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PMT 2023 Installed on Linux but won't Start

Community Beginner ,
Jun 14, 2024 Jun 14, 2024

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I installed PMT 2023 on a REHL 9.3-0.5.el9.x86_64. I accepted all of the defaults from the installer. When the installer finished it said it had some errors and I should look at the log files. I went to where it told me the log files were but there were no log files. Trying to connect through a browser returned a 404 page not found error. I stopped and then started the PMT and when I started the PMT I got the error below which probably explains why there were no log files. It seems there is a permissions issue.

 

[cimwebadm@tx11cofu01lvtst bin]$ sudo ./perfmontoolset start
Exception in thread "main" java.lang.RuntimeException: starting java failed with [1]
output:
[0.000s][error][logging] Error opening log file 'logs/gc.log': Permission denied
[0.000s][error][logging] Initialization of output 'file=logs/gc.log' using options 'filecount=32,filesize=64m' failed.
error:
Invalid -Xlog option '-Xlog:gc*,gc+age=trace,safepoint:file=logs/gc.log:utctime,pid,tags:filecount=32,filesize=64m', see error log for details.
Error: Could not create the Java Virtual Machine.
Error: A fatal exception has occurred. Program will exit.
at org.elasticsearch.tools.launchers.JvmOption.flagsFinal(JvmOption.java:114)
at org.elasticsearch.tools.launchers.JvmOption.findFinalOptions(JvmOption.java:79)
at org.elasticsearch.tools.launchers.MachineDependentHeap.determineHeapSettings(MachineDependentHeap.java:61)
at org.elasticsearch.tools.launchers.JvmOptionsParser.jvmOptions(JvmOptionsParser.java:135)
at org.elasticsearch.tools.launchers.JvmOptionsParser.main(JvmOptionsParser.java:87)
Error while starting elasticsearch. Logs are available at /apps/ColdFusion2023performancemonitoringtoolset/datastore/logs

 

Looking at the installed directories everything is owned by root and the group is root. I created the log folders at the root level of the ColdFusion2023performancemonitoringtoolset folder and the datastore folder and set them to owned by root and group cimwebadm which is my user. I tried to start it up again and I get the same error.

 

I could change the permissions to 777 but that seems a bit drastic.

 

Where is this 'logs/gc.log' file? If the installer was supposed to create it and didn't can I just create a blank file with that name in the log folder?

 

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Community Beginner ,
Jun 14, 2024 Jun 14, 2024

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Here is the installation log file.

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