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Installed update 11 on Cold Fusion 11

Explorer ,
Feb 27, 2017 Feb 27, 2017

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Hi,

I have installed Update 11 on a 32 bit Cold Fusion 11. Using IIS 7 on a Windows server.

The installation stopped the ColdFusion 11 Application Server.

After the installation, the web page displayed the following:

Service Temporarily Unavailable!

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.









  Jakarta/ISAPI/isapi_redirector/1.2.40

When I tried to restart the ColdFusion 11 Application Server service, the following message appeared:

Windows could not start the ColdFusion 11 Application Server on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor and refer to service-specific error code 2.

In the coldfusion-error log, the following is in the log file:

Feb 27, 2017
5:31:53 AM org.apache.catalina.loader.WebappClassLoader
checkThreadLocalMapForLeaks

SEVERE: The
web application [/] created a ThreadLocal with key of type
[coldfusion.util.DateUtils$1] (value [coldfusion.util.DateUtils$1@1a8297a]) and a value of type [java.util.GregorianCalendar] (value
[java.util.GregorianCalendar[time=1456314039469,areFieldsSet=true,areAllFieldsSet=true,lenient=false,zone=sun.util.calendar.ZoneInfo[id="America/Denver",offset=-25200000,dstSavings=3600000,useDaylight=true,transitions=157,lastRule=java.util.SimpleTimeZone[id=America/Denver,offset=-25200000,dstSavings=3600000,useDaylight=true,startYear=0,startMode=3,startMonth=2,startDay=8,startDayOfWeek=1,startTime=7200000,startTimeMode=0,endMode=3,endMonth=10,endDay=1,endDayOfWeek=1,endTime=7200000,endTimeMode=0]],firstDayOfWeek=1,minimalDaysInFirstWeek=1,ERA=1,YEAR=2016,MONTH=1,WEEK_OF_YEAR=9,WEEK_OF_MONTH=4,DAY_OF_MONTH=24,DAY_OF_YEAR=55,DAY_OF_WEEK=4,DAY_OF_WEEK_IN_MONTH=4,AM_PM=0,HOUR=4,HOUR_OF_DAY=4,MINUTE=40,SECOND=39,MILLISECOND=469,ZONE_OFFSET=-25200000,DST_OFFSET=0]])
but failed to remove it when the web application was stopped. Threads are going to be renewed over time to try and avoid a probable memory leak.

Feb 27, 2017
5:31:54 AM org.apache.coyote.AbstractProtocol stop

INFO: Stopping ProtocolHandler ["ajp-bio-8014"]

Feb 27, 2017
5:31:54 AM org.apache.catalina.loader.WebappClassLoader loadClass

INFO: Illegal access: this web application instance has been stopped already.  Could not load
java.util.concurrent.ScheduledFuture.
The eventual following stack trace is caused by an error thrown for
debugging purposes as well as to attempt to terminate the thread which caused
the illegal access, and has no functional impact.

  1. java.lang.IllegalStateException

                at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1612)

                at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1571)

                at coldfusion.bootstrap.BootstrapClassLoader.loadClass(BootstrapClassLoader.java:207)

                at java.lang.ClassLoader.loadClass(Unknown Source)

                at coldfusion.security.SecurityManager$2.run(SecurityManager.java:1604)

Does anyone have any ideas?

Thanks,

Mike

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Adobe Employee ,
Feb 27, 2017 Feb 27, 2017

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Hi Mike,

Have you tried starting the ColdFusion service from command prompt?

Open command prompt as administrator-> Navigate to \ColdFusion11\cfusion\bin folder and run -> cfstart.bat

Thanks,

Vikram

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Explorer ,
Feb 27, 2017 Feb 27, 2017

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Hi,

Received the following message after executing the command.

Error occurred during initialization of VM.

Could not reserve enough space for object heap.

Could not create the Java virtual machine.

Thanks,

Mike

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Adobe Employee ,
Feb 27, 2017 Feb 27, 2017

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Hi Mike,

It looks like your server is running out of memory, could you please increase the -Xmx value in "jvm.config" file and try again?

Location: C:\ColdFusion11\cfusion\bin

Thanks,

Vikram

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Explorer ,
Feb 27, 2017 Feb 27, 2017

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Hi,

The amount of Ram on the server is 2048.

The -Xmx in the jvm.config file is set to 1024m.

The server is a 32 bit server.

What should it be set to?

Thanks,

Mike

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Adobe Employee ,
Feb 27, 2017 Feb 27, 2017

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Hi Mike,

Please try increasing the -Xmx value to 1096m and check if it helps.

Thanks,

Vikram

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Explorer ,
Feb 27, 2017 Feb 27, 2017

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Hi,

Still receiving the message below.

Error occurred during initialization of VM.

Could not reserve enough space for object heap.

Could not create the Java virtual machine.

Thanks,

Mike

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Adobe Employee ,
Feb 27, 2017 Feb 27, 2017

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Hi Mike,

Could you please contact us at cf.install@adobe.com to investigate further on this issue?

Thanks,

Vikram

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Explorer ,
Feb 27, 2017 Feb 27, 2017

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I have sent an email to the provided email address.

Thanks,

Mike

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