I have tried 5 different locations and they all redirect to the 2018 download page. I have been going from here https://www.adobe.com/support/coldfusion/downloads.html#cf2021productdownloads and it still takes you to the 2018 download.
I was told by Adobe support to post on the forums as they couldn't provide me with a proper link even though marketing emails and your own site are saying it is available for download.
I don't know about that link, but just remember coldfusion.com. That takes you to the CF "product family" page, and there you will find info and links/buttons to get to the page for downloading all the "editions" of CF2021. Actually, there is only one installer (per OS) for all "editions". You are asked during installation whether you want to enter a license or not, or to go with the trial or developer edition.
Let us know if that gets you to what you need. Bummer to hear that any Adobe support folks would have been challenged to recommend that page...but then Adobe support provides support for ALL Adobe products. Some of them wouldn't know how to spell ColdFusion, it seems.
BTW, I was pressed for time before and didn't even try that link you'd mentioned, but I see now that it's the page where normally one gets things RELATED to CF (rather than CF itself), but that page has always ALSO offered a link to get the developer or trial editions. And that link went right to the ones for CF2021.
More than that, the link for each DID go to the page for downloading 2021. I wonder if you say that next page referring to 2018 if perhaps it was a cached page for you. That can happen, of course.
Anyway, just clarifying things for others who may see this discussion.
I've never seen a longer way to say "I don't know what I'm talking about"
I mean the fact you just talked to someone like they can't follow simple directions, and are looking at Enteprise level tools but couldn't of possibly known about page caching...
Ok, sends you to a trial (http://www.adobe.com/go/trycoldfusion) Which up to 48 hours ago, would allow you to download the previous versions (so thanks adobe for finally updating that)... because the back end form logic can't be cached
But you knew that already right
Ignore me if you prefer.