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Hello all!
I'm tryin to reinstall coldfusion 10 x64 on windows 2008 R2 64 after uninstall.
The installer show me this warning and error.
I manualy delete installation folder and all registry entries.
Colud you help me?
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I just reinstall Windows 2008 R2. Intsall IIS7 and MS SQL 2008.
Next I try to install Coldfusion 10, but they show me same error.
Anybody know what's wrong?
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The 32bit version starts install well
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Hello Artemza,
Are you saying that you are able to install ColdFusion in 32-bit mode and the 64-bit is not working. Please confirm. Also, did you check the installer logs for more information?
Regards,
Anit Kumar
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I try install 32bit from ColdFusion_10_WWEJ_win32.exe. It's work.
But when I try to install 64bit from ColdFusion_10_WWEJ_win64.exe they show me error.
This is last log file
__________________________________________________________________________
Thu Jun 13 22:44:33 ALMT 2013
Free Memory: 11895 kB
Total Memory: 57600 kB
java.class.path:
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\InstallerData\IAClasses.zip
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\InstallerData\Execute.zip
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\Windows\InstallerData\Execute.zip
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\InstallerData\Resource1.zip
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\Windows\InstallerData\Resource1.zip
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\InstallerData
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\Windows\InstallerData
ZGUtil.CLASS_PATH:
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\InstallerData\IAClasses.zip
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\InstallerData\Execute.zip
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\InstallerData
sun.boot.class.path:
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\Windows\resource\jre\lib\resources.jar
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\Windows\resource\jre\lib\rt.jar
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\Windows\resource\jre\lib\sunrsasign.jar
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\Windows\resource\jre\lib\jsse.jar
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\Windows\resource\jre\lib\jce.jar
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\Windows\resource\jre\lib\charsets.jar
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\Windows\resource\jre\lib\modules\jdk.boot.jar
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\Windows\resource\jre\classes
java.ext.dirs:
C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\Windows\resource\jre\lib\ext
C:\Windows\Sun\Java\lib\ext
java.version == 1.6.0_29 (Java 1)
java.vm.name == Java HotSpot(TM) 64-Bit Server VM
java.vm.vendor == Sun Microsystems Inc.
java.vm.version == 20.4-b02
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Sun Microsystems Inc.
java.vm.specification.version == 1.0
java.specification.name == Java Platform API Specification
java.specification.vendor == Sun Microsystems Inc.
java.specification.version == 1.6
java.vendor == Sun Microsystems Inc.
java.vendor.url == http://java.sun.com/
java.class.version == 50.0
java.compiler == null
java.home == C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\Windows\resource\jre
java.io.tmpdir == C:\Users\836D~1\AppData\Local\Temp\2\
os.name == Windows Server 2008 R2
os.arch == amd64
os.version == 6.1
path.separator == ;
file.separator == \
file.encoding == UTF-8
user.name == Администратор
user.home == C:\Users\Администратор
user.dir == C:\Users\Администратор\AppData\Local\Temp\2\I1371141832\Windows
user.language == ru
user.region == null
__________________________________________________________________________
Installed Feature(s) ColdFusion, J2EE of Adobe ColdFusion 10
Install Begin: JUNE 13, 2013 10:44:21 PM ALMT
Install End: JUNE 13, 2013 10:44:28 PM ALMT
Installed by InstallAnywhere 12.0 Enterprise Build 4118
INSTALLATION WAS CANCELLED BY USER DURING PRE-INSTALLATION
User Interactions
-----------------
Summary
-------
Installation: Cancelled during pre-install.
44 Successes
2 Warnings
0 NonFatalErrors
0 FatalErrors
Action Notes:
Pre-Installation Check: The installer must be run by a user having administrative privileges on this machine. Installation cannot continue because the current user does not have sufficient privileges.
Pre-Installation Check: One or more of the ColdFusion 10 services are currently marked for deletion. Restart the computer and then restart the installer to continue with installation.
