I am seeking assistance in identifying the cause of an issue that results in undeliverable email when using cfmail. On occasion (4 to 12 times in a 24 hour period) an email will be determined to be undeliverable and will be transferred to the /Undelivr directory. Entries exist in the exception.log, however they are of no help in identifying the issue. The first three lines of the entry appear as follows:
"Error","scheduler-6","12/03/09","06:04:44",,""
javax.mail.MessagingException:
at com.sun.mail.smtp.SMTPTransport.issueCommand(SMTPTransport.java:879)
Note that there is no detail message in the “javax.mailMessagingException:” line.
A corresponding message is written to the mailsent.log. It appears as follows:
"12/03/09","06:04:44",,"Moved undelivered mail: Mail19743.cfmail to /usr/apps/coldfusionmx/Mail/Undelivr directory" "Information","scheduler-6"
Finally, the message in the mail.log file appears as:
"Error","scheduler-6","12/03/09","06:04:44",,""
The email messages that are deemed to be undeliverable are successfully delivered when they are re-spooled for delivery.
In an effort to determine if the problem is associated with the SMTP server, the environment was configured to use a different server. The same problem occurred using both SMPT servers.
A summary of the environment is:
CF MX 6.1 (Java 1.4.2_11) running on Solaris 9
Hot fixes applied:
hf45343_611.jar
hf55681_611.jar
hf56580_611.jar
hf59763_611.jar
hf59993_611.jar
hf64586_611.jar
jrun-hotfix-57510-updater4.jar
Thank you in advance for your assistance.
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