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I am new to this, I have setup clusters and two instances in each cluster. one instance is up and running and the sites are also working fine. i am on window server and using IIS. sending traffic from cloudfront to the server ( http bindings)
when i start the second instance in the cluster i am getting errors and the site is not available, when i check the log file i see these errors:
exception.log file :
"Error","FelixStartLevel","10/25/24","16:38:00","","The Runtime service is not available. This exception is usually caused by service startup failure. Check your server configuration."
coldfusion.server.ServiceFactory$ServiceNotAvailableException: The Runtime service is not available.
at coldfusion.server.ServiceFactory.getRuntimeService(ServiceFactory.java:633)
at coldfusion.monitor.inmemory.module.InMemoryMonitoringServiceImpl.onMonitoringDisabled(InMemoryMonitoringServiceImpl.java:486)
at coldfusion.monitor.inmemory.module.InMemoryMonitoringServiceImpl.disableMemoryMonitoring(InMemoryMonitoringServiceImpl.java:207)
at coldfusion.monitor.inmemory.module.InMemoryMonitoringServiceImpl.stopMonitoring(InMemoryMonitoringServiceImpl.java:171)
at coldfusion.monitor.inmemory.module.InMemoryMonitoringServiceImpl.stop(InMemoryMonitoringServiceImpl.java:113)
at coldfusion.monitor.activator.Activator.stop(Activator.java:71)
at org.apache.felix.framework.util.SecureAction.stopActivator(SecureAction.java:720)
at org.apache.felix.framework.Felix.stopBundle(Felix.java:2795)
at org.apache.felix.framework.Felix.setActiveStartLevel(Felix.java:1557)
at org.apache.felix.framework.FrameworkStartLevelImpl.run(FrameworkStartLevelImpl.java:308)
at java.base/java.lang.Thread.run(Thread.java:834)
In coldfusion-error.lof file :
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I am new to this, I have setup clusters and two instances in each cluster. one instance is up and running and the sites are also working fine. i am on window server and using IIS. sending traffic from cloudfront to the server ( http bindings)
when i start the second instance in the cluster i am getting errors and the site is not available, when i check the log file i see these errors ...
What steps did you follow to set up the second cluster instance? What are the cluster member names?
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the instances were already set up, i was assigned to fix this issue that comes when the second instance is started. I think it is setup through CF admin dashboard
Instance names : API Instance 1 and API Instance 2
Cluster name : API Instance
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I honestly don't know what the naming requirements are, but I'd replace the spaces with underscores and see if that fixes your problem.
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Does naming the cluster and the instance same matters ??
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Does naming the cluster and the instance same matters ??
No, they're not really the same, but if you prefer naming the cluster something else, this is a great chance to do it!
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exception.log file :
"Error","FelixStartLevel","10/25/24","16:38:00","","The Runtime service is not available. This exception is usually caused by service startup failure. Check your server configuration."
coldfusion.server.ServiceFactory$ServiceNotAvailableException: The Runtime service is not available.
at coldfusion.server.ServiceFactory.getRuntimeService(ServiceFactory.java:633)
Coldfusion-error.lod file :
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I agree, and the second one was why I asked what the instance names were. I should probably look that up for the next time.
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What name would you suggest me to keep
APIInstance1 and APIInstance2 and cluster name APICluster ?? is this fine ??
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When i looked online for solution for the second error, they said it occurs when https request is being passes to the server when it is expecting http. How do i solve this issue in my case ? any idea
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I think the names without spaces should be fine. I have no idea why HTTPS would be used here unless you specifically configured it to be used. Maybe, after you've changed the names and retested and things still don't work, look into that more.
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@v_9081 ,
An error might have occurred when you configured the instance APIInstance2. To verify, open /APIInstance2/bin/jvm.config in an editor.
Have a look at the value of java.library.path. The error message says that it is
C:\BWCF2021\APIInstance2\lib;C:\CF2021\APIInstance2\jintegra\bin;C:\CF2021\APIInstance2\jintegra\bin\international;C:\CF2021\jdk-11.0.17\bin
That points to two different directories, C:\BWCF2021\APIInstance2\ and C:\CF2021\APIInstance2\. This is likely an error.
The usual value of the setting is
java.library.path={application.home}/lib,{application.home}/jintegra/bin,{application.home}/jintegra/bin/international
ColdFusion will automatically translate {application.home} to the instance directory.
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that was my mistake, i was editing the original path here before sharing and forgot to edit that .. My bad
btw this is the jvm.config code :
application.home=C:/BWCF2021/APIInstance2
# Arguments to VM
java.args=-server -Xms2000m -Xmx2000m --add-opens=java.rmi/sun.rmi.transport=ALL-UNNAMED --add-opens=java.base/java.nio=ALL-UNNAMED --add-opens=java.base/java.lang=ALL-UNNAMED --add-opens=java.base/sun.util.cldr=ALL-UNNAMED --add-opens=java.base/sun.util.locale.provider=ALL-UNNAMED --add-opens=java.base/java.net=ALL-UNNAMED --add-opens=java.base/java.io=ALL-UNNAMED -XX:+UseParallelGC -Djdk.attach.allowAttachSelf=true -Dcoldfusion.home={application.home} -Duser.language=en -Dcoldfusion.rootDir={application.home} -Dcoldfusion.libPath={application.home}/lib -Dorg.apache.coyote.USE_CUSTOM_STATUS_MSG_IN_HEADER=true -Dcoldfusion.jsafe.defaultalgo=FIPS186Random -Dorg.eclipse.jetty.util.log.class=org.eclipse.jetty.util.log.JavaUtilLog -Djava.util.logging.config.file={application.home}/lib/logging.properties -Dtika.config=tika-config.xml -Djava.locale.providers=COMPAT,SPI -Dsun.font.layoutengine=icu -Dcom.sun.media.jai.disableMediaLib=true -Dcoldfusion.classPath={application.home}/lib/updates,{application.home}/lib/,{application.home}/gateway/lib/,{application.home}/wwwroot/WEB-INF/cfform/jars,{application.home}/bin/cf-osgicli.jar,C:\\BWCF2021\\sqljdbc_11.2\\enu\\mssql-jdbc-11.2.1.jre11.jar -javaagent:C:/FusionReactor/instance/apiinstance2.cf2021/fusionreactor.jar=name=apiinstance2.cf2021,address=8089 -agentpath:C:/FusionReactor/instance/apiinstance2.cf2021/frjvmti_x64.dll
java.class.path=
# Comma separated list of shared library path
java.library.path={application.home}/lib,{application.home}/jintegra/bin,{application.home}/jintegra/bin/international
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Can you please consider what I wrote last night, in another thread here.
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To avoid any conflict with ColdFusion's own naming system, delete the line
application.home=C:/BWCF2021/APIInstance2
For consistency, change
C:\\BWCF2021\\sqljdbc_11.2\\enu\\mssql-jdbc-11.2.1.jre11.jar
to
C:/BWCF2021/sqljdbc_11.2/enu/mssql-jdbc-11.2.1.jre11.jar
Then restart the instance. Share with the forum what errors you get, if any.
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this is the error in the coldfusion-error.lof file :
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Are you testing with the correct (https versus http) protocol?
