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Application Fault with jrun_iis6_wildcard.dll IIS worker process stopped

New Here ,
Jan 28, 2016

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Hello everyone,

I recently inherited an application running ColdFusion MX7 Version: 7,0,0,91690

This application was moved to a Windows 2008 R2 Server last year.  Ever since then we've been getting an intermittent error in the Windows Application Event Log.   The error is generated when a user is navigating through the application, clicks on something and gets a "This page can't be displayed" in IE.

The error details are below.  It's IIS 7.5 on Windows 2008 R2.  The Application Pool is the DefaultAppPool.  The Identity is set to "ApplicationPoolIdentity". 

This problem is intermittent.   But when it happens it's a huge inconvenience for users.  Now that I've inherited this I'm expected to figure it out (the previous owner never bothered to look into it). 

Any help/guidance is appreciated.   Many thanks!   

Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7a5f8

Faulting module name: jrun_iis6_wildcard.dll, version: 4.0.5.25479, time stamp: 0x41dd9e81

Exception code: 0xc0000005

Fault offset: 0x0000b0a7

Faulting process id: 0x1498

Faulting application start time: 0x01d159e5ed3b47d1

Faulting application path: C:\WINDOWS\SysWOW64\inetsrv\w3wp.exe

Faulting module path: \\?\C:\CFusionMX7\runtime\lib\wsconfig\1\jrun_iis6_wildcard.dll

Report Id: a7a6074f-c5df-11e5-8b57-005056a82e22


Details from Windows Error Reporting:

Version=1

EventType=APPCRASH

EventTime=130984736096658977

ReportType=2

Consent=1

ReportIdentifier=a7a60750-c5df-11e5-8b57-005056a82e22

IntegratorReportIdentifier=a7a6074f-c5df-11e5-8b57-005056a82e22

WOW64=1

  1. Response.type=4

Sig[0].Name=Application Name

Sig[0].Value=w3wp.exe

Sig[1].Name=Application Version

Sig[1].Value=7.5.7601.17514

Sig[2].Name=Application Timestamp

Sig[2].Value=4ce7a5f8

Sig[3].Name=Fault Module Name

Sig[3].Value=jrun_iis6_wildcard.dll

Sig[4].Name=Fault Module Version

Sig[4].Value=4.0.5.25479

Sig[5].Name=Fault Module Timestamp

Sig[5].Value=41dd9e81

Sig[6].Name=Exception Code

Sig[6].Value=c0000005

Sig[7].Name=Exception Offset

Sig[7].Value=0000b0a7

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=6.1.7601.2.1.0.274.10

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1033

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=12d4

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=12d477f32913d53e5db39e24097950de

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=265a

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=265a3b834dddc27b6c478f267fcc46aa

UI[2]=C:\WINDOWS\SysWOW64\inetsrv\w3wp.exe

UI[5]=Check online for a solution (recommended)

UI[6]=Check for a solution later (recommended)

UI[7]=Close

UI[8]=IIS Worker Process stopped working and was closed

UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.

