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Unable to access some pages on CF11 admin

New Here ,
Apr 08, 2019 Apr 08, 2019

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Dear,

Please advise for my current issue with CF 11. I have 3 instances under my CF 11.

two of them are working well. But for the third one, I can't access the admin pages properly.

I can log in but there are several pages that I can't open it such as Settings, memory variables, server updates.

I got the error said:

An error occurred while executing the application. Please try again or contact the administrator.

And in the log said

Apr 9, 2019 15:24:01 PM Error - Not able to connect to Update Site: The getProxyHost method was not found.

Apr 9, 2019 15:24:01 PM Error - Not able to connect to Update Site: The getProxyHost method was not found.

Apr 9, 2019 15:24:01 PM Error  - The getProxyHost method was not found.Either there are no methods with the specified method name and argument types or the getProxyHost method is overloaded with argument types that ColdFusion cannot decipher reliably. ColdFusion found 0 methods that match the provided arguments. If this is a Java object and you verified that the method exists, use the javacast function to reduce ambiguity. The specific sequence of files included or processed is: C:\ColdFusion11\cfusion\wwwroot\CFIDE\administrator\updates\index.cfm, line: 345

Please let me know if you need more information. Thank you.

Kind Regards,

Raquel Septiane

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