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I am really sorry ,
but as per my understanding all the requests come in http not https. I dont know how to check this ( i am a newbie)
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Which of these works for the instance?
I have assumed the port number is 8501. Replace it with the correct value.
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Until you solve the problem of the second instance failing on startup, take it out of the cluster so that your requests don't fail when the load balancer sends traffic to it.
As for the instance failing on startup, I don't think that will be related at all to it being in a cluster. (You can confirm that once it's been removed and you restart it.) What changed since it last ran? Did you perhaps update cf? If so, perhaps you had a failure then (see the update's install log in the hf-updates folder) --or on the first startup after that, which is when package updates happen (see the coldfusion-out.log for the instance, at the time of the update).
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I noticed a couple of things here :
first :
when i checked the hf-updates folder for each update there is a sub folder in it and in each sub folder we have a log file called ex: Adobe_ColdFusion_2021_Update_12_Install_12_29_2023_16_51_45.log
But for the Adobe Update 13 although there is a sub folder but i dont see that log file
Coming to the logs on the date of the update 13 ( by looking at the date the update 13 folder was created ) these are the logs below 😞 coldfusion-out.log) :
Mar 26, 2024 22:31:34 PM Information [Thread-62] - Monitoring Service stopped.
Mar 26, 2024 22:31:34 PM Information [FelixStartLevel] - Monitoring Service stopped.
Mar 26, 2024 22:31:34 PM Error [FelixStartLevel] - The Runtime service is not available.
Mar 26, 2024 22:31:34 PM Information [Thread-62] - ColdFusion stopped
INFO Fusionreactor: --------------------------------------------------------------------------------------
INFO Fusionreactor: FusionReactor - Copyright (C) Intergral GmbH. All Rights Reserved
INFO Fusionreactor: Revision: 11.0.1 fusionreactor.11253.7a1d900b.11.0.1
INFO Fusionreactor: Date : Mon, 30 Oct 2023 09:31:00 GMT
INFO Fusionreactor: Java : 11.0.17 [11.0.17+10-LTS-269] Oracle Corporation (64 bit)
INFO Fusionreactor: OS : Windows Server 2019 [10.0] amd64
INFO Fusionreactor: --------------------------------------------------------------------------------------
[DEBUG] Ignoring Servlet Service [javax.servlet.Servlet], alias is missing or empty
[INFO] Http service whiteboard started
Mar 26, 2024 22:38:59 PM Information [main] - Starting logging...
Mar 26, 2024 22:38:59 PM Information [main] - Starting license...
Mar 26, 2024 22:39:02 PM Information [main] - Enterprise Edition enabled
Mar 26, 2024 22:39:02 PM Information [main] - Starting crypto...
Mar 26, 2024 22:39:02 PM Information [main] - Installed JSafe JCE provider: Version 6.21 Crypto-J 6.2.1, EMC Corporation. JsafeJCE Security Provider (implements RSA, DSA, ECDSA, Diffie-Hellman, ECDH, AES, DES, Triple DES, DESX, RC2, RC4, RC5, PBE, MD2, MD5, RIPEMD160, SHA1, SHA224, SHA256, SHA384, SHA512, HMAC-MD5, HMAC-RIPEMD160, HMAC-SHA1, HMAC-SHA224, HMAC-SHA256, HMAC-SHA384, HMAC-SHA512, HMACDRBG, HASHDRBG, CTRDRBG, FIPS186PRNG, SHA1PRNG, MD5PRNG; RFC 3394, RFC 5649 AES Key Wrap; X.509 CertificateFactory; PKCS12, PKCS15 KeyStore; X.509V1, PKIX, PKIX-SuiteB, PKIX-SuiteBTLS CertPathValidators; X.509V1, PKIX, PKIX-SuiteB, PKIX-SuiteBTLS CertPathBuilders; LDAP, Collection CertStores)
Mar 26, 2024 22:39:02 PM Information [main] - Starting security...
Mar 26, 2024 22:39:04 PM Information [main] - Starting scheduler...
Mar 26, 2024 22:39:04 PM Information [main] - Starting WatchService...
Mar 26, 2024 22:39:04 PM Information [main] - Starting runtime...
Mar 26, 2024 22:39:07 PM Information [main] - Starting client...
Mar 26, 2024 22:39:07 PM Information [main] - Starting archive...
Mar 26, 2024 22:39:07 PM Information [main] - Starting CloudConfig...
Mar 26, 2024 22:39:07 PM Information [main] - Starting VendorCredential...
Mar 26, 2024 22:39:07 PM Information [main] - Starting rest...
Mar 26, 2024 22:39:07 PM Information [main] - Starting registry...
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package administrator
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package adminapi
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package htmltopdf
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package commons-lang3-3.4
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package bcmail-jdk15on-153
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package bcpkix-jdk15on-153
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package bcprov-jdk15on-153
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package ri_generic-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package ib6https-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package ib6http-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package ib6coreutil-1.2
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package iTextAsian-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package iText-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jetty-servlet-9.4.51
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jetty-security-9.4.51
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jetty-server-9.4.51
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jetty-http-9.4.51
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jetty-xml-9.4.51
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jetty-io-9.4.51
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jetty-util-9.4.51
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package print
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jpedal-1.2
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package pdf
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package cf-assembler-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package cf-acrobat-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package poi-4.1.2
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package js-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package xmlbeans-3.1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package SparseBitSet-1.2
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package ib6coreutil-1.2
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package iText-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jdom-1.1.1
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jai_codec-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jai_core-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package commons-io-2.7
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jpedal-1.2
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package bcpkix-jdk15on-153
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package presentation
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package poi-3.17
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package xmlbeans-3.1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package SparseBitSet-1.2
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package commons-math3-3.6.1
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package commons-httpclient-3.1
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package commons-collections4-4.1
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package commons-logging-1.2
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package report
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package ib6coreutil-1.2
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package poi-4.1.2
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package xmlbeans-3.1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package commons-math3-3.6.1
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package iText-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package crystal-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package jintegra-64.03
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package commons-digester3-3.2
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package cglib-3.2.6
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package commons-collections-3.2.2
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package commons-logging-1.2
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package document
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package fontmanager-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package unoil-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package unoloader-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package oosdkclasses-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package ri_generic-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package ib6https-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package ib6http-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package ib6coreutil-1.2
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package iTextAsian-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package iText-1.0
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package ajax
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package saml
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package java-saml-2.4.0
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package java-saml-core-2.4.0
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package joda-time-2.9.4
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package xmlsec-2.0.7
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package ehcache-2.10.3
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package commons-lang3-3.4
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package slf4j-api-1.7.12
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package commons-io-2.7
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package commons-codec-1.10
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package odbc
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package adobe_sequelink-1.0
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package adobe_drivers_common-2.0
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package joda-time-2.8
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package bcpkix-jdk15on-153
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package mysql
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package adobe_mysqldriver-1.0
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package adobe_drivers_common-2.0
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package joda-time-2.8
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package bcpkix-jdk15on-153
Mar 26, 2024 22:39:20 PM Information [main] - Package adminapi started...
Mar 26, 2024 22:39:20 PM Information [main] - Package administrator started...
Mar 26, 2024 22:39:20 PM Information [main] - redissessionstorage package will not be deployed as it is not installed.
Mar 26, 2024 22:39:20 PM Information [main] - Package debugger started...
