Why am I getting a 500 error on a newly installed Coldfusion 11?

Report · Mar 31, 2015

I am running CentOS 6.6 with Apache 2.2.15. All were installed today, on a newly provisioned VMware guest.

When I browse to http://10.213.42.200/CFIDE/administrator/ from my laptop, I get a 500 error. I read that I may need to access from localhost.

So, I installed X windows and a desktop client, then connected to the VMware console for the machine and browsed to localhost. I got the same 500 error.

This is a very vanilla install, and I can make any changes necessary. What suggestions do you have, or what additional information can I provide to gain an answer?

Report · Apr 01, 2015

Did you run the web server connector after the installation?

Report · Apr 01, 2015

I ran it during the installation.

I also tried running it afterwards.

Report · Apr 01, 2015

Inside the Coldfusion11 directory (where ever you installed it to) there will be a logs folder. Have a look at coldfusion-out.log to see if there is any clue. Also worth checking the Apache logs to see if it shows anything.

Report · Apr 01, 2015

Thanks,

I re-installed CentOS without apache. I installed Coldfusion using ~./ColdFusion_11_WWEJ_linux64.bin, and it still gives me a 500 error. Maybe it's worth mentioning that I installed using the Production+Secure profile. Maybe it's too secure? Also, I set the user as "nobody" in the installer (I ran the installer while logged in as root).

I see this in the log file coldfusion-error.log:

[root@d-webehr-app02 logs]# tail -f coldfusion-error.log

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:116)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:422)

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1040)

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:607)

at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:314)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)

at java.lang.Thread.run(Thread.java:745)

java.lang.NullPointerException

at coldfusion.CfmServlet.init(CfmServlet.java:97)

at coldfusion.bootstrap.ClassloaderHelper.initServletClass(ClassloaderHelper.java:121)

at coldfusion.bootstrap.BootstrapServlet.init(BootstrapServlet.java:59)

at org.apache.catalina.core.StandardWrapper.initServlet(StandardWrapper.java:1284)

at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1197)

at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:864)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:134)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:122)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:501)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)