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Where is my invoice for my Coldfusion purchase?

New Here ,
Aug 19, 2018

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Hi,

I'm trying to get in contact with Adobe about my invoice, but finding it impossible to find the information or to get in contact with Adobe.

On the 24th of July, I purchased Coldfusion 2018 Standard, I see it in my account under products, but nowhere is my invoice to be found and I NEED it.

Is there anyone that can help me?

Best regards,

Steven

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Where is my invoice for my Coldfusion purchase?

New Here ,
Aug 19, 2018

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Hi,

I'm trying to get in contact with Adobe about my invoice, but finding it impossible to find the information or to get in contact with Adobe.

On the 24th of July, I purchased Coldfusion 2018 Standard, I see it in my account under products, but nowhere is my invoice to be found and I NEED it.

Is there anyone that can help me?

Best regards,

Steven

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Aug 19, 2018 0
Adobe Employee ,
Aug 21, 2018

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Hi Steven,

I searched with the email address mentioned in your account, and couldn't find an order or license key. Can you send the order confirmation to cf.install@adobe.com and my team would get in touch with you?

Regards,

Anit Kumar

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Aug 21, 2018 0
New Here ,
Aug 21, 2018

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Hi Anit,

Thank you so much for your reply!

I have sent the requested info to cf.install@adobe.com

Best regards,

Steven

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Aug 21, 2018 0
New Here ,
Sep 02, 2018

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Hi,

I have sent an email to cf.install@adobe.com about 2 weeks ago, but I have not received any reply yet.

Best regards,

Steven

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Sep 02, 2018 0
Adobe Employee ,
Sep 02, 2018

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Hi Steven,

Apologies for the delay. The request is pending with our Customer Services team. You will hear back from the team, before tomorrow eod.

Regards,

Anit Kumar

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Sep 02, 2018 0