Mar 26, 2024 22:39:21 PM Information [main] - Package zip started...
Mar 26, 2024 22:39:21 PM Information [main] - Package image started...
Mar 26, 2024 22:39:21 PM Information [main] - Package caching started...
Mar 26, 2024 22:39:21 PM Information [main] - cfmongodb package will not be deployed as it is not installed.
Mar 26, 2024 22:39:21 PM Information [main] - Package mail started...
Mar 26, 2024 22:39:21 PM Information [main] - Package spreadsheet started...
Mar 26, 2024 22:39:22 PM Information [main] - Package axis started...
Mar 26, 2024 22:39:22 PM Information [main] - Package chart started...
Mar 26, 2024 22:39:22 PM Information [main] - Package feed started...
Mar 26, 2024 22:39:22 PM Information [main] - Package print started...
Mar 26, 2024 22:39:23 PM Information [main] - Package search started...
Mar 26, 2024 22:39:23 PM Information [main] - Package document started...
Mar 26, 2024 22:39:23 PM Information [main] - Package presentation started...
Mar 26, 2024 22:39:23 PM Information [main] - Package eventgateways started...
Mar 26, 2024 22:39:23 PM Information [main] - Event Gateway Disabled.
Mar 26, 2024 22:39:23 PM Information [main] - dotnet package will not be deployed as it is not installed.
Mar 26, 2024 22:39:23 PM Information [main] - Package pmtagent started...
Mar 26, 2024 22:39:24 PM Information [main] - Package htmltopdf started...
Mar 26, 2024 22:39:24 PM Information [main] - Package awslambda started...
Mar 26, 2024 22:39:24 PM Information [main] - Package com started...
Mar 26, 2024 22:39:24 PM Information [main] - Package saml started...
Mar 26, 2024 22:39:24 PM Information [main] - Package awss3 started...
Mar 26, 2024 22:39:24 PM Information [main] - Package awss3legacy started...
Mar 26, 2024 22:39:24 PM Information [main] - azureblob package will not be deployed as it is not installed.
Mar 26, 2024 22:39:24 PM Information [main] - Package pdf started...
Mar 26, 2024 22:39:25 PM Information [main] - Package websocket started...
Mar 26, 2024 22:39:25 PM Information [main] - orm package will not be deployed as it is not installed.
Mar 26, 2024 22:39:25 PM Information [main] - ormsearch package will not be deployed as it is not installed.
Mar 26, 2024 22:39:25 PM Information [main] - Package ajax started...
Mar 26, 2024 22:39:25 PM Information [main] - derby package will not be deployed as it is not installed.
Mar 26, 2024 22:39:25 PM Information [main] - oracle package will not be deployed as it is not installed.
Mar 26, 2024 22:39:25 PM Information [main] - Package mysql started...
Mar 26, 2024 22:39:25 PM Information [main] - db2 package will not be deployed as it is not installed.
Mar 26, 2024 22:39:25 PM Information [main] - sybase package will not be deployed as it is not installed.
Mar 26, 2024 22:39:25 PM Information [main] - postgresql package will not be deployed as it is not installed.
Mar 26, 2024 22:39:25 PM Information [main] - Package sqlserver started...
Mar 26, 2024 22:39:25 PM Information [main] - Package odbc started...
Mar 26, 2024 22:39:25 PM Information [main] - Starting sql...
Mar 26, 2024 22:39:26 PM Information [main] - Package scheduler started...
Mar 26, 2024 22:39:26 PM Information [main] - Package ftp started...
Mar 26, 2024 22:39:27 PM Information [main] - Package awssqs started...
Mar 26, 2024 22:39:27 PM Information [main] - Package awssns started...
Mar 26, 2024 22:39:27 PM Information [main] - azureservicebus package will not be deployed as it is not installed.
Mar 26, 2024 22:39:27 PM Information [main] - awsdynamodb package will not be deployed as it is not installed.
Mar 26, 2024 22:39:27 PM Information [main] - Package report started...
Mar 26, 2024 22:39:27 PM Information [main] - exchange package will not be deployed as it is not installed.
Mar 26, 2024 22:39:27 PM Information [main] - sharepoint package will not be deployed as it is not installed.
Mar 26, 2024 22:39:27 PM Information [main] - ColdFusion started
Mar 26, 2024 22:39:27 PM Information [main] - ColdFusion: application services are now available
Mar 26, 2024 22:39:29 PM Error [Thread-56] - Read timed out http://127.0.0.1:8993/PDFgServlet/
Mar 26, 2024 22:39:30 WARN [main] - Unable to determine dialect of the StAX implementation at jar:file:/C:/BWCF2021/APIInstance2/lib/bundleaxis/wstx-asl-3.2.9.jar!/
Mar 26, 2024 22:39:30 PM Warning [main] - Unable to determine dialect of the StAX implementation at jar:file:/C:/BWCF2021/APIInstance2/lib/bundleaxis/wstx-asl-3.2.9.jar!/
Mar 26, 2024 23:46:07 PM Information [scheduler-0] - Run Client Storage Purge
Mar 27, 2024 00:53:07 AM Information [scheduler-2] - Run Client Storage Purge
Mar 27, 2024 02:00:07 AM Information [scheduler-2] - Run Client Storage Purge
Mar 27, 2024 02:07:05 AM Information [Thread-59] - Monitoring Service stopped.
Mar 27, 2024 02:07:05 AM Information [FelixStartLevel] - Monitoring Service stopped.
Mar 27, 2024 02:07:05 AM Error [FelixStartLevel] - The Runtime service is not available.
Mar 27, 2024 02:07:05 AM Information [Thread-59] - ColdFusion stopped
INFO Fusionreactor: --------------------------------------------------------------------------------------
INFO Fusionreactor: FusionReactor - Copyright (C) Intergral GmbH. All Rights Reserved
INFO Fusionreactor: Revision: 11.0.1 fusionreactor.11253.7a1d900b.11.0.1
INFO Fusionreactor: Date : Mon, 30 Oct 2023 09:31:00 GMT
INFO Fusionreactor: Java : 11.0.17 [11.0.17+10-LTS-269] Oracle Corporation (64 bit)
INFO Fusionreactor: OS : Windows Server 2019 [10.0] amd64
INFO Fusionreactor: --------------------------------------------------------------------------------------
[DEBUG] Ignoring Servlet Service [javax.servlet.Servlet], alias is missing or empty
[INFO] Http service whiteboard started
Mar 27, 2024 02:09:35 AM Information [main] - Starting logging...
Mar 27, 2024 02:09:35 AM Information [main] - Starting license...
Mar 27, 2024 02:09:53 AM Information [main] - Enterprise Edition enabled
Mar 27, 2024 02:10:03 AM Information [main] - Starting crypto...
