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CF 10 Administrator

New Here ,
May 30, 2017

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Hello,

I attempted to login to the CF 10 administrator and got an error message:  "An error occurred while executing the application. Please try again or contact the administrator."

  • Attempted to login with an incorrect password and got an error message: "Invalid User name or Password. Please try again."
  • The username and password were not changed.
  • I have two instances of CF Admin (Test and production) and both are inaccessible and throw the same error message (An error occurred...).
  • The applications are running.
  • I restarted the service successfully.
  • Update 20 was manually completed in July 2016. I was under the impression all further updates were set to "automatically" update, but I could be wrong. My first thought is that an update automatically occurred on April 25, 2017 (Update 23) which may have caused this problem.

Any Idea why I can't login to the administrator?

Thanks,

Lucy Zoe

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CF 10 Administrator

New Here ,
May 30, 2017

Copy link to clipboard

Copied

Hello,

I attempted to login to the CF 10 administrator and got an error message:  "An error occurred while executing the application. Please try again or contact the administrator."

  • Attempted to login with an incorrect password and got an error message: "Invalid User name or Password. Please try again."
  • The username and password were not changed.
  • I have two instances of CF Admin (Test and production) and both are inaccessible and throw the same error message (An error occurred...).
  • The applications are running.
  • I restarted the service successfully.
  • Update 20 was manually completed in July 2016. I was under the impression all further updates were set to "automatically" update, but I could be wrong. My first thought is that an update automatically occurred on April 25, 2017 (Update 23) which may have caused this problem.

Any Idea why I can't login to the administrator?

Thanks,

Lucy Zoe

Views

291

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 30, 2017 0

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