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CF2018 Server Auto-Lockdown error after install.

Guide ,
Jul 24, 2018

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Hello,

System - Windows 8.1 IIS CF2018 plus running CFML application.

Condition - After completing CF2018 Server Auto-Lockdown I can browse to CFadmin on tomcat port but no longer have a working CFML application. Browsing webserver root reports:

HTTP Error 500.0 - Internal Server Error

Calling LoadLibraryEx on ISAPI filter "C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_filter.dll" failed

Adobe_ColdFusion_2018_Server_Auto-Lockdown_Install.log partly reports:

Summary

-------

Installation: Successful with errors.

70 Successes

0 Warnings

2 NonFatalErrors

0 FatalErrors

Tail of ServerLockdown_cfusion.log reports:

2018-07-25 13:29:11 INFO  - ISAPI Filtering restored for global level!

2018-07-25 13:29:11 INFO  - Trying to get all ISAPI Filter names for the website: Default Web Site

2018-07-25 13:29:11 INFO  - Root element :appcmd

2018-07-25 13:29:11 INFO  - No ISAPI filters found. There's nothing to restore

2018-07-25 13:29:11 INFO  - Deleted the backup directory: C:\ColdFusion2018\lockdown\cfusion\ISAPIFilters

2018-07-25 13:29:11 INFO  - All backup files deleted!

2018-07-25 13:29:11 INFO  - Restored ISAPI filter settings

2018-07-25 13:29:11 INFO  - com.zerog.ia.api.pub.NonfatalInstallException

at com.adobe.ia.action.coldfusion.LockdownColdFusion.install(LockdownColdFusion.java:63)

at com.zerog.ia.installer.actions.CustomAction.installSelf(Unknown Source)

at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

at com.zerog.ia.installer.GhostDirectory.install(Unknown Source)

at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

at com.zerog.ia.installer.Installer.install(Unknown Source)

at com.zerog.ia.installer.actions.InstallProgressAction.ae(Unknown Source)

at com.zerog.ia.installer.actions.ProgressPanelAction$1.run(Unknown Source)

How can I get CF2018 Server Auto-Lockdown to allow the CFML application to function again?

ColdFusion2018\lockdown\cfusion\uninstall\uninstall.exe - should I execute that to recover to previous working state?

Thanks in advance, Carl.

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CF2018 Server Auto-Lockdown error after install.

Guide ,
Jul 24, 2018

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Hello,

System - Windows 8.1 IIS CF2018 plus running CFML application.

Condition - After completing CF2018 Server Auto-Lockdown I can browse to CFadmin on tomcat port but no longer have a working CFML application. Browsing webserver root reports:

HTTP Error 500.0 - Internal Server Error

Calling LoadLibraryEx on ISAPI filter "C:\Windows\Microsoft.NET\Framework\v4.0.30319\aspnet_filter.dll" failed

Adobe_ColdFusion_2018_Server_Auto-Lockdown_Install.log partly reports:

Summary

-------

Installation: Successful with errors.

70 Successes

0 Warnings

2 NonFatalErrors

0 FatalErrors

Tail of ServerLockdown_cfusion.log reports:

2018-07-25 13:29:11 INFO  - ISAPI Filtering restored for global level!

2018-07-25 13:29:11 INFO  - Trying to get all ISAPI Filter names for the website: Default Web Site

2018-07-25 13:29:11 INFO  - Root element :appcmd

2018-07-25 13:29:11 INFO  - No ISAPI filters found. There's nothing to restore

2018-07-25 13:29:11 INFO  - Deleted the backup directory: C:\ColdFusion2018\lockdown\cfusion\ISAPIFilters

2018-07-25 13:29:11 INFO  - All backup files deleted!

2018-07-25 13:29:11 INFO  - Restored ISAPI filter settings

2018-07-25 13:29:11 INFO  - com.zerog.ia.api.pub.NonfatalInstallException

at com.adobe.ia.action.coldfusion.LockdownColdFusion.install(LockdownColdFusion.java:63)

at com.zerog.ia.installer.actions.CustomAction.installSelf(Unknown Source)

at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

at com.zerog.ia.installer.GhostDirectory.install(Unknown Source)

at com.zerog.ia.installer.InstallablePiece.install(Unknown Source)

at com.zerog.ia.installer.Installer.install(Unknown Source)

at com.zerog.ia.installer.actions.InstallProgressAction.ae(Unknown Source)

at com.zerog.ia.installer.actions.ProgressPanelAction$1.run(Unknown Source)

How can I get CF2018 Server Auto-Lockdown to allow the CFML application to function again?