Mar 27, 2024 02:10:04 AM Information [main] - Installed JSafe JCE provider: Version 6.21 Crypto-J 6.2.1, EMC Corporation. JsafeJCE Security Provider (implements RSA, DSA, ECDSA, Diffie-Hellman, ECDH, AES, DES, Triple DES, DESX, RC2, RC4, RC5, PBE, MD2, MD5, RIPEMD160, SHA1, SHA224, SHA256, SHA384, SHA512, HMAC-MD5, HMAC-RIPEMD160, HMAC-SHA1, HMAC-SHA224, HMAC-SHA256, HMAC-SHA384, HMAC-SHA512, HMACDRBG, HASHDRBG, CTRDRBG, FIPS186PRNG, SHA1PRNG, MD5PRNG; RFC 3394, RFC 5649 AES Key Wrap; X.509 CertificateFactory; PKCS12, PKCS15 KeyStore; X.509V1, PKIX, PKIX-SuiteB, PKIX-SuiteBTLS CertPathValidators; X.509V1, PKIX, PKIX-SuiteB, PKIX-SuiteBTLS CertPathBuilders; LDAP, Collection CertStores)
Mar 27, 2024 02:10:04 AM Information [main] - Starting security...
Mar 27, 2024 02:10:04 AM Information [main] - Starting scheduler...
Mar 27, 2024 02:10:04 AM Information [main] - Starting WatchService...
Mar 27, 2024 02:10:04 AM Information [main] - Starting runtime...
Mar 27, 2024 02:10:24 AM Information [main] - Starting client...
Mar 27, 2024 02:10:24 AM Information [main] - Starting archive...
Mar 27, 2024 02:10:24 AM Information [main] - Starting CloudConfig...
Mar 27, 2024 02:10:24 AM Information [main] - Starting VendorCredential...
Mar 27, 2024 02:10:24 AM Information [main] - Starting rest...
Mar 27, 2024 02:10:24 AM Information [main] - Starting registry...
Mar 27, 2024 02:10:25 AM Information [main] - Package adminapi started...
Mar 27, 2024 02:10:25 AM Information [main] - Package administrator started...
Mar 27, 2024 02:10:25 AM Information [main] - redissessionstorage package will not be deployed as it is not installed.
Mar 27, 2024 02:10:25 AM Information [main] - Package debugger started...
Mar 27, 2024 02:10:27 AM Information [main] - Package zip started...
Mar 27, 2024 02:10:28 AM Information [main] - Package image started...
Mar 27, 2024 02:10:30 AM Information [main] - Package caching started...
Mar 27, 2024 02:10:30 AM Information [main] - cfmongodb package will not be deployed as it is not installed.
Mar 27, 2024 02:10:31 AM Information [main] - Package mail started...
Mar 27, 2024 02:10:31 AM Information [main] - Package spreadsheet started...
Mar 27, 2024 02:10:32 AM Information [main] - Package axis started...
Mar 27, 2024 02:10:33 AM Information [main] - Package chart started...
Mar 27, 2024 02:10:34 AM Information [main] - Package feed started...
Mar 27, 2024 02:10:35 AM Information [main] - Package print started...
Mar 27, 2024 02:10:35 AM Information [main] - Package search started...
Mar 27, 2024 02:10:36 AM Information [main] - Package document started...
Mar 27, 2024 02:10:37 AM Information [main] - Package presentation started...
Mar 27, 2024 02:10:38 AM Information [main] - Package eventgateways started...
Mar 27, 2024 02:10:38 AM Information [main] - Event Gateway Disabled.
Mar 27, 2024 02:10:38 AM Information [main] - dotnet package will not be deployed as it is not installed.
Mar 27, 2024 02:10:38 AM Information [main] - Package pmtagent started...
Mar 27, 2024 02:10:41 AM Information [main] - Package htmltopdf started...
Mar 27, 2024 02:10:41 AM Information [main] - Package awslambda started...
Mar 27, 2024 02:10:42 AM Information [main] - Package com started...
Mar 27, 2024 02:10:43 AM Information [main] - Package saml started...
Mar 27, 2024 02:10:44 AM Information [main] - Package awss3 started...
Mar 27, 2024 02:10:46 AM Information [main] - Package awss3legacy started...
Mar 27, 2024 02:10:46 AM Information [main] - azureblob package will not be deployed as it is not installed.
Mar 27, 2024 02:10:48 AM Information [main] - Package pdf started...
Mar 27, 2024 02:10:49 AM Information [main] - Package websocket started...
Mar 27, 2024 02:10:50 AM Error [Thread-65] - Read timed out http://127.0.0.1:8993/PDFgServlet/
Mar 27, 2024 02:10:52 AM Information [main] - orm package will not be deployed as it is not installed.
Mar 27, 2024 02:10:52 AM Information [main] - ormsearch package will not be deployed as it is not installed.
Mar 27, 2024 02:10:52 AM Information [main] - Package ajax started...
Mar 27, 2024 02:10:52 AM Information [main] - derby package will not be deployed as it is not installed.
Mar 27, 2024 02:10:52 AM Information [main] - oracle package will not be deployed as it is not installed.
Mar 27, 2024 02:10:52 AM Information [main] - Package mysql started...
Mar 27, 2024 02:10:52 AM Information [main] - db2 package will not be deployed as it is not installed.
Mar 27, 2024 02:10:52 AM Information [main] - sybase package will not be deployed as it is not installed.
Mar 27, 2024 02:10:52 AM Information [main] - postgresql package will not be deployed as it is not installed.
Mar 27, 2024 02:10:52 AM Information [main] - Package sqlserver started...
Mar 27, 2024 02:10:56 AM Information [main] - Package odbc started...
Mar 27, 2024 02:10:56 AM Information [main] - Starting sql...
Mar 27, 2024 02:10:59 AM Information [main] - Package scheduler started...
Mar 27, 2024 02:11:00 AM Information [main] - Package ftp started...
Mar 27, 2024 02:11:00 AM Information [main] - Package awssqs started...
Mar 27, 2024 02:11:00 AM Information [main] - Package awssns started...
Mar 27, 2024 02:11:00 AM Information [main] - azureservicebus package will not be deployed as it is not installed.
Mar 27, 2024 02:11:00 AM Information [main] - awsdynamodb package will not be deployed as it is not installed.
Mar 27, 2024 02:11:00 AM Information [main] - Package report started...
Mar 27, 2024 02:11:00 AM Information [main] - exchange package will not be deployed as it is not installed.
Mar 27, 2024 02:11:00 AM Information [main] - sharepoint package will not be deployed as it is not installed.
