Problem with cfhtmltopdf and special characters

[Chen_at_First_Industrial]

How can I fix cfhtmltopdf showing "?" for special characters "1/2", "3/4", "•"? We have ColdFusion Server Standard 11,0,07,296330 installed.

[James Moberg]

Could you please provide a stripped-down version of the HTML containing header with doctype, CSS font embeds and HTML used to generate the characters?

[Chen_at_First_Industrial · Accepted solution]

After further research and discussed with our DBA/system admin, we suspected it had to do the CF11 server JVM setting. We added "-Dfile.encoding=utf8" to java.args in jvm.config and the special characters displayed correctly.