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applicaiton.log

Explorer ,
Aug 28, 2015 Aug 28, 2015

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I need some help with an error that keeps coming up in the application.log.

The message is:

Aug 28, 2015    1:42 PM    Error    ajp-bio-8014-exec-1    PACT   
Authentication has failed.Please check the logs for more details.s The specific sequence of files included or processed is: C:\inetpub\wwwroot\PACT\index.cfm, line: 3

What does Authentication has failed? It say to check the log files, but this is a log file so that is no help. I  have looked in the other logs, but I don't see anything that would correlate with this error. This is happening several times an hour across all the sites on this server.

Virtual server

I am running ColdFusion 11 Enterprise edition

Window 2008 r2 server

This is a new server set up. I had all my sites loaded on this server for testing and did not get these errors. Once I made this server available to the public, then I started getting this error.

It appears the sites aren't going down. So the user isn't affected, but I want to know what is causing this.

Any help would be greatly appreciated.

Dawn

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Community Expert ,
Aug 29, 2015 Aug 29, 2015

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That’s a curious one. So to start, what’s at line 3 of that file? Or at the application.cfm or cfc that may be called when it is? That may offer a clue.

/charlie


/Charlie (troubleshooter, carehart.org)

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Explorer ,
Aug 31, 2015 Aug 31, 2015

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I believe it is the forceuserlogin.cfm page. I moved some spacing and the line of the error changed. The line it is looking at is the <cflogin> tag. Users are able to log in. The error occurs on random pages. Not always on the same page. Some are index.cfm, help.cfm, /bioinfo/info.cfm, etc.

The sites are from a coldfusion 9 server and were moved to a coldfsion 11 server. Any thoughts as to what would have changed in the cflogin to cause this?

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