Mar 27, 2024 02:11:00 AM Information [main] - ColdFusion started
Mar 27, 2024 02:11:00 AM Information [main] - ColdFusion: application services are now available
Mar 27, 2024 02:11:02 WARN [main] - Unable to determine dialect of the StAX implementation at jar:file:/C:/BWCF2021/APIInstance2/lib/bundleaxis/wstx-asl-3.2.9.jar!/
Mar 27, 2024 02:11:02 AM Warning [main] - Unable to determine dialect of the StAX implementation at jar:file:/C:/BWCF2021/APIInstance2/lib/bundleaxis/wstx-asl-3.2.9.jar!/
Mar 27, 2024 03:17:24 AM Information [scheduler-2] - Run Client Storage Purge
Mar 27, 2024 04:24:24 AM Information [scheduler-0] - Run Client Storage Purge
Mar 27, 2024 05:31:24 AM Information [scheduler-1] - Run Client Storage Purge
Mar 27, 2024 06:38:24 AM Information [scheduler-1] - Run Client Storage Purge
Mar 27, 2024 07:45:24 AM Information [scheduler-2] - Run Client Storage Purge
Mar 27, 2024 08:52:24 AM Information [scheduler-1] - Run Client Storage Purge
Mar 27, 2024 09:59:24 AM Information [scheduler-0] - Run Client Storage Purge
Mar 27, 2024 11:06:24 AM Information [scheduler-0] - Run Client Storage Purge
Mar 27, 2024 12:13:24 PM Information [scheduler-1] - Run Client Storage Purge
Mar 27, 2024 13:20:24 PM Information [scheduler-1] - Run Client Storage Purge
Mar 27, 2024 14:27:24 PM Information [scheduler-1] - Run Client Storage Purge
Mar 27, 2024 15:34:24 PM Information [scheduler-2] - Run Client Storage Purge
Mar 27, 2024 16:41:24 PM Information [scheduler-2] - Run Client Storage Purge
Mar 27, 2024 17:48:24 PM Information [scheduler-0] - Run Client Storage Purge
Mar 27, 2024 18:55:24 PM Information [scheduler-1] - Run Client Storage Purge
Mar 27, 2024 20:02:24 PM Information [scheduler-2] - Run Client Storage Purge
Mar 27, 2024 21:09:24 PM Information [scheduler-0] - Run Client Storage Purge
Mar 27, 2024 22:16:24 PM Information [scheduler-1] - Run Client Storage Purge
Mar 27, 2024 23:23:24 PM Information [scheduler-0] - Run Client Storage Purge
Mar 28, 2024 00:30:24 AM Information [scheduler-2] - Run Client Storage Purge
Mar 28, 2024 01:37:24 AM Information [scheduler-2] - Run Client Storage Purge
Mar 28, 2024 02:44:24 AM Information [scheduler-0] - Run Client Storage Purge
Mar 28, 2024 03:51:24 AM Information [scheduler-0] - Run Client Storage Purge
Mar 28, 2024 04:58:24 AM Information [scheduler-1] - Run Client Storage Purge
Mar 28, 2024 06:05:24 AM Information [scheduler-1] - Run Client Storage Purge
Mar 28, 2024 07:12:24 AM Information [scheduler-0] - Run Client Storage Purge
Mar 28, 2024 08:19:24 AM Information [scheduler-2] - Run Client Storage Purge
Mar 28, 2024 09:26:24 AM Information [scheduler-2] - Run Client Storage Purge
Mar 28, 2024 10:33:24 AM Information [scheduler-0] - Run Client Storage Purge
Mar 28, 2024 11:40:24 AM Information [scheduler-2] - Run Client Storage Purge
Mar 28, 2024 12:47:24 PM Information [scheduler-2] - Run Client Storage Purge
Mar 28, 2024 13:13:01 PM Information [Thread-68] - Monitoring Service stopped.
Mar 28, 2024 13:13:01 PM Information [FelixStartLevel] - Monitoring Service stopped.
Mar 28, 2024 13:13:01 PM Error [FelixStartLevel] - The Runtime service is not available.
Mar 28, 2024 13:13:01 PM Information [Thread-68] - ColdFusion stopped
INFO Fusionreactor: --------------------------------------------------------------------------------------
INFO Fusionreactor: FusionReactor - Copyright (C) Intergral GmbH. All Rights Reserved
INFO Fusionreactor: Revision: 11.0.1 fusionreactor.11253.7a1d900b.11.0.1
INFO Fusionreactor: Date : Mon, 30 Oct 2023 09:31:00 GMT
INFO Fusionreactor: Java : 11.0.17 [11.0.17+10-LTS-269] Oracle Corporation (64 bit)
INFO Fusionreactor: OS : Windows Server 2019 [10.0] amd64
INFO Fusionreactor: --------------------------------------------------------------------------------------
[DEBUG] Ignoring Servlet Service [javax.servlet.Servlet], alias is missing or empty
[INFO] Http service whiteboard started
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First, those log lines are from 6 months ago. Besides getting correct ones, it could help if you'd put them in a code block to help separate them from your own words. We're having to scroll now thousands of lines in this thread.
As for your not finding an update install log in the instance's hf-updates folder, you may have applied the update using the cfusion instance, in which case the log lines for the update of this instance are in the hf-updates folder for that cfusion instance.
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I am really sorry about that , I will share the logs in the code block
Mar 26, 2024 22:31:34 PM Information [Thread-62] - Monitoring Service stopped.
Mar 26, 2024 22:31:34 PM Information [FelixStartLevel] - Monitoring Service stopped.
Mar 26, 2024 22:31:34 PM Error [FelixStartLevel] - The Runtime service is not available.
Mar 26, 2024 22:31:34 PM Information [Thread-62] - ColdFusion stopped
INFO Fusionreactor: --------------------------------------------------------------------------------------
INFO Fusionreactor: FusionReactor - Copyright (C) Intergral GmbH. All Rights Reserved
INFO Fusionreactor: Revision: 11.0.1 fusionreactor.11253.7a1d900b.11.0.1
INFO Fusionreactor: Date : Mon, 30 Oct 2023 09:31:00 GMT
INFO Fusionreactor: Java : 11.0.17 [11.0.17+10-LTS-269] Oracle Corporation (64 bit)
INFO Fusionreactor: OS : Windows Server 2019 [10.0] amd64
INFO Fusionreactor: --------------------------------------------------------------------------------------
[DEBUG] Ignoring Servlet Service [javax.servlet.Servlet], alias is missing or empty
[INFO] Http service whiteboard started
Mar 26, 2024 22:38:59 PM Information [main] - Starting logging...
Mar 26, 2024 22:38:59 PM Information [main] - Starting license...
Mar 26, 2024 22:39:02 PM Information [main] - Enterprise Edition enabled
Mar 26, 2024 22:39:02 PM Information [main] - Starting crypto...
Mar 26, 2024 22:39:02 PM Information [main] - Installed JSafe JCE provider: Version 6.21 Crypto-J 6.2.1, EMC Corporation. JsafeJCE Security Provider (implements RSA, DSA, ECDSA, Diffie-Hellman, ECDH, AES, DES, Triple DES, DESX, RC2, RC4, RC5, PBE, MD2, MD5, RIPEMD160, SHA1, SHA224, SHA256, SHA384, SHA512, HMAC-MD5, HMAC-RIPEMD160, HMAC-SHA1, HMAC-SHA224, HMAC-SHA256, HMAC-SHA384, HMAC-SHA512, HMACDRBG, HASHDRBG, CTRDRBG, FIPS186PRNG, SHA1PRNG, MD5PRNG; RFC 3394, RFC 5649 AES Key Wrap; X.509 CertificateFactory; PKCS12, PKCS15 KeyStore; X.509V1, PKIX, PKIX-SuiteB, PKIX-SuiteBTLS CertPathValidators; X.509V1, PKIX, PKIX-SuiteB, PKIX-SuiteBTLS CertPathBuilders; LDAP, Collection CertStores)
Mar 26, 2024 22:39:02 PM Information [main] - Starting security...
Mar 26, 2024 22:39:04 PM Information [main] - Starting scheduler...
Mar 26, 2024 22:39:04 PM Information [main] - Starting WatchService...
Mar 26, 2024 22:39:04 PM Information [main] - Starting runtime...
Mar 26, 2024 22:39:07 PM Information [main] - Starting client...
Mar 26, 2024 22:39:07 PM Information [main] - Starting archive...
