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Cf Update Broke Error Handling

sdsinc_pmascari
Engaged ,
Aug 28, 2015 Aug 28, 2015

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[3 Duplicate messages deleted... posting the same question more than once is confusing... Mod]

[This is an open forum, not a direct line to Adobe support... you need to wait for a reply]

After installing Coldfusion 11 Update 6, our server would no longer output error messages.  All we go was a blank screen.  Uninstalling the update has cleared up the issue for now.  The following entry was in the log:

Exception thrown by error-handling template:

java.lang.NullPointerException

    at coldfusion.monitor.error.RequestErrorMonitorEventHandler.onRequestEnd(RequestErrorMonitorEventHandler.java:31)

    at coldfusion.monitor.event.RequestMonitorEventProcessor.onError(RequestMonitorEventProcessor.java:558)

    at coldfusion.filter.ExceptionFilter.handleException(ExceptionFilter.java:179)

    at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:108)

    at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter.java:78)

    at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28)

    at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38)

    at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:58)

    at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38)

    at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)

    at coldfusion.filter.CachingFilter.invoke(CachingFilter.java:62)

    at coldfusion.CfmServlet.service(CfmServlet.java:219)

    at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

    at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42)

    at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

    at coldfusion.inspect.weinre.MobileDeviceDomInspectionFilter.doFilter(MobileDeviceDomInspectionFilter.java:121)

    at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)

    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)

    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)

    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)

    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)

    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:422)

    at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:199)

    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)

    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:314)

    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

    at java.lang.Thread.run(Unknown Source)

Aug 28, 2015 10:44:11 AM org.apache.catalina.core.StandardWrapperValve invoke

SEVERE: Servlet.service() for servlet [CfmServlet] in context with path [/] threw exception [ROOT CAUSE:

java.lang.NullPointerException

    at coldfusion.monitor.memory.MemoryRequestEventHandler.onRequestComplete(MemoryRequestEventHandler.java:29)

    at coldfusion.monitor.event.RequestMonitorEventProcessor.onRequestComplete(RequestMonitorEventProcessor.java:283)

    at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:46)

    at coldfusion.filter.PathFilter.invoke(PathFilter.java:142)

    at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:94)

    at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter.java:78)

    at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28)

    at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38)

    at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:58)

    at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38)

    at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)

    at coldfusion.filter.CachingFilter.invoke(CachingFilter.java:62)

    at coldfusion.CfmServlet.service(CfmServlet.java:219)

    at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

    at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42)

    at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

    at coldfusion.inspect.weinre.MobileDeviceDomInspectionFilter.doFilter(MobileDeviceDomInspectionFilter.java:121)

    at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)

    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)

    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)

    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)

    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)

    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:422)

    at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:199)

    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)

    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:314)

    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

    at java.lang.Thread.run(Unknown Source)

] with root cause

javax.servlet.ServletException: ROOT CAUSE:

java.lang.NullPointerException

    at coldfusion.monitor.memory.MemoryRequestEventHandler.onRequestComplete(MemoryRequestEventHandler.java:29)

    at coldfusion.monitor.event.RequestMonitorEventProcessor.onRequestComplete(RequestMonitorEventProcessor.java:283)

    at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter.java:46)

    at coldfusion.filter.PathFilter.invoke(PathFilter.java:142)

    at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:94)

    at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter.java:78)

    at coldfusion.filter.ClientScopePersistenceFilter.invoke(ClientScopePersistenceFilter.java:28)

    at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38)

    at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:58)

    at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38)

    at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter.java:22)

    at coldfusion.filter.CachingFilter.invoke(CachingFilter.java:62)

    at coldfusion.CfmServlet.service(CfmServlet.java:219)

    at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet.java:89)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:303)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

    at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:42)

    at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

    at coldfusion.inspect.weinre.MobileDeviceDomInspectionFilter.doFilter(MobileDeviceDomInspectionFilter.java:121)

    at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)

    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)

    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)

    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)

    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)

    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:422)

    at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:199)

    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)

    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:314)

