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Upgraded to 2016 -Unable to initialise Monitoring service: coldfusion.server.ServiceException: Unknown tag: Arg

New Here ,
Feb 28, 2017

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I just upgraded to 2016 from CF10.  I can't get to the administrator page.  I get this in the server.log:

"Information","localhost-startStop-1","02/28/17","09:39:05","","Starting Monitoring..."

"Error","localhost-startStop-1","02/28/17","09:39:06","","Unknown tag: Arg"

"Error","localhost-startStop-1","02/28/17","09:39:06","","Unable to initialise Monitoring service: coldfusion.server.ServiceException: Unknown tag: Arg"

Any ideas on how to troubleshoot/fix?

(Windows Web Server 2008 R2 - 64 bit)

Did  you install any hotfixes after upgrading?

The only time I have seen this is when a hotfix doesn't install properly. The fix is to manually remove the hotfix and reinstall. If you didn't then a fresh install maybe in order.

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Upgraded to 2016 -Unable to initialise Monitoring service: coldfusion.server.ServiceException: Unknown tag: Arg

New Here ,
Feb 28, 2017

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I just upgraded to 2016 from CF10.  I can't get to the administrator page.  I get this in the server.log:

"Information","localhost-startStop-1","02/28/17","09:39:05","","Starting Monitoring..."

"Error","localhost-startStop-1","02/28/17","09:39:06","","Unknown tag: Arg"

"Error","localhost-startStop-1","02/28/17","09:39:06","","Unable to initialise Monitoring service: coldfusion.server.ServiceException: Unknown tag: Arg"

Any ideas on how to troubleshoot/fix?

(Windows Web Server 2008 R2 - 64 bit)

Did  you install any hotfixes after upgrading?

The only time I have seen this is when a hotfix doesn't install properly. The fix is to manually remove the hotfix and reinstall. If you didn't then a fresh install maybe in order.

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282

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Feb 28, 2017 0
Advocate ,
Mar 01, 2017

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Did  you install any hotfixes after upgrading?

The only time I have seen this is when a hotfix doesn't install properly. The fix is to manually remove the hotfix and reinstall. If you didn't then a fresh install maybe in order.

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Mar 01, 2017 0
New Here ,
Mar 02, 2017

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I contacted support and their only option was to do a new install.

Thanks.

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Mar 02, 2017 0