Mar 26, 2024 22:39:07 PM Information [main] - Starting CloudConfig...
Mar 26, 2024 22:39:07 PM Information [main] - Starting VendorCredential...
Mar 26, 2024 22:39:07 PM Information [main] - Starting rest...
Mar 26, 2024 22:39:07 PM Information [main] - Starting registry...
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package administrator
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package adminapi
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package htmltopdf
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package commons-lang3-3.4
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package bcmail-jdk15on-153
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package bcpkix-jdk15on-153
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package bcprov-jdk15on-153
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package ri_generic-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package ib6https-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package ib6http-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package ib6coreutil-1.2
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package iTextAsian-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package iText-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jetty-servlet-9.4.51
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jetty-security-9.4.51
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jetty-server-9.4.51
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jetty-http-9.4.51
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jetty-xml-9.4.51
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jetty-io-9.4.51
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jetty-util-9.4.51
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package print
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jpedal-1.2
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package pdf
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package cf-assembler-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package cf-acrobat-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package poi-4.1.2
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package js-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package xmlbeans-3.1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package SparseBitSet-1.2
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package ib6coreutil-1.2
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package iText-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jdom-1.1.1
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jai_codec-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jai_core-1.0
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package commons-io-2.7
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package jpedal-1.2
Mar 26, 2024 22:39:07 PM Information [main] - Uninstalling the package bcpkix-jdk15on-153
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package presentation
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package poi-3.17
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package xmlbeans-3.1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package SparseBitSet-1.2
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package commons-math3-3.6.1
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package commons-httpclient-3.1
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package commons-collections4-4.1
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package commons-logging-1.2
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package report
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package ib6coreutil-1.2
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package poi-4.1.2
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package xmlbeans-3.1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package commons-math3-3.6.1
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package iText-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package crystal-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package jintegra-64.03
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package commons-digester3-3.2
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package cglib-3.2.6
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package commons-collections-3.2.2
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package commons-logging-1.2
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package document
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package fontmanager-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package unoil-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package unoloader-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package oosdkclasses-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package ri_generic-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package ib6https-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package ib6http-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package ib6coreutil-1.2
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package iTextAsian-1.0
Mar 26, 2024 22:39:08 PM Information [main] - Uninstalling the package iText-1.0
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package ajax
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package saml
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package java-saml-2.4.0
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package java-saml-core-2.4.0
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package joda-time-2.9.4
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package xmlsec-2.0.7
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package ehcache-2.10.3
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package commons-lang3-3.4
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package slf4j-api-1.7.12
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package commons-io-2.7
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package commons-codec-1.10
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package odbc
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package adobe_sequelink-1.0
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package adobe_drivers_common-2.0
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package joda-time-2.8
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package bcpkix-jdk15on-153
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package mysql
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package adobe_mysqldriver-1.0
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package adobe_drivers_common-2.0
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package joda-time-2.8
Mar 26, 2024 22:39:09 PM Information [main] - Uninstalling the package bcpkix-jdk15on-153
Mar 26, 2024 22:39:20 PM Information [main] - Package adminapi started...
Mar 26, 2024 22:39:20 PM Information [main] - Package administrator started...
Mar 26, 2024 22:39:20 PM Information [main] - redissessionstorage package will not be deployed as it is not installed.
Mar 26, 2024 22:39:20 PM Information [main] - Package debugger started...
Mar 26, 2024 22:39:21 PM Information [main] - Package zip started...
Mar 26, 2024 22:39:21 PM Information [main] - Package image started...
Mar 26, 2024 22:39:21 PM Information [main] - Package caching started...
Mar 26, 2024 22:39:21 PM Information [main] - cfmongodb package will not be deployed as it is not installed.
Mar 26, 2024 22:39:21 PM Information [main] - Package mail started...
Mar 26, 2024 22:39:21 PM Information [main] - Package spreadsheet started...
Mar 26, 2024 22:39:22 PM Information [main] - Package axis started...
Mar 26, 2024 22:39:22 PM Information [main] - Package chart started...
Mar 26, 2024 22:39:22 PM Information [main] - Package feed started...
Mar 26, 2024 22:39:22 PM Information [main] - Package print started...
Mar 26, 2024 22:39:23 PM Information [main] - Package search started...
Mar 26, 2024 22:39:23 PM Information [main] - Package document started...
Mar 26, 2024 22:39:23 PM Information [main] - Package presentation started...
Mar 26, 2024 22:39:23 PM Information [main] - Package eventgateways started...
Mar 26, 2024 22:39:23 PM Information [main] - Event Gateway Disabled.
Mar 26, 2024 22:39:23 PM Information [main] - dotnet package will not be deployed as it is not installed.
Mar 26, 2024 22:39:23 PM Information [main] - Package pmtagent started...
Mar 26, 2024 22:39:24 PM Information [main] - Package htmltopdf started...
Mar 26, 2024 22:39:24 PM Information [main] - Package awslambda started...
Mar 26, 2024 22:39:24 PM Information [main] - Package com started...
Mar 26, 2024 22:39:24 PM Information [main] - Package saml started...
Mar 26, 2024 22:39:24 PM Information [main] - Package awss3 started...
Mar 26, 2024 22:39:24 PM Information [main] - Package awss3legacy started...
Mar 26, 2024 22:39:24 PM Information [main] - azureblob package will not be deployed as it is not installed.
Mar 26, 2024 22:39:24 PM Information [main] - Package pdf started...
Mar 26, 2024 22:39:25 PM Information [main] - Package websocket started...
Mar 26, 2024 22:39:25 PM Information [main] - orm package will not be deployed as it is not installed.
Mar 26, 2024 22:39:25 PM Information [main] - ormsearch package will not be deployed as it is not installed.
Mar 26, 2024 22:39:25 PM Information [main] - Package ajax started...
Mar 26, 2024 22:39:25 PM Information [main] - derby package will not be deployed as it is not installed.
Mar 26, 2024 22:39:25 PM Information [main] - oracle package will not be deployed as it is not installed.
Mar 26, 2024 22:39:25 PM Information [main] - Package mysql started...
Mar 26, 2024 22:39:25 PM Information [main] - db2 package will not be deployed as it is not installed.
Mar 26, 2024 22:39:25 PM Information [main] - sybase package will not be deployed as it is not installed.
Mar 26, 2024 22:39:25 PM Information [main] - postgresql package will not be deployed as it is not installed.
Mar 26, 2024 22:39:25 PM Information [main] - Package sqlserver started...
Mar 26, 2024 22:39:25 PM Information [main] - Package odbc started...
Mar 26, 2024 22:39:25 PM Information [main] - Starting sql...
Mar 26, 2024 22:39:26 PM Information [main] - Package scheduler started...
Mar 26, 2024 22:39:26 PM Information [main] - Package ftp started...
Mar 26, 2024 22:39:27 PM Information [main] - Package awssqs started...
Mar 26, 2024 22:39:27 PM Information [main] - Package awssns started...
Mar 26, 2024 22:39:27 PM Information [main] - azureservicebus package will not be deployed as it is not installed.
Mar 26, 2024 22:39:27 PM Information [main] - awsdynamodb package will not be deployed as it is not installed.
Mar 26, 2024 22:39:27 PM Information [main] - Package report started...
