Need help on carriage return / line feed...

[AppDeveloper-Sp9Jq0]

Hi,

I have a variable defined for a new line, e.g. <CFSET NewLine = "#chr(13)##chr(10)#">, that I use as a break between lines of text within CFMAIL.

<CFSET Message = NewLine & "Product Name: " & Trim(GetProduct.ProductName) & NewLine>
<CFSET Message = Message & "Product Description: " & Trim(GetProduct.ProductDesc) & NewLine>
<CFSET Message = Message & "Product Color: " & Trim(GetProduct.ProductColor) & NewLine>

<CFMAIL FROM="MyEmailAddress@MyDomain.com" TO="SomeOne@SomeCompany.com" SUBJECT="Product Info">#Message#</CFMAIL>

If the email is sent to and open up in Microsoft Outlook account (mailbox), the "Product Description" line of text would stay on the same line as the Product Name (when LEN(GetProduct.ProductName) > 50). In other words, the NewLine variable is not doing the break. The code works with yahoo or hotmail account though.

Any advice is greatly appreciated.

Thanks in advance!

[Guest]

It is likely the e-mail is being interpreted as HTML, so 13-10 does not do the job. Try this:
<CFSET NewLine = "<BR>">

[AppDeveloper-Sp9Jq0]

No, <CFSET NewLine = "<BR>"> won't work. It only happens to Outlook, so I'll just live with it.

Thanks for your help anyway!

[AppDeveloper-Sp9Jq0 · Accepted solution]

The trick is to add 3 blank spaces (" " ) at the end of each line but before the break (NewLine) such as these:

<CFSET NewLine = "#chr(13)##chr(10)#">

<CFSET Message = NewLine & "Product Name: " & Trim(GetProduct.ProductName) & " " & NewLine>
<CFSET Message = Message & "Product Description: " & Trim(GetProduct.ProductDesc) & " " & NewLine>
<CFSET Message = Message & "Product Color: " & Trim(GetProduct.ProductColor) & NewLine>

<CFMAIL FROM="MyEmailAddress@MyDomain.com" TO="SomeOne@SomeCompany.com" SUBJECT="Product Info">#Message#</CFMAIL>