Hello everyone,
I recently inherited an application running ColdFusion MX7 Version: 7,0,0,91690
This application was moved to a Windows 2008 R2 Server last year. Ever since then we've been getting an intermittent error in the Windows Application Event Log. The error is generated when a user is navigating through the application, clicks on something and gets a "This page can't be displayed" in IE.
The error details are below. It's IIS 7.5 on Windows 2008 R2. The Application Pool is the DefaultAppPool. The Identity is set to "ApplicationPoolIdentity".
This problem is intermittent. But when it happens it's a huge inconvenience for users. Now that I've inherited this I'm expected to figure it out (the previous owner never bothered to look into it).
Any help/guidance is appreciated. Many thanks!
Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7a5f8
Faulting module name: jrun_iis6_wildcard.dll, version: 4.0.5.25479, time stamp: 0x41dd9e81
Exception code: 0xc0000005
Fault offset: 0x0000b0a7
Faulting process id: 0x1498
Faulting application start time: 0x01d159e5ed3b47d1
Faulting application path: C:\WINDOWS\SysWOW64\inetsrv\w3wp.exe
Faulting module path: \\?\C:\CFusionMX7\runtime\lib\wsconfig\1\jrun_iis6_wildcard.dll
Report Id: a7a6074f-c5df-11e5-8b57-005056a82e22
Details from Windows Error Reporting:
Version=1
EventType=APPCRASH
EventTime=130984736096658977
ReportType=2
Consent=1
ReportIdentifier=a7a60750-c5df-11e5-8b57-005056a82e22
IntegratorReportIdentifier=a7a6074f-c5df-11e5-8b57-005056a82e22
WOW64=1
- Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=w3wp.exe
Sig[1].Name=Application Version
Sig[1].Value=7.5.7601.17514
Sig[2].Name=Application Timestamp
Sig[2].Value=4ce7a5f8
Sig[3].Name=Fault Module Name
Sig[3].Value=jrun_iis6_wildcard.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=4.0.5.25479
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=41dd9e81
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=0000b0a7
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.274.10
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=12d4
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=12d477f32913d53e5db39e24097950de
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=265a
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=265a3b834dddc27b6c478f267fcc46aa
UI[2]=C:\WINDOWS\SysWOW64\inetsrv\w3wp.exe
UI[5]=Check online for a solution (recommended)
UI[6]=Check for a solution later (recommended)
UI[7]=Close
UI[8]=IIS Worker Process stopped working and was closed
UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.
UI[10]=&Close
LoadedModule[0]=C:\WINDOWS\SysWOW64\inetsrv\w3wp.exe
LoadedModule[1]=C:\WINDOWS\SysWOW64\ntdll.dll
LoadedModule[2]=C:\WINDOWS\syswow64\kernel32.dll
LoadedModule[3]=C:\WINDOWS\syswow64\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\syswow64\ADVAPI32.dll
LoadedModule[5]=C:\WINDOWS\syswow64\msvcrt.dll
LoadedModule[6]=C:\WINDOWS\SysWOW64\sechost.dll
LoadedModule[7]=C:\WINDOWS\syswow64\RPCRT4.dll
LoadedModule[8]=C:\WINDOWS\syswow64\SspiCli.dll
LoadedModule[9]=C:\WINDOWS\syswow64\CRYPTBASE.dll
LoadedModule[10]=C:\WINDOWS\system32\pcwum.DLL
LoadedModule[11]=C:\WINDOWS\syswow64\USER32.dll
LoadedModule[12]=C:\WINDOWS\syswow64\GDI32.dll
LoadedModule[13]=C:\WINDOWS\syswow64\LPK.dll
LoadedModule[14]=C:\WINDOWS\syswow64\USP10.dll
LoadedModule[15]=C:\WINDOWS\syswow64\ole32.dll
LoadedModule[16]=C:\WINDOWS\SysWOW64\inetsrv\IISUTIL.dll
LoadedModule[17]=C:\WINDOWS\system32\IMM32.DLL
LoadedModule[18]=C:\WINDOWS\syswow64\MSCTF.dll
LoadedModule[19]=C:\PROGRA~2\Sophos\SOPHOS~1\SOPHOS~1.DLL
LoadedModule[20]=C:\WINDOWS\syswow64\PSAPI.DLL
LoadedModule[21]=C:\WINDOWS\system32\ntmarta.dll
LoadedModule[22]=C:\WINDOWS\syswow64\WLDAP32.dll
