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Coldfusion 9 and 10 for MA Support?

New Here ,
Aug 14, 2018 Aug 14, 2018

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Can someone help us to check if we can enroll our Coldfusion 9 and 10 for MA Support?

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correct answers 1 Correct answer

Adobe Employee , Aug 16, 2018 Aug 16, 2018

Hi Sheerwin,

Please refer to the below for Support availability.

Product nameVersionBuildGeneral availabilityEnd of core supportEnd of extended support
ColdFusion8.x.x 7/30/20077/31/20127/31/2014
ColdFusion9.x 10/5/200912/31/201412/31/2016
ColdFusion10.x 5/15/20125/16/20175/16/2019

For more details, please refer to  All Apps Help | Products and technical support periods

Regards,

Anit Kumar

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LEGEND ,
Aug 15, 2018 Aug 15, 2018

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What is "MA support"?

V/r,

^ _ ^

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Community Expert ,
Aug 15, 2018 Aug 15, 2018

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This is not an official Adobe support channel. You should follow up with Adobe support directly on this.

Dave Watts, Fig Leaf Software

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Adobe Employee ,
Aug 16, 2018 Aug 16, 2018

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Dave, this is still official Adobe support channel.

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New Here ,
Aug 15, 2018 Aug 15, 2018

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I mean, Maintenance Support for Coldfusion 9 and 10.. Can we enroll it with ADOBE.

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Adobe Employee ,
Aug 16, 2018 Aug 16, 2018

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Hi Sheerwin,

Please refer to the below for Support availability.

Product nameVersionBuildGeneral availabilityEnd of core supportEnd of extended support
ColdFusion8.x.x 7/30/20077/31/20127/31/2014
ColdFusion9.x 10/5/200912/31/201412/31/2016
ColdFusion10.x 5/15/20125/16/20175/16/2019

For more details, please refer to  All Apps Help | Products and technical support periods

Regards,

Anit Kumar

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New Here ,
Aug 16, 2018 Aug 16, 2018

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Hi Anit,

Thank you for the Update.

So you mean That there is no way we can enroll it for any Maintenance Support?

Best regards,

Sheerwin

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Adobe Employee ,
Aug 16, 2018 Aug 16, 2018

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You can purchase "Extended support" for CF10. M&S for CF2018/2016/11 is still available, if you would like to purchase.

Regards,

Anit Kumar

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New Here ,
Aug 16, 2018 Aug 16, 2018

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Hi Anit,

Thanks again.

How about Extended Support for CF9?

Is the Extended Support can be purchase in our local vendor of Adobe. Thanks

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Adobe Employee ,
Aug 17, 2018 Aug 17, 2018

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Extended Support for CF9 ended on 12/31/2016. Unfortunately, you can't purchase the same for CF9. As mentioned earlier, you can purchase "Extended support" for CF10. M&S for CF2018/2016/11 is still available, and you can purchase the same. I can arrange a callback from my sales team, if you would like to discuss the same further.

Regards,

Anit Kumar

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New Here ,
Sep 06, 2018 Sep 06, 2018

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Thank you Anit for your reply. Its really helps.

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New Here ,
Sep 07, 2018 Sep 07, 2018

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Hi Anit Kumar,

Good day to you.

We already installed  a trial version of ColdFusion API Manager 2016 a month ago and i think it was  only 30 days trial... We just want to ask if we can still used as a trial then if our testing is successful we will continue the migration (from CF9 to CF 2016). or Can we re-install it? Appreciate your urgent response on this. Thanks

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Adobe Employee ,
Sep 10, 2018 Sep 10, 2018

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Hi Sheerwin,

Adobe ColdFusion API Manager, is a standalone server component within Adobe ColdFusion. It comes with a default 30-day trial window, after which, the same converts into a developer editor.

Adobe ColdFusion Developer Edition - This free, fully functional version of ColdFusion is for local host development of applications that will be deployed on either standard or enterprise servers — and that can be simultaneously accessed from only two remote IP addresses.

Regards,

Anit Kumar

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