

Started o.e.j.w.WebAppContext@5b4d25e7{PDFgServlet,/PDFgServlet,file:///opt/Cold
Fusion2021/cfusion/jetty/webapps/PDFgServlet/,AVAILABLE}
{/opt/ColdFusion2021/cfusion/jetty/webapps/PDFgServlet}

But when using 'verify' from ColdFusion we see:

2022-01-06 12:54:43.955:WARN:oejshC.PDFgServlet:qtp1671846437-22: unavailable
java.util.ConcurrentModificationException
at java.base/java.util.ArrayList$Itr.checkForComodification(ArrayList.java:1043)

2022-01-06 12:54:43.957:WARN:oejs.HttpChannel:qtp1671846437-22: /PDFgServlet/verify
javax.servlet.ServletException: javax.servlet.ServletException: PDFgServlet@9ac5bab0==coldfusion.pdf.service.remote.PDFGServlet,jsp=null,order=-1,inst=true,async=false 

 

Is there any solution to this? Thank you.

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Community Expert ,
Jan 06, 2022 Jan 06, 2022

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Try the solution offered here: https://community.adobe.com/t5/coldfusion-discussions/installing-coldfusion-add-on-services-pdfg-for... 

 

But before all that, do a quick check. Open the ColdFusion Administrator. Go to Data & Services > PDF Service. 

 

There should be a service manager, named Localhost, registered under the section PDF Service Managers. Is it enabled? To be sure, click on the Enabled button.

Does that help?

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New Here ,
Jan 10, 2022 Jan 10, 2022

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BKBK, thanks for the quick sespons. I tried the check you offered. The PDF Service Manager is localhost, but it is not enabled. When clicking on the Enabled button I get "Error enabling PDF Service Manager. Check logs for more details."

The log states:

"coldfusion.document.webkit.PDFgErrorHandler$ConnectionVerificationFailedException: Connection verification failed."

"Error enabling PDF Service Manager."

For the record: we use

localhost

127.0.0.1

port 8994

weight 2

https disabled

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New Here ,
Jan 10, 2022 Jan 10, 2022

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Addition to previous post:

We also encountered this forum thread: https://community.adobe.com/t5/coldfusion-discussions/cannot-start-pdf-service-manager-on-ubuntu-quo...

We took the advice and steps posted there, but without succes. We already have JDK 11.0.13 in use.

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