Coldfusion 2021 update 1 administrator missing

[John Gillis]

After updating to update 1, get message the administrator module not installed and to use cfpm.bat to install it.  The server is behind a firewall and isolated from the internet, so cfpm cannot get back to adobe bundlesdependency.json to get it.  I have tried uninstalling the patch and still get message administrator module not installed.  Attempt to install it with cfpm and it says the local bundle is not compatible.

Also, cannot start the CF service, can only bring it up using cfstart.bat which complains it cannot validate licensing.

[BKBK]

I would suggest you contact Adobe's CF people: cfinstal[at]adobe.com

[defaultwrnz914gf3ak]

I had the same problem. There are 4 files missing that need to be provided to you.  Then you can run the cfpm install administrator command and it will work.  You will need to contact the CFinstall folks at the email provided in the previous reply.

[JeffingtonH]

How long does it usually take the cfinstal folks to respond?  I'm having the same issue and emailed them earlier today.

[Krishna Reddy P · Accepted solution]

If  there is  no internet connection where ColdFusion server is running, you can apply the update as follows-

On a machine where internet is there download the following two files and move them to the machine where ColdFusion is running without internet.

https://cfdownload.adobe.com/pub/adobe/coldfusion/temp/cf2021repo/cf2021-update1-325996-repo.zip

https://cfdownload.adobe.com/pub/adobe/coldfusion/2021/updates/hotfix-001-325996.jar

Unzip cf2021-update1-325996-repo.zip. It unzips to a directory named repo. Copy the all contents under this folder to <ColdFusionHome>\bundles directory.

Just for cross-checking, make sure that copy operation is replacing the bundlesdependency.json.

Now if you run the hotfix-001-325996.jar hotfix installer, it will automatically update the packages that have updates.

Now you can update the packages from module client(bin/cfpm.bat) too.