Mar 26, 2024 22:39:27 PM Information [main] - exchange package will not be deployed as it is not installed.
Mar 26, 2024 22:39:27 PM Information [main] - sharepoint package will not be deployed as it is not installed.
Mar 26, 2024 22:39:27 PM Information [main] - ColdFusion started
Mar 26, 2024 22:39:27 PM Information [main] - ColdFusion: application services are now available
Mar 26, 2024 22:39:29 PM Error [Thread-56] - Read timed out http://127.0.0.1:8993/PDFgServlet/
Mar 26, 2024 22:39:30 WARN [main] - Unable to determine dialect of the StAX implementation at jar:file:/C:/BWCF2021/APIInstance2/lib/bundleaxis/wstx-asl-3.2.9.jar!/
Mar 26, 2024 22:39:30 PM Warning [main] - Unable to determine dialect of the StAX implementation at jar:file:/C:/BWCF2021/APIInstance2/lib/bundleaxis/wstx-asl-3.2.9.jar!/
Mar 26, 2024 23:46:07 PM Information [scheduler-0] - Run Client Storage Purge
Mar 27, 2024 00:53:07 AM Information [scheduler-2] - Run Client Storage Purge
Mar 27, 2024 02:00:07 AM Information [scheduler-2] - Run Client Storage Purge
Mar 27, 2024 02:07:05 AM Information [Thread-59] - Monitoring Service stopped.
Mar 27, 2024 02:07:05 AM Information [FelixStartLevel] - Monitoring Service stopped.
Mar 27, 2024 02:07:05 AM Error [FelixStartLevel] - The Runtime service is not available.
Mar 27, 2024 02:07:05 AM Information [Thread-59] - ColdFusion stopped
INFO Fusionreactor: --------------------------------------------------------------------------------------
INFO Fusionreactor: FusionReactor - Copyright (C) Intergral GmbH. All Rights Reserved
INFO Fusionreactor: Revision: 11.0.1 fusionreactor.11253.7a1d900b.11.0.1
INFO Fusionreactor: Date : Mon, 30 Oct 2023 09:31:00 GMT
INFO Fusionreactor: Java : 11.0.17 [11.0.17+10-LTS-269] Oracle Corporation (64 bit)
INFO Fusionreactor: OS : Windows Server 2019 [10.0] amd64
INFO Fusionreactor: --------------------------------------------------------------------------------------
[DEBUG] Ignoring Servlet Service [javax.servlet.Servlet], alias is missing or empty
[INFO] Http service whiteboard started
Mar 27, 2024 02:09:35 AM Information [main] - Starting logging...
Mar 27, 2024 02:09:35 AM Information [main] - Starting license...
Mar 27, 2024 02:09:53 AM Information [main] - Enterprise Edition enabled
Mar 27, 2024 02:10:03 AM Information [main] - Starting crypto...
Mar 27, 2024 02:10:04 AM Information [main] - Installed JSafe JCE provider: Version 6.21 Crypto-J 6.2.1, EMC Corporation. JsafeJCE Security Provider (implements RSA, DSA, ECDSA, Diffie-Hellman, ECDH, AES, DES, Triple DES, DESX, RC2, RC4, RC5, PBE, MD2, MD5, RIPEMD160, SHA1, SHA224, SHA256, SHA384, SHA512, HMAC-MD5, HMAC-RIPEMD160, HMAC-SHA1, HMAC-SHA224, HMAC-SHA256, HMAC-SHA384, HMAC-SHA512, HMACDRBG, HASHDRBG, CTRDRBG, FIPS186PRNG, SHA1PRNG, MD5PRNG; RFC 3394, RFC 5649 AES Key Wrap; X.509 CertificateFactory; PKCS12, PKCS15 KeyStore; X.509V1, PKIX, PKIX-SuiteB, PKIX-SuiteBTLS CertPathValidators; X.509V1, PKIX, PKIX-SuiteB, PKIX-SuiteBTLS CertPathBuilders; LDAP, Collection CertStores)
Mar 27, 2024 02:10:04 AM Information [main] - Starting security...
Mar 27, 2024 02:10:04 AM Information [main] - Starting scheduler...
Mar 27, 2024 02:10:04 AM Information [main] - Starting WatchService...
Mar 27, 2024 02:10:04 AM Information [main] - Starting runtime...
Mar 27, 2024 02:10:24 AM Information [main] - Starting client...
Mar 27, 2024 02:10:24 AM Information [main] - Starting archive...
Mar 27, 2024 02:10:24 AM Information [main] - Starting CloudConfig...
Mar 27, 2024 02:10:24 AM Information [main] - Starting VendorCredential...
Mar 27, 2024 02:10:24 AM Information [main] - Starting rest...
Mar 27, 2024 02:10:24 AM Information [main] - Starting registry...
Mar 27, 2024 02:10:25 AM Information [main] - Package adminapi started...
Mar 27, 2024 02:10:25 AM Information [main] - Package administrator started...
Mar 27, 2024 02:10:25 AM Information [main] - redissessionstorage package will not be deployed as it is not installed.
Mar 27, 2024 02:10:25 AM Information [main] - Package debugger started...
Mar 27, 2024 02:10:27 AM Information [main] - Package zip started...
Mar 27, 2024 02:10:28 AM Information [main] - Package image started...
Mar 27, 2024 02:10:30 AM Information [main] - Package caching started...
Mar 27, 2024 02:10:30 AM Information [main] - cfmongodb package will not be deployed as it is not installed.
Mar 27, 2024 02:10:31 AM Information [main] - Package mail started...
Mar 27, 2024 02:10:31 AM Information [main] - Package spreadsheet started...
Mar 27, 2024 02:10:32 AM Information [main] - Package axis started...
Mar 27, 2024 02:10:33 AM Information [main] - Package chart started...
Mar 27, 2024 02:10:34 AM Information [main] - Package feed started...
Mar 27, 2024 02:10:35 AM Information [main] - Package print started...
Mar 27, 2024 02:10:35 AM Information [main] - Package search started...
Mar 27, 2024 02:10:36 AM Information [main] - Package document started...
Mar 27, 2024 02:10:37 AM Information [main] - Package presentation started...
Mar 27, 2024 02:10:38 AM Information [main] - Package eventgateways started...
Mar 27, 2024 02:10:38 AM Information [main] - Event Gateway Disabled.
Mar 27, 2024 02:10:38 AM Information [main] - dotnet package will not be deployed as it is not installed.
Mar 27, 2024 02:10:38 AM Information [main] - Package pmtagent started...
Mar 27, 2024 02:10:41 AM Information [main] - Package htmltopdf started...
Mar 27, 2024 02:10:41 AM Information [main] - Package awslambda started...
Mar 27, 2024 02:10:42 AM Information [main] - Package com started...
Mar 27, 2024 02:10:43 AM Information [main] - Package saml started...
Mar 27, 2024 02:10:44 AM Information [main] - Package awss3 started...
Mar 27, 2024 02:10:46 AM Information [main] - Package awss3legacy started...
Mar 27, 2024 02:10:46 AM Information [main] - azureblob package will not be deployed as it is not installed.
Mar 27, 2024 02:10:48 AM Information [main] - Package pdf started...
Mar 27, 2024 02:10:49 AM Information [main] - Package websocket started...
