Sorry to hear you went through hoops with the updater. I can sympathize with your frustrations, we have had many or out own with all sorts of issues administratively as well as in development.
I think I found the cause of the problem you reported. I just applied the 8.0 to 8.0.1 UPDATER to a MULTI-INSTANCE server with 7 INSTANCES without incident. The update took all of approximately 10 minutes.
I couldn't agree with you more; you are so correct that ADOBE provides very little in the way of clearly defined instructions for the updater (and for that matter not very much on most other CF related topics). We found that there is nothing posted in the form or a step-by-step instruction as it regards instructions and in particular be careful as it regards the PATHS of a multiserver installation as it regards doing an upgrade.
To keep it as short as possible, there are several prompts that come up during the UPDATER, two of which fill in with a PATH during the update:
- The first is the PATH to the folder containing all the instances - in my case this was filled in with the MULTI-INSTANCE INSTALL location I selected on an early screen of the updater where I pointed it to "DRIVE LETTER:/JRUN4".
- The second PATH is where the CORE Cold Fusion CFIDE location is. HERE IS THE PROBLEM - when UPDATER is run, it fills in a PATH by DEFAULT (I say DEFAULT CAUTIOUSLY because this is MAY NOT be where you want to target the update). In my case UPDATER filled in the PATH of the FIRST configured INSTANCE in the JRUN4\SERVERS folder - THAT'S BAD, this IS NOT were the CORE CFIDE LIVES..... It is important to understand the UPDATER PROMPT text instruction box that does appear when filling in this CFIDE location. THAT IS, it does advise that this CFIDE PATH is typically the CF ROOT - "CFIDE" location. You need to be sure to point to that root folder or the rest of the updater will continue on and seem perfectly normal except... the end result will not be what you expect.
HERE'S WHY - Typically when CF 8 was installed on a server most users will take the defaults for the install and in doing so, the PATH is C:\Inetpub\wwwroot\CFIDE unless it was overidden to some other drive location. This is where the gotcha is during the updater process. If you don't change this path to the location of the CF ROOT CFIDE the only INSTANCE that will get updated to 8.0.1 will be the first INSTANCE that is in "Drive Letter\JRUN4\SERVERS\xxxxxxx". I believe this may explain why only the instance you targeted was updated and when you ran it again and picked another instance the next one updated, etc. After that, attempts to copy other CFIDE around to try to force it to work got it further twisted up until you resorted to the fix method you tried.
HERE'S MY GUESS ON WHY or HOW UPDATER BLOWS THE CONFIGS OUT OF THE WATER - I don't know the TECHNICAL specifics that the Adobe Wizards came up for the UPDATER behind the covers but it seems to me that the UPDATER needs to FIRST UPDATE the CF ROOT "CORE CFIDE" and as the process continues to run it then COPIES the UPDATED CORE CF ROOT CFIDE into each INSTANCE.
Hopefully my posting will help some poor unsuspecting CF ADMIN to an easy 8.0 - 8.0.1 UPDATE.
Good Luck
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