Unable to restart CF10 application - can anyone help?

[kimberlyr40508588]

We are in the midst of a regular maintenance downtime and our systems engineer went through standard tasks to restart the coldfusion application and was not able to. She has restarted the entire server and still is unable to restart the application. She rolled back to her first snapshot when all was working fine and is still not able to restart successfully. As far as we can see, any changes that were made initially should not have impacted anything. But even after she rolled back to the original snapshot, we still can't restart. Any insights? Thanks so much.

[BKBK]

You have my sympathy. It is funny in the beginning, after a restart failure or two. Then it quickly becomes a nightmare.

Could you please let us know your:

Coldfusion version/build;

Edition: Standard or Enterprise(if so, how many instances);

Operating System;

Web Server;

Java version (if using external Virtual Machine);

Log contents (in particular the contents that ColdFusion writes to the log files when you attempt a restart).

[vermasumit]

Also, you can try stopping IIS if windows and then try to start CF.