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CFFTP secure requests just keep spinning without giving an error when connection fails

Explorer ,
Jun 02, 2015

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Hello, we have the following issue. I have logged a bug in Adobe database but wonder if anyone else encountered this issue and/or have any ideas how we can go around it? Thanks

When attempting a secure FTP connection to unix ftp server, cfftp fails to recognize that the connection failed on unix system (with "Timeout before authentication" error) and the cfftp request just keeps spinning until ColdFusion is restarted (request cannot be killed in Server monitor). FTP log shows one line that FTP request of action="open" was attempted and no other log files have any other information.


Bug#3999633 - CFFTP secure requests just keep spinning without giving an error when connection fails

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CFFTP secure requests just keep spinning without giving an error when connection fails

Explorer ,
Jun 02, 2015

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Hello, we have the following issue. I have logged a bug in Adobe database but wonder if anyone else encountered this issue and/or have any ideas how we can go around it? Thanks

When attempting a secure FTP connection to unix ftp server, cfftp fails to recognize that the connection failed on unix system (with "Timeout before authentication" error) and the cfftp request just keeps spinning until ColdFusion is restarted (request cannot be killed in Server monitor). FTP log shows one line that FTP request of action="open" was attempted and no other log files have any other information.


Bug#3999633 - CFFTP secure requests just keep spinning without giving an error when connection fails

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Jun 02, 2015 0
Explorer ,
Jun 04, 2015

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I did some more investigating and turns out that when the ColdFusion 11 service is running not as Local System but under different domain user account, secure ftp requests are just spinning with the behavior described as above and in the bug tracker. Can someone confirm this? Also, how do I contact Adobe to get support on this? I sent email to cfsup@adobe.com yesterday morning but didn't get any response. Thank you

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Jun 04, 2015 0
Explorer ,
Jun 04, 2015

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One more update, issue is specific to Windows Server 2012 R2 server

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Jun 04, 2015 0
Explorer ,
Sep 10, 2015

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We ended up buying external Java library that allows us to correctly FTP files

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Sep 10, 2015 0