UI[10]=&Close

LoadedModule[0]=C:\WINDOWS\SysWOW64\inetsrv\w3wp.exe

LoadedModule[1]=C:\WINDOWS\SysWOW64\ntdll.dll

LoadedModule[2]=C:\WINDOWS\syswow64\kernel32.dll

LoadedModule[3]=C:\WINDOWS\syswow64\KERNELBASE.dll

LoadedModule[4]=C:\WINDOWS\syswow64\ADVAPI32.dll

LoadedModule[5]=C:\WINDOWS\syswow64\msvcrt.dll

LoadedModule[6]=C:\WINDOWS\SysWOW64\sechost.dll

LoadedModule[7]=C:\WINDOWS\syswow64\RPCRT4.dll

LoadedModule[8]=C:\WINDOWS\syswow64\SspiCli.dll

LoadedModule[9]=C:\WINDOWS\syswow64\CRYPTBASE.dll

LoadedModule[10]=C:\WINDOWS\system32\pcwum.DLL

LoadedModule[11]=C:\WINDOWS\syswow64\USER32.dll

LoadedModule[12]=C:\WINDOWS\syswow64\GDI32.dll

LoadedModule[13]=C:\WINDOWS\syswow64\LPK.dll

LoadedModule[14]=C:\WINDOWS\syswow64\USP10.dll

LoadedModule[15]=C:\WINDOWS\syswow64\ole32.dll

LoadedModule[16]=C:\WINDOWS\SysWOW64\inetsrv\IISUTIL.dll

LoadedModule[17]=C:\WINDOWS\system32\IMM32.DLL

LoadedModule[18]=C:\WINDOWS\syswow64\MSCTF.dll

LoadedModule[19]=C:\PROGRA~2\Sophos\SOPHOS~1\SOPHOS~1.DLL

LoadedModule[20]=C:\WINDOWS\syswow64\PSAPI.DLL

LoadedModule[21]=C:\WINDOWS\system32\ntmarta.dll

LoadedModule[22]=C:\WINDOWS\syswow64\WLDAP32.dll

LoadedModule[23]=C:\WINDOWS\SysWOW64\inetsrv\w3wphost.dll

LoadedModule[24]=C:\WINDOWS\syswow64\OLEAUT32.dll

LoadedModule[25]=C:\WINDOWS\SysWOW64\inetsrv\nativerd.dll

LoadedModule[26]=C:\WINDOWS\syswow64\CRYPT32.dll

LoadedModule[27]=C:\WINDOWS\syswow64\MSASN1.dll

LoadedModule[28]=C:\WINDOWS\syswow64\XmlLite.dll

LoadedModule[29]=C:\WINDOWS\system32\ktmw32.dll

LoadedModule[30]=C:\WINDOWS\SysWOW64\inetsrv\IISRES.DLL

LoadedModule[31]=C:\WINDOWS\system32\CRYPTSP.dll

LoadedModule[32]=C:\WINDOWS\system32\rsaenh.dll

LoadedModule[33]=C:\WINDOWS\system32\mscoree.dll

LoadedModule[34]=C:\WINDOWS\system32\apphelp.dll

LoadedModule[35]=C:\WINDOWS\syswow64\CLBCatQ.DLL

LoadedModule[36]=C:\WINDOWS\system32\mlang.dll

LoadedModule[37]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll

LoadedModule[38]=C:\WINDOWS\syswow64\SHLWAPI.dll

LoadedModule[39]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll

LoadedModule[40]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCR80.dll

LoadedModule[41]=C:\WINDOWS\system32\inetsrv\iiscore.dll

LoadedModule[42]=C:\WINDOWS\SysWOW64\inetsrv\W3TP.dll

LoadedModule[43]=C:\WINDOWS\SysWOW64\inetsrv\w3dt.dll

LoadedModule[44]=C:\WINDOWS\system32\HTTPAPI.dll

LoadedModule[45]=C:\WINDOWS\system32\slc.dll

LoadedModule[46]=C:\WINDOWS\syswow64\WS2_32.dll

LoadedModule[47]=C:\WINDOWS\syswow64\NSI.dll

LoadedModule[48]=C:\WINDOWS\syswow64\Normaliz.dll

LoadedModule[49]=C:\WINDOWS\system32\faultrep.dll

LoadedModule[50]=C:\WINDOWS\system32\Secur32.dll

LoadedModule[51]=C:\WINDOWS\system32\NLAapi.dll

LoadedModule[52]=C:\WINDOWS\system32\napinsp.dll

LoadedModule[53]=C:\WINDOWS\System32\mswsock.dll

LoadedModule[54]=C:\WINDOWS\system32\DNSAPI.dll

LoadedModule[55]=C:\WINDOWS\System32\winrnr.dll

LoadedModule[56]=C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll

LoadedModule[57]=C:\WINDOWS\system32\VERSION.dll

LoadedModule[58]=C:\WINDOWS\System32\wshtcpip.dll

LoadedModule[59]=C:\WINDOWS\System32\wship6.dll

LoadedModule[60]=C:\WINDOWS\system32\IPHLPAPI.DLL

LoadedModule[61]=C:\WINDOWS\system32\WINNSI.DLL

LoadedModule[62]=C:\WINDOWS\system32\rasadhlp.dll

LoadedModule[63]=C:\WINDOWS\System32\fwpuclnt.dll

LoadedModule[64]=C:\WINDOWS\System32\inetsrv\cachuri.dll

LoadedModule[65]=C:\WINDOWS\System32\inetsrv\cachfile.dll

LoadedModule[66]=C:\WINDOWS\System32\inetsrv\cachtokn.dll

LoadedModule[67]=C:\WINDOWS\System32\inetsrv\cachhttp.dll

LoadedModule[68]=C:\WINDOWS\System32\inetsrv\defdoc.dll

LoadedModule[69]=C:\WINDOWS\System32\inetsrv\dirlist.dll

LoadedModule[70]=C:\WINDOWS\System32\inetsrv\protsup.dll

LoadedModule[71]=C:\WINDOWS\System32\inetsrv\static.dll

LoadedModule[72]=C:\WINDOWS\System32\inetsrv\authanon.dll

LoadedModule[73]=C:\WINDOWS\System32\inetsrv\modrqflt.dll

LoadedModule[74]=C:\WINDOWS\System32\inetsrv\custerr.dll