ColdFusion2018\lockdown\cfusion\uninstall\uninstall.exe - should I execute that to recover to previous working state?

Thanks in advance, Carl.

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Jul 24, 2018 0
New Here ,
Jul 25, 2018

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Hi Carl,

The lockdown installer has failed for you. Can you please share the complete log?

You can mail it to me at bihani@adobe.com

The rollback has happened. This error is shown if at some state, the installer failed and it rolled back.

For getting over this error, can you remove the 32bit ISAPI filter in IIS, and you CFM's should work properly again

Steps to fix:

1. Open run command using 'Window + r'

2. Type 'inetmgr' to open IIS Manager

3. Goto 'IIS ISAPI Filters'

4. Remove the 32bit filter

Thanks,

Kailash

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Jul 25, 2018 0
New Here ,
Aug 10, 2018

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Hi there,

I ran the CF2018Lockdown installer in Redhat Linux. It ran with errors. This is the error message in the logs

Using Apache binary /usr/sbin/httpd

Server version: Apache/2.2.15 (Unix)

Using Apache control script /usr/sbin/apachectl

(13)Permission denied: sending signal to server

Error running "/usr/sbin/apachectl restart": exit code was 1

Error restarting Apache server.  The web server must be restarted to complete this operation.

Could you please advise on a solution to this?

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Aug 10, 2018 0
New Here ,
Aug 10, 2018

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Hi Annie,

Can you share the completed logs at bihani.adobe.com?

I will look into it and get back

BTW, we don't support Apache 2.2.x officially for ColdFusion 2018. It will be great if you can try with Apache 2.4.x

Thanks,

Kailash

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Aug 10, 2018 0
New Here ,
Aug 10, 2018

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Hi Kailash,

I just sent an e-mail to you. Sure, I will upgrade Apache to Apache 2.4.x, while awaiting your reply.

Regards,

Annie

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Aug 10, 2018 0
Adobe Employee ,
Aug 10, 2018

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Hi Annie,

Here is the link http://www.adobe.com/cfusion/tdrc/index.cfm?product=coldfusion to download. Please try the following steps:-

1. Go to http://www.adobe.com/cfusion/tdrc/index.cfm?product=coldfusion.

2. Sign in with your adobe id credentials.

3. Complete your details on the right-hand side section, if not already.

4. Copy the URL https://trials3.adobe.com/AdobeProducts/CSTD/13/linux64/ColdFusion_2018_WWEJ_linux64.bin , paste it on the browser URL and hit “enter”.

The installer will start downloading. Let me know, in case it doesn’t work for you.

Thanks,

Anit

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Aug 10, 2018 0
New Here ,
Aug 11, 2018

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Thank you Kailash for your assistance.

The pre-requisites for the CF2018, RHEL 7, Apache 2.4 and JDK 10 are not to be taken lightly is the answer. I was able to successfully run the CF2018 auto-lockdown installer in RHEL7.

Thanks,

Annie

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Aug 11, 2018 0
Enthusiast ,
Aug 13, 2018

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FYI incase anyone else is coming to this, I logged a bug for this issue CF-4203248

The reason Apache cannot restart is that Apache does not have permission to create the mod_jk.log file, so you have to run the wsconfig tool before the lockdown installer, create mod_jk.log and adjust the permissions on it for now (until they fix that bug).

--

Pete Freitag

Foundeo Inc.

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Aug 13, 2018 0
New Here ,
Aug 14, 2018

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Hi Pete,

I appreciate your response. I did try running wsconfig Apache Connector utility to install the Apache connector and created/modified the mod_jk.log permissions. However the CF2018LockdownInstaller didn't run past that in RHEL 6.10 & Apache 2.2. Even in RHEL7 with Apache 2.4, I had to run the wsconfig Apache Connector utility, create mod_jk.log file and modify its permissions for a successful execution of CF2018Lockdown installer.

Thanks for logging the bug, Adobe support team advised that they are releasing an update with a fix for this bug.

Thank You,

Annie

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Aug 14, 2018 0
New Here ,
Aug 10, 2018

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Hi Anit,

Thank you for the reply. Is there any way to download CF2018 installer/CF2018 Lockdown installer in a Google Cloud Compute Engine VM instance? ie using wget or Curl. It takes ages to upload from the local machine, given the size of these files.

Thank you,

Annie

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Aug 10, 2018 0