    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

    at java.lang.Thread.run(Unknown Source)

    at coldfusion.monitor.event.MonitoringServletFilter.doFilter(MonitoringServletFilter.java:70)

    at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

    at coldfusion.inspect.weinre.MobileDeviceDomInspectionFilter.doFilter(MobileDeviceDomInspectionFilter.java:121)

    at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter.java:46)

    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:241)

    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:208)

    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:220)

    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)

    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)

    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)

    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)

    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)

    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:422)

    at org.apache.coyote.ajp.AjpProcessor.process(AjpProcessor.java:199)

    at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)

    at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:314)

    at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

    at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

    at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

    at java.lang.Thread.run(Unknown Source)

[3 Duplicate messages deleted... posting the same question more than once is confusing... Mod]

[This is an open forum, not a direct line to Adobe support... you need to wait for a reply]

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Anit_Kumar Adobe Employee
Adobe Employee ,
Aug 28, 2015 Aug 28, 2015

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Can you explain the code, which was supposed to give the error message

Paul Mascari wrote:

After installing Coldfusion 11 Update 6, our server would no longer output error messages.  All we go was a blank screen.  Uninstalling the update has cleared up the issue for now.  The following entry was in the log:

Regards,

Anit Kumar

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sdsinc_pmascari
Engaged ,
Aug 28, 2015 Aug 28, 2015

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In Response To Anit_Kumar

Any code that should have resulted in CF throwing an error. 

  • Undefined variables: <cfoutput>#IWasNeverDefined#</cfoutput>
  • Throws: <cfthrow message="I never was displayed">
  • Anything....

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pete_freitag
Enthusiast ,
Sep 02, 2015 Sep 02, 2015

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In Response To sdsinc_pmascari

What do you have setup to catch the error anything?

I am not seeing any issues using Application.cfc onError, cferror, or the default error handler.

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sdsinc_pmascari
Engaged ,
Sep 02, 2015 Sep 02, 2015

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In Response To pete_freitag

On production machines, yes, we catch all our errors.

This was a development machine (Win 2008) where there are no error catches in place.  Our developers want to see the errors.  After this update, the errors were gone...all we got was a blank white screen and the log entry as noted above.

Can't develop that way.  Restarting CF, rebooting, did not help.  Had to uninstall the update.  Unsure if we'll try again.  Can't install on a production machine with this problem.

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pete_freitag
Enthusiast ,
Sep 02, 2015 Sep 02, 2015

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In Response To sdsinc_pmascari

I would check the logs files for some additional information, especially coldfusion-error.log and coldfusion-out.log.

Having the full errors shown on a production server can lead to security issues due to information disclosures that the general public should not be able to see.

A quick and dirty but better solution is to add an onError function to your Application.cfc file, you can then control access to who can see error messages (by IP or session variables, etc) and for the non developer users that do not need to see the error details you can log / email, etc the error info. Here is some info on Error Handling: Error Handling | Learn CF in a Week that might help you use this issue as an opportunity to introduce a better workflow for your developers/errors.

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sdsinc_pmascari
Engaged ,
Sep 02, 2015 Sep 02, 2015

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In Response To pete_freitag

Um...maybe you mis-read my post?  We do catch all errors on production machines.  The machine we installed the update on is a development machine where we don't catch the errors.  That development machine is where we see this issue.  We have not installed the update on production.

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pete_freitag
Enthusiast ,
Sep 02, 2015 Sep 02, 2015

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In Response To pete_freitag

Sorry - I misread that you were having the issue on the development machine -- either way adding onError to Application.cfc is still a good approach.

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vermasumit
New Here ,
Sep 02, 2015 Sep 02, 2015

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In Response To pete_freitag

Do you have any custom java code / jar file that you are using?

Sumit Verma

Partner / Vice President | ten24, LLC

office: 877.886.5806 x 103 | mobile: 617.290.8214

www.ten24web.com | www.linkedin.com/in/sverma | twitter: blogonria

On Wed, Sep 2, 2015 at 10:21 AM, pete_freitag <forums_noreply@adobe.com>

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sdsinc_pmascari
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Sep 02, 2015 Sep 02, 2015

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In Response To vermasumit

Yes, we have a dozen or so custom JARs  that reside in a custom Class Path.

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