Install Log Detail:
Check Disk Space: \
Status: SUCCESSFUL
Additional Notes: NOTE - Required Disk Space: 443 831 720; Free Disk Space: 83 562 414 080
Get Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Install Data\Adobe ColdFusion 8
Value Name: CFMXRoot
Status: SUCCESSFUL
Get Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Install Data\Adobe ColdFusion 8
Value Name: CFMXRoot
Status: SUCCESSFUL
Get Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Install Data\Adobe ColdFusion 8
Value Name: CFMXRoot
Status: SUCCESSFUL
Get Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Install Data\Adobe ColdFusion 9
Value Name: CFMXRoot
Status: SUCCESSFUL
Get Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Install Data\Adobe ColdFusion 9
Value Name: CFMXRoot
Status: SUCCESSFUL
Get Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Install Data\Adobe ColdFusion 9
Value Name: CFMXRoot
Status: SUCCESSFUL
Get Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Install Data\Adobe ColdFusion 10
Value Name: CFMXRoot
Status: SUCCESSFUL
Get Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Install Data\Adobe ColdFusion 10
Value Name: CFMXRoot
Status: SUCCESSFUL
Get Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Install Data\Adobe ColdFusion 10 .NET Integration Services
Value Name: DotNetIntegrationRoot
Status: SUCCESSFUL
Get Registry Entry: Key: HKEY_LOCAL_MACHINE\SOFTWARE\Adobe\Install Data\Adobe ColdFusion 10 .NET Integration Services
Value Name: DotNetIntegrationRoot
Status: SUCCESSFUL
Get Registry Entry: Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ColdFusion10JettyService
Value Name: ImagePath
Status: SUCCESSFUL
Get Registry Entry: Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ColdFusion10JettyService
Value Name: ImagePath
Status: SUCCESSFUL
Get Registry Entry: Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ColdFusion10JettyService
Value Name: ImagePath
Status: SUCCESSFUL
Custom Action: com.macromedia.ia.action.PreInstallCheckAction
Status: SUCCESSFUL
Custom Action: com.macromedia.ia.action.LocalhostAddress
Status: SUCCESSFUL
Pre-Installation Check
Status: WARNING
Additional Notes: WARNING - Administrative rights
Pre-Installation Check
Status: WARNING
Additional Notes: WARNING - Services Marked for Deletion
INSTALLATION WAS CANCELLED BY USER DURING PRE-INSTALLATION
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Hello Artemza,
The logs point to Admin privilges. However this is strange that, you are able to install the 32-bit setup and not the 64-bit on the same machine. You may like to check the persmissions on C:\Program Files\ folder.
Alternatively, you can try the following steps:-
Hope that helps.
Regards,
Anit Kumar
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Hello Anit Kumar,
I try few times start installation process from command line with '-console'), but nothing happens.
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Hello Artemza,
As mentioned earlier, the logs points to Admin privileges. Can you ask the System Admin to login with their credentials. There might be some locations, where admin access is required.
Regards,
Anit Kumar
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Hello Anit Kumar,
I'm Admin of tris server and i logged in as Administrator of OS.
I think it maybe happens that system language is Russian.
But previously I successfully install CF on the same system -
Windows 2008 Server R2 Standart Russian
Kind regards,
Artem Vozov
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Hello Artemza,
Please send an e-mail with you contact number to cfinstal@adobe.com. Also, please make a reference to this thread.
Regards,
Anit Kumar
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I have exactly the same problem. Found a solution?
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Hello!
Found a solution?
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Hi Anit_Kumar,
Did you guys have find a solution for this problem ? I know it's an old topic but I have the same error today.
Thank you,
Malcolm
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Are you absolutely sure you're logging on as an admin? Are you right-clicking the installer and choosing "Run as administrator"?
Is this a re-install, or a fresh install?
V/r,
^ _ ^
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Yes I am perfectly sure about that I did exactly this.
I tried many times install uninstall.
Thank you
Malcolm
Envoyé depuis mon smartphone Samsung Galaxy.
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Can you check the permissions of the installer file and grant full access. Also, check the below link:
"You must be logged in as an administrator to install this - Microsoft Community
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ошибка связанная с именем пользователя не на латинке
user name only english !
должно быть только так "C:\Users\Sasha"
но не "C:\Users\Саша"
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I'm having the exact same issue, although on a new install of Windows 2016. Running the installer as the Administrator user.
Running the installer on a console also appears to have no affect.
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I figured out my issue, I belive. The Sophos AV was detecting the installer as PUA https://community.sophos.com/kb/en-us/127332