LoadedModule[75]=C:\WINDOWS\System32\inetsrv\loghttp.dll

LoadedModule[76]=C:\WINDOWS\System32\inetsrv\iisreqs.dll

LoadedModule[77]=C:\WINDOWS\system32\WSOCK32.dll

LoadedModule[78]=C:\WINDOWS\System32\inetsrv\isapi.dll

LoadedModule[79]=C:\WINDOWS\System32\inetsrv\filter.dll

LoadedModule[80]=C:\WINDOWS\System32\inetsrv\validcfg.dll

LoadedModule[81]=C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\webengine.dll

LoadedModule[82]=C:\WINDOWS\system32\USERENV.dll

LoadedModule[83]=C:\WINDOWS\system32\profapi.dll

LoadedModule[84]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_filter.dll

LoadedModule[85]=C:\WINDOWS\system32\MSVCR110_CLR0400.dll

LoadedModule[86]=C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_filter.dll

LoadedModule[87]=\\?\C:\CFusionMX7\runtime\lib\wsconfig\1\jrun_iis6_wildcard.dll

FriendlyEventName=Stopped working

ConsentKey=APPCRASH

AppName=IIS Worker Process

AppPath=C:\WINDOWS\SysWOW64\inetsrv\w3wp.exe

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Application Fault with jrun_iis6_wildcard.dll IIS worker process stopped

New Here ,
Jan 28, 2016

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Hello everyone,

I recently inherited an application running ColdFusion MX7 Version: 7,0,0,91690

This application was moved to a Windows 2008 R2 Server last year.  Ever since then we've been getting an intermittent error in the Windows Application Event Log.   The error is generated when a user is navigating through the application, clicks on something and gets a "This page can't be displayed" in IE.

The error details are below.  It's IIS 7.5 on Windows 2008 R2.  The Application Pool is the DefaultAppPool.  The Identity is set to "ApplicationPoolIdentity". 

This problem is intermittent.   But when it happens it's a huge inconvenience for users.  Now that I've inherited this I'm expected to figure it out (the previous owner never bothered to look into it). 

Any help/guidance is appreciated.   Many thanks!   

Faulting application name: w3wp.exe, version: 7.5.7601.17514, time stamp: 0x4ce7a5f8

Faulting module name: jrun_iis6_wildcard.dll, version: 4.0.5.25479, time stamp: 0x41dd9e81

Exception code: 0xc0000005

Fault offset: 0x0000b0a7

Faulting process id: 0x1498

Faulting application start time: 0x01d159e5ed3b47d1

Faulting application path: C:\WINDOWS\SysWOW64\inetsrv\w3wp.exe

Faulting module path: \\?\C:\CFusionMX7\runtime\lib\wsconfig\1\jrun_iis6_wildcard.dll

Report Id: a7a6074f-c5df-11e5-8b57-005056a82e22


Details from Windows Error Reporting:

Version=1

EventType=APPCRASH

EventTime=130984736096658977

ReportType=2

Consent=1

ReportIdentifier=a7a60750-c5df-11e5-8b57-005056a82e22

IntegratorReportIdentifier=a7a6074f-c5df-11e5-8b57-005056a82e22

WOW64=1

  1. Response.type=4

Sig[0].Name=Application Name

Sig[0].Value=w3wp.exe

Sig[1].Name=Application Version

Sig[1].Value=7.5.7601.17514

Sig[2].Name=Application Timestamp

Sig[2].Value=4ce7a5f8

Sig[3].Name=Fault Module Name

Sig[3].Value=jrun_iis6_wildcard.dll

Sig[4].Name=Fault Module Version

Sig[4].Value=4.0.5.25479

Sig[5].Name=Fault Module Timestamp

Sig[5].Value=41dd9e81

Sig[6].Name=Exception Code

Sig[6].Value=c0000005

Sig[7].Name=Exception Offset

Sig[7].Value=0000b0a7

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=6.1.7601.2.1.0.274.10

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1033

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=12d4

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=12d477f32913d53e5db39e24097950de

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=265a

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=265a3b834dddc27b6c478f267fcc46aa

UI[2]=C:\WINDOWS\SysWOW64\inetsrv\w3wp.exe

UI[5]=Check online for a solution (recommended)

UI[6]=Check for a solution later (recommended)

UI[7]=Close

UI[8]=IIS Worker Process stopped working and was closed

UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.

