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Upgrading Coldfusion from 10 to 2016 the installer doesn't recognize a previous version

New Here ,
Jan 13, 2017

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I was following the coldfusion upgrade guide here and it says that during the install it recognizes the previous version and you have the option to upgrade or install side by side. I did not get that prompt and it installed side by side. Can I just uninstall the 2016 version? How do I get the 2016 installer to recognize the previous version?

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Upgrading Coldfusion from 10 to 2016 the installer doesn't recognize a previous version

New Here ,
Jan 13, 2017

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I was following the coldfusion upgrade guide here and it says that during the install it recognizes the previous version and you have the option to upgrade or install side by side. I did not get that prompt and it installed side by side. Can I just uninstall the 2016 version? How do I get the 2016 installer to recognize the previous version?

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Jan 13, 2017 0
Adobe Employee ,
Jan 13, 2017

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Moving the discussion to ColdFusion

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Jan 13, 2017 0
Adobe Employee ,
Jan 17, 2017

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Hi,

Could you please share the details about previous version that you have installed.

Thanks,

Priyank

Thanks,
Priyank Shrivastava

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Jan 17, 2017 0