LoadedModule[23]=C:\WINDOWS\SysWOW64\inetsrv\w3wphost.dll
LoadedModule[24]=C:\WINDOWS\syswow64\OLEAUT32.dll
LoadedModule[25]=C:\WINDOWS\SysWOW64\inetsrv\nativerd.dll
LoadedModule[26]=C:\WINDOWS\syswow64\CRYPT32.dll
LoadedModule[27]=C:\WINDOWS\syswow64\MSASN1.dll
LoadedModule[28]=C:\WINDOWS\syswow64\XmlLite.dll
LoadedModule[29]=C:\WINDOWS\system32\ktmw32.dll
LoadedModule[30]=C:\WINDOWS\SysWOW64\inetsrv\IISRES.DLL
LoadedModule[31]=C:\WINDOWS\system32\CRYPTSP.dll
LoadedModule[32]=C:\WINDOWS\system32\rsaenh.dll
LoadedModule[33]=C:\WINDOWS\system32\mscoree.dll
LoadedModule[34]=C:\WINDOWS\system32\apphelp.dll
LoadedModule[35]=C:\WINDOWS\syswow64\CLBCatQ.DLL
LoadedModule[36]=C:\WINDOWS\system32\mlang.dll
LoadedModule[37]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[38]=C:\WINDOWS\syswow64\SHLWAPI.dll
LoadedModule[39]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[40]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCR80.dll
LoadedModule[41]=C:\WINDOWS\system32\inetsrv\iiscore.dll
LoadedModule[42]=C:\WINDOWS\SysWOW64\inetsrv\W3TP.dll
LoadedModule[43]=C:\WINDOWS\SysWOW64\inetsrv\w3dt.dll
LoadedModule[44]=C:\WINDOWS\system32\HTTPAPI.dll
LoadedModule[45]=C:\WINDOWS\system32\slc.dll
LoadedModule[46]=C:\WINDOWS\syswow64\WS2_32.dll
LoadedModule[47]=C:\WINDOWS\syswow64\NSI.dll
LoadedModule[48]=C:\WINDOWS\syswow64\Normaliz.dll
LoadedModule[49]=C:\WINDOWS\system32\faultrep.dll
LoadedModule[50]=C:\WINDOWS\system32\Secur32.dll
LoadedModule[51]=C:\WINDOWS\system32\NLAapi.dll
LoadedModule[52]=C:\WINDOWS\system32\napinsp.dll
LoadedModule[53]=C:\WINDOWS\System32\mswsock.dll
LoadedModule[54]=C:\WINDOWS\system32\DNSAPI.dll
LoadedModule[55]=C:\WINDOWS\System32\winrnr.dll
LoadedModule[56]=C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll
LoadedModule[57]=C:\WINDOWS\system32\VERSION.dll
LoadedModule[58]=C:\WINDOWS\System32\wshtcpip.dll
LoadedModule[59]=C:\WINDOWS\System32\wship6.dll
LoadedModule[60]=C:\WINDOWS\system32\IPHLPAPI.DLL
LoadedModule[61]=C:\WINDOWS\system32\WINNSI.DLL
LoadedModule[62]=C:\WINDOWS\system32\rasadhlp.dll
LoadedModule[63]=C:\WINDOWS\System32\fwpuclnt.dll
LoadedModule[64]=C:\WINDOWS\System32\inetsrv\cachuri.dll
LoadedModule[65]=C:\WINDOWS\System32\inetsrv\cachfile.dll
LoadedModule[66]=C:\WINDOWS\System32\inetsrv\cachtokn.dll
LoadedModule[67]=C:\WINDOWS\System32\inetsrv\cachhttp.dll
LoadedModule[68]=C:\WINDOWS\System32\inetsrv\defdoc.dll
LoadedModule[69]=C:\WINDOWS\System32\inetsrv\dirlist.dll
LoadedModule[70]=C:\WINDOWS\System32\inetsrv\protsup.dll
LoadedModule[71]=C:\WINDOWS\System32\inetsrv\static.dll
LoadedModule[72]=C:\WINDOWS\System32\inetsrv\authanon.dll
LoadedModule[73]=C:\WINDOWS\System32\inetsrv\modrqflt.dll
LoadedModule[74]=C:\WINDOWS\System32\inetsrv\custerr.dll
LoadedModule[75]=C:\WINDOWS\System32\inetsrv\loghttp.dll
LoadedModule[76]=C:\WINDOWS\System32\inetsrv\iisreqs.dll
LoadedModule[77]=C:\WINDOWS\system32\WSOCK32.dll
LoadedModule[78]=C:\WINDOWS\System32\inetsrv\isapi.dll
LoadedModule[79]=C:\WINDOWS\System32\inetsrv\filter.dll
LoadedModule[80]=C:\WINDOWS\System32\inetsrv\validcfg.dll
LoadedModule[81]=C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\webengine.dll
LoadedModule[82]=C:\WINDOWS\system32\USERENV.dll
LoadedModule[83]=C:\WINDOWS\system32\profapi.dll
LoadedModule[84]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_filter.dll
LoadedModule[85]=C:\WINDOWS\system32\MSVCR110_CLR0400.dll
LoadedModule[86]=C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_filter.dll
LoadedModule[87]=\\?\C:\CFusionMX7\runtime\lib\wsconfig\1\jrun_iis6_wildcard.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=IIS Worker Process
AppPath=C:\WINDOWS\SysWOW64\inetsrv\w3wp.exe
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