UI[10]=&Close

LoadedModule[0]=C:\WINDOWS\SysWOW64\inetsrv\w3wp.exe

LoadedModule[1]=C:\WINDOWS\SysWOW64\ntdll.dll

LoadedModule[2]=C:\WINDOWS\syswow64\kernel32.dll

LoadedModule[3]=C:\WINDOWS\syswow64\KERNELBASE.dll

LoadedModule[4]=C:\WINDOWS\syswow64\ADVAPI32.dll

LoadedModule[5]=C:\WINDOWS\syswow64\msvcrt.dll

LoadedModule[6]=C:\WINDOWS\SysWOW64\sechost.dll

LoadedModule[7]=C:\WINDOWS\syswow64\RPCRT4.dll

LoadedModule[8]=C:\WINDOWS\syswow64\SspiCli.dll

LoadedModule[9]=C:\WINDOWS\syswow64\CRYPTBASE.dll

LoadedModule[10]=C:\WINDOWS\system32\pcwum.DLL

LoadedModule[11]=C:\WINDOWS\syswow64\USER32.dll

LoadedModule[12]=C:\WINDOWS\syswow64\GDI32.dll

LoadedModule[13]=C:\WINDOWS\syswow64\LPK.dll

LoadedModule[14]=C:\WINDOWS\syswow64\USP10.dll

LoadedModule[15]=C:\WINDOWS\syswow64\ole32.dll

LoadedModule[16]=C:\WINDOWS\SysWOW64\inetsrv\IISUTIL.dll

LoadedModule[17]=C:\WINDOWS\system32\IMM32.DLL

LoadedModule[18]=C:\WINDOWS\syswow64\MSCTF.dll

LoadedModule[19]=C:\PROGRA~2\Sophos\SOPHOS~1\SOPHOS~1.DLL

LoadedModule[20]=C:\WINDOWS\syswow64\PSAPI.DLL

LoadedModule[21]=C:\WINDOWS\system32\ntmarta.dll

LoadedModule[22]=C:\WINDOWS\syswow64\WLDAP32.dll

LoadedModule[23]=C:\WINDOWS\SysWOW64\inetsrv\w3wphost.dll

LoadedModule[24]=C:\WINDOWS\syswow64\OLEAUT32.dll

LoadedModule[25]=C:\WINDOWS\SysWOW64\inetsrv\nativerd.dll

LoadedModule[26]=C:\WINDOWS\syswow64\CRYPT32.dll

LoadedModule[27]=C:\WINDOWS\syswow64\MSASN1.dll

LoadedModule[28]=C:\WINDOWS\syswow64\XmlLite.dll

LoadedModule[29]=C:\WINDOWS\system32\ktmw32.dll

LoadedModule[30]=C:\WINDOWS\SysWOW64\inetsrv\IISRES.DLL

LoadedModule[31]=C:\WINDOWS\system32\CRYPTSP.dll

LoadedModule[32]=C:\WINDOWS\system32\rsaenh.dll

LoadedModule[33]=C:\WINDOWS\system32\mscoree.dll

LoadedModule[34]=C:\WINDOWS\system32\apphelp.dll

LoadedModule[35]=C:\WINDOWS\syswow64\CLBCatQ.DLL

LoadedModule[36]=C:\WINDOWS\system32\mlang.dll

LoadedModule[37]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll

LoadedModule[38]=C:\WINDOWS\syswow64\SHLWAPI.dll

LoadedModule[39]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll

LoadedModule[40]=C:\WINDOWS\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCR80.dll