Mar 27, 2024 02:10:50 AM Error [Thread-65] - Read timed out http://127.0.0.1:8993/PDFgServlet/
Mar 27, 2024 02:10:52 AM Information [main] - orm package will not be deployed as it is not installed.
Mar 27, 2024 02:10:52 AM Information [main] - ormsearch package will not be deployed as it is not installed.
Mar 27, 2024 02:10:52 AM Information [main] - Package ajax started...
Mar 27, 2024 02:10:52 AM Information [main] - derby package will not be deployed as it is not installed.
Mar 27, 2024 02:10:52 AM Information [main] - oracle package will not be deployed as it is not installed.
Mar 27, 2024 02:10:52 AM Information [main] - Package mysql started...
Mar 27, 2024 02:10:52 AM Information [main] - db2 package will not be deployed as it is not installed.
Mar 27, 2024 02:10:52 AM Information [main] - sybase package will not be deployed as it is not installed.
Mar 27, 2024 02:10:52 AM Information [main] - postgresql package will not be deployed as it is not installed.
Mar 27, 2024 02:10:52 AM Information [main] - Package sqlserver started...
Mar 27, 2024 02:10:56 AM Information [main] - Package odbc started...
Mar 27, 2024 02:10:56 AM Information [main] - Starting sql...
Mar 27, 2024 02:10:59 AM Information [main] - Package scheduler started...
Mar 27, 2024 02:11:00 AM Information [main] - Package ftp started...
Mar 27, 2024 02:11:00 AM Information [main] - Package awssqs started...
Mar 27, 2024 02:11:00 AM Information [main] - Package awssns started...
Mar 27, 2024 02:11:00 AM Information [main] - azureservicebus package will not be deployed as it is not installed.
Mar 27, 2024 02:11:00 AM Information [main] - awsdynamodb package will not be deployed as it is not installed.
Mar 27, 2024 02:11:00 AM Information [main] - Package report started...
Mar 27, 2024 02:11:00 AM Information [main] - exchange package will not be deployed as it is not installed.
Mar 27, 2024 02:11:00 AM Information [main] - sharepoint package will not be deployed as it is not installed.
Mar 27, 2024 02:11:00 AM Information [main] - ColdFusion started
Mar 27, 2024 02:11:00 AM Information [main] - ColdFusion: application services are now available
Mar 27, 2024 02:11:02 WARN [main] - Unable to determine dialect of the StAX implementation at jar:file:/C:/BWCF2021/APIInstance2/lib/bundleaxis/wstx-asl-3.2.9.jar!/
Mar 27, 2024 02:11:02 AM Warning [main] - Unable to determine dialect of the StAX implementation at jar:file:/C:/BWCF2021/APIInstance2/lib/bundleaxis/wstx-asl-3.2.9.jar!/
Mar 27, 2024 03:17:24 AM Information [scheduler-2] - Run Client Storage Purge
Mar 27, 2024 04:24:24 AM Information [scheduler-0] - Run Client Storage Purge
Mar 27, 2024 05:31:24 AM Information [scheduler-1] - Run Client Storage Purge
Mar 27, 2024 06:38:24 AM Information [scheduler-1] - Run Client Storage Purge
Mar 27, 2024 07:45:24 AM Information [scheduler-2] - Run Client Storage Purge
Mar 27, 2024 08:52:24 AM Information [scheduler-1] - Run Client Storage Purge
Mar 27, 2024 09:59:24 AM Information [scheduler-0] - Run Client Storage Purge
Mar 27, 2024 11:06:24 AM Information [scheduler-0] - Run Client Storage Purge
Mar 27, 2024 12:13:24 PM Information [scheduler-1] - Run Client Storage Purge
Mar 27, 2024 13:20:24 PM Information [scheduler-1] - Run Client Storage Purge
Mar 27, 2024 14:27:24 PM Information [scheduler-1] - Run Client Storage Purge
Mar 27, 2024 15:34:24 PM Information [scheduler-2] - Run Client Storage Purge
Mar 27, 2024 16:41:24 PM Information [scheduler-2] - Run Client Storage Purge
Mar 27, 2024 17:48:24 PM Information [scheduler-0] - Run Client Storage Purge
Mar 27, 2024 18:55:24 PM Information [scheduler-1] - Run Client Storage Purge
Mar 27, 2024 20:02:24 PM Information [scheduler-2] - Run Client Storage Purge
Mar 27, 2024 21:09:24 PM Information [scheduler-0] - Run Client Storage Purge
Mar 27, 2024 22:16:24 PM Information [scheduler-1] - Run Client Storage Purge
Mar 27, 2024 23:23:24 PM Information [scheduler-0] - Run Client Storage Purge
Mar 28, 2024 00:30:24 AM Information [scheduler-2] - Run Client Storage Purge
Mar 28, 2024 01:37:24 AM Information [scheduler-2] - Run Client Storage Purge
Mar 28, 2024 02:44:24 AM Information [scheduler-0] - Run Client Storage Purge
Mar 28, 2024 03:51:24 AM Information [scheduler-0] - Run Client Storage Purge
Mar 28, 2024 04:58:24 AM Information [scheduler-1] - Run Client Storage Purge
Mar 28, 2024 06:05:24 AM Information [scheduler-1] - Run Client Storage Purge
Mar 28, 2024 07:12:24 AM Information [scheduler-0] - Run Client Storage Purge
Mar 28, 2024 08:19:24 AM Information [scheduler-2] - Run Client Storage Purge
Mar 28, 2024 09:26:24 AM Information [scheduler-2] - Run Client Storage Purge
Mar 28, 2024 10:33:24 AM Information [scheduler-0] - Run Client Storage Purge
Mar 28, 2024 11:40:24 AM Information [scheduler-2] - Run Client Storage Purge
Mar 28, 2024 12:47:24 PM Information [scheduler-2] - Run Client Storage Purge
Mar 28, 2024 13:13:01 PM Information [Thread-68] - Monitoring Service stopped.
Mar 28, 2024 13:13:01 PM Information [FelixStartLevel] - Monitoring Service stopped.
Mar 28, 2024 13:13:01 PM Error [FelixStartLevel] - The Runtime service is not available.
Mar 28, 2024 13:13:01 PM Information [Thread-68] - ColdFusion stopped
INFO Fusionreactor: --------------------------------------------------------------------------------------
INFO Fusionreactor: FusionReactor - Copyright (C) Intergral GmbH. All Rights Reserved
INFO Fusionreactor: Revision: 11.0.1 fusionreactor.11253.7a1d900b.11.0.1
INFO Fusionreactor: Date : Mon, 30 Oct 2023 09:31:00 GMT
INFO Fusionreactor: Java : 11.0.17 [11.0.17+10-LTS-269] Oracle Corporation (64 bit)
INFO Fusionreactor: OS : Windows Server 2019 [10.0] amd64
INFO Fusionreactor: --------------------------------------------------------------------------------------
[DEBUG] Ignoring Servlet Service [javax.servlet.Servlet], alias is missing or empty
[INFO] Http service whiteboard started
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My last question again, in case you missed it: are you testing the instance with https instead of http or vice versa?
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@BKBK , I am really sorry ,but as per my understanding all the requests come in http not https. I dont know how to check this ( i am a newbie)