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Connection Failure: Status code unavailable

Community Beginner ,
Feb 17, 2017 Feb 17, 2017

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We recently updated the JVM Arguments (highlighted in Red below) in ColdFusion 10.

-server -XX:MaxPermSize=192m -XX:+UseParallelGC -Xbatch -Dcoldfusion.home={application.home} -Dcoldfusion.rootDir={application.home} -Dcoldfusion.libPath={application.home}/lib -Dorg.apache.coyote.USE_CUSTOM_STATUS_MSG_IN_HEADER=true -Dcoldfusion.jsafe.defaultalgo=FIPS186Random -Dhttps.protocols=TLSv1.2,TLSv1.1

Ever since this JVM configuration change was made our scheduled tasks in ColdFusion have stopped working.  I am still getting the Connection Failure: Status code unavailable error after updating the Key store.

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\su-jc01>cd c:\ColdFusion10\jre\lib\security

c:\ColdFusion10\jre\lib\security>dir c:\ColdFusion10\jre\bin\keytool.exe
Volume in drive C has no label.
Volume Serial Number is 3CCC-0D9D

Directory of c:\ColdFusion10\jre\bin

11/11/2014  04:42 PM            15,232 keytool.exe
               1 File(s)         15,232 bytes
               0 Dir(s)  15,286,296,576 bytes free

c:\ColdFusion10\jre\lib\security>c:\ColdFusion10\jre\bin\keytool.exe -import -ke
ystore cacerts -alias UniqueName -file ColdFusion_cert.cer
Enter keystore password:
Certificate was added to keystore

c:\ColdFusion10\jre\lib\security>

-------------------------------------------------------------------------------------------------------------------

C:\Program Files\Java\jdk1.8.0_91\jre\bin

-------------------------------------------------------------------------------------------------------------------

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation.  All rights reserved.

C:\Users\su-jc01>cd c:\Program Files\Java\jdk1.8.0_91\jre\bin

c:\Program Files\Java\jdk1.8.0_91\jre\bin>keytool.exe -import -keystore cacerts
-alias UniqueName -file ColdFusion_cert.cer
Enter keystore password:
Re-enter new password:
Owner: CN=DigiCert SHA2 High Assurance Server CA, OU=www.digicert.com, O=DigiCer
t Inc, C=US
Issuer: CN=DigiCert High Assurance EV Root CA, OU=www.digicert.com, O=DigiCert I
nc, C=US
Serial number: 4e1e7a4dc5cf2f36dc02b42b85d159f
Valid from: Tue Oct 22 07:00:00 CDT 2013 until: Sun Oct 22 07:00:00 CDT 2028
Certificate fingerprints:
         MD5:  AA:EE:5C:F8:B0:D8:59:6D:2E:0C:BE:67:42:1C:F7:DB
         SHA1: A0:31:C4:67:82:E6:E6:C6:62:C2:C8:7C:76:DA:9A:A6:2C:CA:BD:8E
         SHA256: 19:40:0B:E5:B7:A3:1F:B7:33:91:77:00:78:9D:2F:0A:24:71:C0:C9:D5:
06:C0:E5:04:C0:6C:16:D7:CB:17:C0
         Signature algorithm name: SHA256withRSA
         Version: 3

Extensions:

#1: ObjectId: 1.3.6.1.5.5.7.1.1 Criticality=false
AuthorityInfoAccess [
  [
   accessMethod: ocsp
   accessLocation: URIName: http://ocsp.digicert.com
]
]

#2: ObjectId: 2.5.29.35 Criticality=false
AuthorityKeyIdentifier [
KeyIdentifier [
0000: B1 3E C3 69 03 F8 BF 47   01 D4 98 26 1A 08 02 EF  .>.i...G...&....
0010: 63 64 2B C3                                        cd+.
]
]

#3: ObjectId: 2.5.29.19 Criticality=true
BasicConstraints:[
  CA:true
  PathLen:0
]

#4: ObjectId: 2.5.29.31 Criticality=false
CRLDistributionPoints [
  [DistributionPoint:
     [URIName: http://crl4.digicert.com/DigiCertHighAssuranceEVRootCA.crl]
]]

#5: ObjectId: 2.5.29.32 Criticality=false
CertificatePolicies [
  [CertificatePolicyId: [2.5.29.32.0]
[PolicyQualifierInfo: [
  qualifierID: 1.3.6.1.5.5.7.2.1
  qualifier: 0000: 16 1C 68 74 74 70 73 3A   2F 2F 77 77 77 2E 64 69  ..https://
www.di
0010: 67 69 63 65 72 74 2E 63   6F 6D 2F 43 50 53        gicert.com/CPS

]]  ]
]

#6: ObjectId: 2.5.29.37 Criticality=false
ExtendedKeyUsages [
  serverAuth
  clientAuth
]

#7: ObjectId: 2.5.29.15 Criticality=true
KeyUsage [
  DigitalSignature
  Key_CertSign
  Crl_Sign
]

#8: ObjectId: 2.5.29.14 Criticality=false
SubjectKeyIdentifier [
KeyIdentifier [
0000: 51 68 FF 90 AF 02 07 75   3C CC D9 65 64 62 A2 12  Qh.....u<..edb..
0010: B8 59 72 3B                                        .Yr;
]
]

Trust this certificate? [no]:  y
Certificate was added to keystore

c:\Program Files\Java\jdk1.8.0_91\jre\bin>

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correct answers 1 Correct answer

Community Expert , Feb 21, 2017 Feb 21, 2017

jc01txstate  wrote

The value of Java Home points to C:\Program Files\Java\jdk1.8.0_91\jre.

Then you should delete the JVM flag, -Dhttps.protocols=TLSv1.2,TLSv1.1. It is repetitive and unnecessary, as JDK1.8 can handle TLS 1.2 and TLS 1.1 by default.

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Community Expert ,
Feb 19, 2017 Feb 19, 2017

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First of all, let us get one thing out of the way. You refer to 2 separate installations of the Java Runtime Environment, c:\ColdFusion10\jre and c:\Program Files\Java\jdk1.8.0_91\jre. Which one does your ColdFusion installation use?

To put it another way. Open the ColdFusion Administrator. Click on the symbol (System Information) in the top right-hand corner. What is the value of Java Home?

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Community Beginner ,
Feb 20, 2017 Feb 20, 2017

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The value of Java Home points to C:\Program Files\Java\jdk1.8.0_91\jre.  I am still unable to schedule a task successfully after installing the certificate from this directory.

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Advocate ,
Feb 21, 2017 Feb 21, 2017

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Which update of CF 10 are you running?

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Community Expert ,
Feb 21, 2017 Feb 21, 2017

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jc01txstate  wrote

The value of Java Home points to C:\Program Files\Java\jdk1.8.0_91\jre.

Then you should delete the JVM flag, -Dhttps.protocols=TLSv1.2,TLSv1.1. It is repetitive and unnecessary, as JDK1.8 can handle TLS 1.2 and TLS 1.1 by default.

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