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CF10 Update 14 Killed My Admin

Engaged ,
Oct 15, 2014

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So, I used the updater in CF Admin to apply the latest patch (14) to CF10.  Afterwards, I rebuilt my web server connections.  This is a process I've done dozens of times.  However, this time around I've lost the ability to get to my CF Administrator....but all my sites are running just fine!  I just can't access the Administrator!  I've removed/recreated the connectors and restarted IIS/CF 3 times.  Same thing.

Everything about this server was running fine up to now.    It is Win 2008/IIS7

I'm getting the dreaded IIS HTTP Error 500.0 - Internal Server Error:

ModuleIsapiModule
NotificationExecuteRequestHandler
HandlerISAPI-dll
Error Code0x00000000
Requested URLhttp://mywebsite:80/jakarta/isapi_redirect.dll
Physical PathD:\My_Web_Sites\config\wsconfig\2\isapi_redirect.dll
Logon MethodAnonymous
Logon UserAnonymous

I have 2 other identical servers that I have yet to update so they continue to run fine.  I've been referencing each of them to see if there were some permissions or other oddball changes.  Can't find anything.

Any ideas?

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CF10 Update 14 Killed My Admin

Engaged ,
Oct 15, 2014

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So, I used the updater in CF Admin to apply the latest patch (14) to CF10.  Afterwards, I rebuilt my web server connections.  This is a process I've done dozens of times.  However, this time around I've lost the ability to get to my CF Administrator....but all my sites are running just fine!  I just can't access the Administrator!  I've removed/recreated the connectors and restarted IIS/CF 3 times.  Same thing.

Everything about this server was running fine up to now.    It is Win 2008/IIS7

I'm getting the dreaded IIS HTTP Error 500.0 - Internal Server Error:

ModuleIsapiModule
NotificationExecuteRequestHandler
HandlerISAPI-dll
Error Code0x00000000
Requested URLhttp://mywebsite:80/jakarta/isapi_redirect.dll
Physical PathD:\My_Web_Sites\config\wsconfig\2\isapi_redirect.dll
Logon MethodAnonymous
Logon UserAnonymous

I have 2 other identical servers that I have yet to update so they continue to run fine.  I've been referencing each of them to see if there were some permissions or other oddball changes.  Can't find anything.

Any ideas?

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Oct 15, 2014 0
Adobe Employee ,
Oct 15, 2014

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Paul,


Can you reach out to cfinstal<AT>adobe<DOT>com with your server info.


Regards,

Anit Kumar

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Oct 15, 2014 0
Engaged ,
Oct 15, 2014

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Anit,

Last time I did that Adobe asked for my Extended Support ID which I don't have.  I told them I didn't have one but offered to purchase one.  No one ever responded so I was left on my own.

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Oct 15, 2014 0
Adobe Employee ,
Oct 15, 2014

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Hi Paul,

Please send an email to cf.install@adobe.com or cfinstal@adobe.com. Install and Connector configuration are free, there is no charge for it.

Thanks,

Priyank

Thanks,
Priyank Shrivastava

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Oct 15, 2014 0
Engaged ,
Oct 15, 2014

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I have emailed them.  Waiting for response.

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Oct 15, 2014 0
Adobe Employee ,
Oct 15, 2014

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Hi Paul,

I havn't received your email so far, I have sent you a private msg with my contact details. I have just worked with another user and fixed their problem.

Can you please uninstall the Update 14 and reinstall it manually. Recreate the connector and try again.

Thanks,

Priyank

Thanks,
Priyank Shrivastava

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Oct 15, 2014 0
Explorer ,
Oct 16, 2014

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sdsinc_pmascari,

In all likelihood, the following blog post should explain the cause and provide the solution to the issue you are facing:

http://blogs.coldfusion.com/post.cfm/resolving-500-internal-server-error-with-coldfusion-10-update-1...

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Oct 16, 2014 0
Engaged ,
Nov 04, 2014

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The problem ended up being some 3rd party JAR files that had been installed in our cfusion/lib/ folder long ago.  After moving these files to their proper location (cfusion/wwwroot/web-inf/lib/) update 14 installed and CF Admin access was restored.

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Nov 04, 2014 0