LoadedModule[41]=C:\WINDOWS\system32\inetsrv\iiscore.dll

LoadedModule[42]=C:\WINDOWS\SysWOW64\inetsrv\W3TP.dll

LoadedModule[43]=C:\WINDOWS\SysWOW64\inetsrv\w3dt.dll

LoadedModule[44]=C:\WINDOWS\system32\HTTPAPI.dll

LoadedModule[45]=C:\WINDOWS\system32\slc.dll

LoadedModule[46]=C:\WINDOWS\syswow64\WS2_32.dll

LoadedModule[47]=C:\WINDOWS\syswow64\NSI.dll

LoadedModule[48]=C:\WINDOWS\syswow64\Normaliz.dll

LoadedModule[49]=C:\WINDOWS\system32\faultrep.dll

LoadedModule[50]=C:\WINDOWS\system32\Secur32.dll

LoadedModule[51]=C:\WINDOWS\system32\NLAapi.dll

LoadedModule[52]=C:\WINDOWS\system32\napinsp.dll

LoadedModule[53]=C:\WINDOWS\System32\mswsock.dll

LoadedModule[54]=C:\WINDOWS\system32\DNSAPI.dll

LoadedModule[55]=C:\WINDOWS\System32\winrnr.dll

LoadedModule[56]=C:\ProgramData\Sophos\Web Intelligence\swi_ifslsp.dll

LoadedModule[57]=C:\WINDOWS\system32\VERSION.dll

LoadedModule[58]=C:\WINDOWS\System32\wshtcpip.dll

LoadedModule[59]=C:\WINDOWS\System32\wship6.dll

LoadedModule[60]=C:\WINDOWS\system32\IPHLPAPI.DLL

LoadedModule[61]=C:\WINDOWS\system32\WINNSI.DLL

LoadedModule[62]=C:\WINDOWS\system32\rasadhlp.dll

LoadedModule[63]=C:\WINDOWS\System32\fwpuclnt.dll

LoadedModule[64]=C:\WINDOWS\System32\inetsrv\cachuri.dll

LoadedModule[65]=C:\WINDOWS\System32\inetsrv\cachfile.dll

LoadedModule[66]=C:\WINDOWS\System32\inetsrv\cachtokn.dll

LoadedModule[67]=C:\WINDOWS\System32\inetsrv\cachhttp.dll

LoadedModule[68]=C:\WINDOWS\System32\inetsrv\defdoc.dll

LoadedModule[69]=C:\WINDOWS\System32\inetsrv\dirlist.dll

LoadedModule[70]=C:\WINDOWS\System32\inetsrv\protsup.dll

LoadedModule[71]=C:\WINDOWS\System32\inetsrv\static.dll

LoadedModule[72]=C:\WINDOWS\System32\inetsrv\authanon.dll

LoadedModule[73]=C:\WINDOWS\System32\inetsrv\modrqflt.dll

LoadedModule[74]=C:\WINDOWS\System32\inetsrv\custerr.dll

LoadedModule[75]=C:\WINDOWS\System32\inetsrv\loghttp.dll

LoadedModule[76]=C:\WINDOWS\System32\inetsrv\iisreqs.dll

LoadedModule[77]=C:\WINDOWS\system32\WSOCK32.dll

LoadedModule[78]=C:\WINDOWS\System32\inetsrv\isapi.dll

LoadedModule[79]=C:\WINDOWS\System32\inetsrv\filter.dll

LoadedModule[80]=C:\WINDOWS\System32\inetsrv\validcfg.dll

LoadedModule[81]=C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\webengine.dll

LoadedModule[82]=C:\WINDOWS\system32\USERENV.dll

LoadedModule[83]=C:\WINDOWS\system32\profapi.dll

LoadedModule[84]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_filter.dll

LoadedModule[85]=C:\WINDOWS\system32\MSVCR110_CLR0400.dll

LoadedModule[86]=C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_filter.dll

LoadedModule[87]=\\?\C:\CFusionMX7\runtime\lib\wsconfig\1\jrun_iis6_wildcard.dll

FriendlyEventName=Stopped working

ConsentKey=APPCRASH

AppName=IIS Worker Process

AppPath=C:\WINDOWS\SysWOW64\inetsrv\w3wp.exe

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Jan 28, 2016 0
Most Valuable Participant ,
Feb 01, 2016

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Sadly, I doubt you will find much assistance with this.  CF7 is well past end-of-life support in any form, and was never certified compatible for Windows Server 2008R2 (it probably wasn't certified for anything newer than Windows Server 2003).  You really should upgrade to CF10 or CF11 so that you can be on a currently supported platform and have operating system compatibility.

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Feb 01, 2016 0
New Here ,
Feb 02, 2016

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Carl, thanks for the response.

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Feb 02, 2016 0
Most Valuable Participant ,
Feb 02, 2016

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Wish I could be more helpful.

-Carl V.

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Feb 02, 2016 0