Problem with international chararcters in senders email

[Tijsje]

Hello,

We have a customers who sends batches of email to internation people with CFMAIL. So there are international characters involved in the emailadresses, like:

willem.solböck@company.com
frédéric.salterr@company.com
jean-françois.boquet@company.com

These emails are ending up in the undelivrable folder of Coldfusion. It this because those charcaters are invalid or is it a setting in Coldfusion to send emails with this kind of internation characters.

Thank you in advance.

[Newsgroup_User]

Tijsje wrote:
> willem.solb�ck@company.com
> fr�d�ric.salterr@company.com
> jean-fran�ois.boquet@company.com

if this is exactly what happens to them then it looks like a simple encoding issue.

what ver of cf? what encoding is your data? forget to add the charset option to
your cfmail tag?

[Newsgroup_User]

Tijsje wrote:
> willem.solböck@company.com
> frédéric.salterr@company.com
> jean-françois.boquet@company.com
>
> These emails are ending up in the undelivrable folder of Coldfusion.

If it is in the undeliverable folder, there is a line in mail.log that
explains why. What does it say?

Jochem


--
Jochem van Dieten
Adobe Community Expert for ColdFusion

[Tijsje]

Hello,

I believe this is the line of an email sent to stéphanie.rentz@justacompany.com

"Error","scheduler-4","04/03/08","15:34:42",,"Invalid Addresses; nested exception is: class javax.mail.SendFailedException: 501 5.5.4 Invalid Address "

I don't think the following is happening: willem.solb�ck@company.com, there is no proof of this.
It just when sending to German or French customers, a lot of international characters are used in the names and I'm not sure if this is allowed.

Just another question:
Is it so that when you want to send an email to willem.solböck@company.com, that you have to send it to willem.solbock@company.com??

[Newsgroup_User]

Tijsje wrote:
> "Error","scheduler-4","04/03/08","15:34:42",,"Invalid Addresses; nested
> exception is: class javax.mail.SendFailedException: 501 5.5.4 Invalid Address "

That looks like a smoking gun.


> It just when sending to German or French customers, a lot of international
> characters are used in the names and I'm not sure if this is allowed.

High ASCII is not allowed in the envelope, only in headers and the body.


> Is it so that when you want to send an email to willem.solböck@company.com,
> that you have to send it to willem.solbock@company.com??

You should ask the owner of the address.

Jochem


--
Jochem van Dieten
Adobe Community Expert for ColdFusion

[Tijsje]

Hello Jochem,

Our customer has got a lot of clients who deliver excel files with emailaddress of there customers.
Those excel files are imported into our system and then send with CFMAIL.
When customers deliver emailaddresses with foreign characters this gives a problem. At first we rejected those emailaddresses, but our customers requested to accept them.

No that we do, Coldfusion does not send the emails to those addresses, and I'm not sure if it is a configuration issue or that those emailaddress are just not acceptable.

So the main question is: does coldfusion accept this kind of emailaddresses:
willem.solböck@company.com
frédéric.salterr@company.com
jean-françois.boquet@company.com

If not, then its clear that it is not possible to send emails to this kind of addresses.

Thank you for your time.

[Newsgroup_User]

Tijsje wrote:
> So the main question is: does coldfusion accept this kind of emailaddresses:
> willem.solb?ck@company.com
> fr?d?ric.salterr@company.com
> jean-fran?ois.boquet@company.com

uh, if jochem says "High ASCII is not allowed in the envelope, only in headers
and the body" believe him & he usually means because of some RFC (jochem's the
cf community's institutional memory when it comes to RFC).

in any case, http://en.wikipedia.org/wiki/E-mail_address

[Newsgroup_User]

Tijsje wrote:
> No that we do, Coldfusion does not send the emails to those addresses, and I'm
> not sure if it is a configuration issue or that those emailaddress are just not
> acceptable.

RFC 821 forbids high ASCII.

Jochem


--
Jochem van Dieten
Adobe Community Expert for ColdFusion

[Oğuz Demirkapı]

I tried to send an e-mail to my e-mail account with my original name and I got the mail.

Here is my code:
*****************************************************************
<cfmail
to="oğuz@mydomain.net"
from="oguz@mydomain.net"
subject="Test ğĞüÜıİşŞöÖçÇ"
>
Test ğĞüÜşŞiİıIöÖçÇ
</cfmail>

*****************************************************************



And the mail header:

*****************************************************************
Return-Path: <oguz@mydomain.net>
Received: from ws-oguz ([70.108.247.xxx])
(authenticated user oguz@mydomain.net)
by H867158.SERVERKOMPETENZ.NET
for ouz@mydomain.net;
Fri, 4 Apr 2008 19:33:39 +0200
Date: Fri, 4 Apr 2008 13:33:38 -0400 (EDT)
From: oguz@mydomain.net
To: ouz@mydomain.net
Message-ID: <23860556.01207330418291.JavaMail.SYSTEM@mydomain.net>
Subject: =?UTF-8?B?VGVzdCDEn8Sew7zDnMSxxLDFn8Wew7bDlsOnw4c=?=
MIME-Version: 1.0
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: base64
X-Mailer: ColdFusion 8 Application Server
*****************************************************************

[Tijsje]

Hello Oguz,

So it does work for you? Do send the email with CFMAIL or with another java component?