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The server encountered an unexpected condition that prevented it from fulfilling the request.

New Here ,
Aug 24, 2022 Aug 24, 2022

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Encountering 500- internal server error in both coldfusion administrator and localhost web application.

javax.servlet.ServletException: ROOT CAUSE: coldfusion.server.ServiceFactory$ServiceNotAvailableException: The Debugging service is not available. at coldfusion.server.ServiceFactory.getDebuggingService(ServiceFactory.java:108) at coldfusion.CfmServlet.getFilterChain(CfmServlet.java:154) at coldfusion.CfmServlet.service(CfmServlet.java:217) at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42) at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at coldfusion.inspect.weinre.MobileDeviceDomInspectionFilter.doFilter(MobileDeviceDomInspectionFilter.java:57) at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:200) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:544) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:359) at org.apache.coyote.ajp.AjpProcessor.service(AjpProcessor.java:552) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:831) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1634) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745) coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:70) coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46) coldfusion.inspect.weinre.MobileDeviceDomInspectionFilter.doFilter(MobileDeviceDomInspectionFilter.java:57) coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46) org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)

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Adobe Employee ,
Aug 24, 2022 Aug 24, 2022

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@Lakshana25791464a4u8 

 

Could you please start the ColdFusion from the command prompt and share the output here?

 

Open command prompt as admin, navigate to \ColdFusionxxxx\cfusion\bin folder, and run cfstart.bat and share the output.

 

Thanks,

Vikram

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New Here ,
Aug 25, 2022 Aug 25, 2022

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Hi vikram, Thanks for your response.The below mentioned info was displayed after running cfstart.bat.


C:\ColdFusion2016\cfusion\bin>cfstart.bat

Either the server is already running or some other application is using the HTTP port 8500.
C:\ColdFusion2016\cfusion\bin>

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Adobe Employee ,
Aug 25, 2022 Aug 25, 2022

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@Lakshana25791464a4u8 It seems like the server is running in the back end. Please go ahead and kill all the C.F services from the task manager and re-run the command.

 

P.S: The CF2016 has reached the end of its life, and we will recommend upgrading to the latest version, CF2021 or CF2018. 

 

Thanks,

Vikram

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New Here ,
Aug 26, 2022 Aug 26, 2022

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Thank you @Vikram Kumar M 

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