Service Temporarily Unavailable

Explorer ,
Aug 04, 2016 Aug 04, 2016

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HI,

I am getting the following message when I try to access the Cold Fusion 11 site:

Service Temporarily Unavailable!

The server is temporarily unable to service your request due to maintenance
downtime or capacity problems. Please try again later.




  Jakarta/ISAPI/isapi_redirector/1.2.40

The site has update 3 installed. the server is 32 bit.

The site was running just fine yesterday and then Cold Fusion Application Server was not running.

When I try to restart the service the following message appears:

Windows could not start ColdFusion 11 Application Server on Local Computer. For more information, review the System Event Log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 2.

The Event Viewer shows the following:

The description for Event ID 259 from source ColdFusion 11 Application Server cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

ColdFusion 11 Application Server

the message resource is present but the message is not found in the string/message table

When I looked in the ISAPI log file, the following messages appear:

Thu Aug 04 05:39:31.047 2016] [50984:50320] [info] init_jk::jk_isapi_plugin.c (2978): Starting Jakarta/ISAPI/isapi_redirector/1.2.40

[Thu Aug 04 05:39:31.063 2016] [50984:50320] [info] init_jk::jk_isapi_plugin.c (3176): Jakarta/ISAPI/isapi_redirector/1.2.40 initialized

[Thu Aug 04 05:39:32.124 2016] [50984:50320] [info] jk_open_socket::jk_connect.c (758): connect to 127.0.0.1:8014 failed (errno=61)

[Thu Aug 04 05:39:32.124 2016] [50984:50320] [info] ajp_connect_to_endpoint::jk_ajp_common.c (1068): Failed opening socket to (127.0.0.1:8014) (errno=61)

[Thu Aug 04 05:39:32.124 2016] [50984:50320] [error] ajp_send_request::jk_ajp_common.c (1712): (cfusion) connecting to backend failed. Tomcat is probably not started or is listening on the wrong port (errno=61)

[Thu Aug 04 05:39:32.124 2016] [50984:50320] [info] ajp_service::jk_ajp_common.c (2795): (cfusion) sending request to tomcat failed (recoverable), because of error during request sending (attempt=1)

[Thu Aug 04 05:39:33.325 2016] [50984:50320] [info] jk_open_socket::jk_connect.c (758): connect to 127.0.0.1:8014 failed (errno=61)

[Thu Aug 04 05:39:33.325 2016] [50984:50320] [info] ajp_connect_to_endpoint::jk_ajp_common.c (1068): Failed opening socket to (127.0.0.1:8014) (errno=61)

[Thu Aug 04 05:39:33.325 2016] [50984:50320] [error] ajp_send_request::jk_ajp_common.c (1712): (cfusion) connecting to backend failed. Tomcat is probably not started or is listening on the wrong port (errno=61)

[Thu Aug 04 05:39:33.325 2016] [50984:50320] [info] ajp_service::jk_ajp_common.c (2795): (cfusion) sending request to tomcat failed (recoverable), because of error during request sending (attempt=2)

[Thu Aug 04 05:39:33.325 2016] [50984:50320] [error] ajp_service::jk_ajp_common.c (2815): (cfusion) connecting to tomcat failed.

[Thu Aug 04 05:39:33.325 2016] [50984:50320] [error] HttpExtensionProc::jk_isapi_plugin.c (2607): service() failed with http error 503

[Thu Aug 04 06:00:31.660 2016] [50984:50744] [info] TerminateFilter::jk_isapi_plugin.c (2663): Jakarta/ISAPI/isapi_redirector/1.2.40 stopping

[Thu Aug 04 06:01:22.002 2016] [50308:51068] [info] init_jk::jk_isapi_plugin.c (2978): Starting Jakarta/ISAPI/isapi_redirector/1.2.40

[Thu Aug 04 06:01:22.002 2016] [50308:51068] [info] init_jk::jk_isapi_plugin.c (3176): Jakarta/ISAPI/isapi_redirector/1.2.40 initialized

[Thu Aug 04 06:01:23.016 2016] [50308:51068] [info] jk_open_socket::jk_connect.c (758): connect to 127.0.0.1:8014 failed (errno=61)

[Thu Aug 04 06:01:23.016 2016] [50308:51068] [info] ajp_connect_to_endpoint::jk_ajp_common.c (1068): Failed opening socket to (127.0.0.1:8014) (errno=61)

[Thu Aug 04 06:01:23.016 2016] [50308:51068] [error] ajp_send_request::jk_ajp_common.c (1712): (cfusion) connecting to backend failed. Tomcat is probably not started or is listening on the wrong port (errno=61)

[Thu Aug 04 06:01:23.016 2016] [50308:51068] [info] ajp_service::jk_ajp_common.c (2795): (cfusion) sending request to tomcat failed (recoverable), because of error during request sending (attempt=1)

[Thu Aug 04 06:01:24.123 2016] [50308:51068] [info] jk_open_socket::jk_connect.c (758): connect to 127.0.0.1:8014 failed (errno=61)

[Thu Aug 04 06:01:24.123 2016] [50308:51068] [info] ajp_connect_to_endpoint::jk_ajp_common.c (1068): Failed opening socket to (127.0.0.1:8014) (errno=61)

[Thu Aug 04 06:01:24.123 2016] [50308:51068] [error] ajp_send_request::jk_ajp_common.c (1712): (cfusion) connecting to backend failed. Tomcat is probably not started or is listening on the wrong port (errno=61)

[Thu Aug 04 06:01:24.123 2016] [50308:51068] [info] ajp_service::jk_ajp_common.c (2795): (cfusion) sending request to tomcat failed (recoverable), because of error during request sending (attempt=2)

[Thu Aug 04 06:01:24.123 2016] [50308:51068] [error] ajp_service::jk_ajp_common.c (2815): (cfusion) connecting to tomcat failed.

[Thu Aug 04 06:01:24.123 2016] [50308:51068] [error] HttpExtensionProc::jk_isapi_plugin.c (2607): service() failed with http error 503

It looks like per the ISAPI message that maybe port 8014 might be the problem?

Thanks,

Mike

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Explorer ,
Aug 04, 2016 Aug 04, 2016

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Hi,

The server was rebooted and the enviroment is available.

Thanks,

Mike

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Adobe Employee ,
Aug 04, 2016 Aug 04, 2016

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