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Can't install ICC profile on mac os high sierra

Explorer ,
Mar 16, 2020 Mar 16, 2020

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Hi!

 

So I am trying to install ISO coated v2 eci on a mac os high sierra. 

I have copied it into:

- /Library/Application Support/Adobe/Color Profiles

- /Library/ColorSync/Profiles

 

But when I go to Color Sync or try to change my settings directly from illustrator, the ICC profile isn't available. 

 

I have already changed my permission settings from

https://support.apple.com/en-us/HT203538

 

But the issue persists, I really don't know what to do, please help!!!

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correct answers 3 Correct answers

Explorer , Mar 16, 2020 Mar 16, 2020

Hi everyone!!!

I did it!!!!! I'm so excited, I finally did it. 

So for anyone if anyone ever goes through this same issue, it turns out, the correct location to put the color profile is actually:

- /Library/Application Support/Adobe/Color/Profiles/Recommended

NO OTHER LOCATION WILL WORK. At least that was my case. lol. I'm so relieved. I read a lot about this so if anyone ever has a problem like mine maybe I can help you.

Bye! best wished for everyone!

 

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Community Expert , Mar 17, 2020 Mar 17, 2020

In Illustrator there is a More Options button, you have to click it in order to see all of the available system profiles and get the Conversion Options.

 

Screen Shot 10.pngexpand image

 

Screen Shot 11.pngexpand image

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Community Expert , Mar 17, 2020 Mar 17, 2020

Hi maria,

 

well done getting it to work

just because some future users will refer back to this list I'd better write that, strictly speaking, your answer is only partly correct, because the:

'computer name'/'hard disc name'/Library/Application Support/Adobe/Color/Profiles/Recommended

isn't the only place Photoshop will "see" installed ICC profiles. But it is for Illustrator unless you click "more options" - see Rob-Day's informative post in this thread for more info on that.

 

On OSX there are

...

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Explorer ,
Mar 16, 2020 Mar 16, 2020

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Hi everyone!!!

I did it!!!!! I'm so excited, I finally did it. 

So for anyone if anyone ever goes through this same issue, it turns out, the correct location to put the color profile is actually:

- /Library/Application Support/Adobe/Color/Profiles/Recommended

NO OTHER LOCATION WILL WORK. At least that was my case. lol. I'm so relieved. I read a lot about this so if anyone ever has a problem like mine maybe I can help you.

Bye! best wished for everyone!

 

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Explorer ,
Mar 16, 2020 Mar 16, 2020

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AND YES. I MARKED MY OWN ANSWER AS CORRECT. lol

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New Here ,
Mar 01, 2021 Mar 01, 2021

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you are my hero, Maria ❤️ The guy at EPSON didn't even give me a solution!

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New Here ,
Feb 13, 2025 Feb 13, 2025

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THANK YOU SO MUCH!

 

I was running out of my sanity. You saved my soul xD

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Community Expert ,
Feb 21, 2025 Feb 21, 2025

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LATEST

@maria luciaz45607176 "I did it!!!!! I'm so excited, I finally did it. 

So for anyone if anyone ever goes through this same issue, it turns out, the correct location to put the color profile is actually:

- /Library/Application Support/Adobe/Color/Profiles/Recommended"

 

if you want a profile to appear near the top of the list in Adobethen recommended is the right folder, however any profile from - /Library/Application Support/Adobe/Color/Profiles should also appear in Adobe application lists 

there are other locations too, please see where are my profiles

 

I hope this helps

neil barstow colourmanagement - adobe forum volunteer,

colourmanagement consultant & co-author of 'getting colour right'

See my free articles on colourmanagement online

Help others by clicking "Correct Answer" if the question is answered.

Found the answer elsewhere? Share it here. "Upvote" is for useful posts

 

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Community Expert ,
Mar 17, 2020 Mar 17, 2020

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In Illustrator there is a More Options button, you have to click it in order to see all of the available system profiles and get the Conversion Options.

 

Screen Shot 10.pngexpand image

 

Screen Shot 11.pngexpand image

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Community Expert ,
Mar 17, 2020 Mar 17, 2020

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Hi maria,

 

well done getting it to work

just because some future users will refer back to this list I'd better write that, strictly speaking, your answer is only partly correct, because the:

'computer name'/'hard disc name'/Library/Application Support/Adobe/Color/Profiles/Recommended

isn't the only place Photoshop will "see" installed ICC profiles. But it is for Illustrator unless you click "more options" - see Rob-Day's informative post in this thread for more info on that.

 

On OSX there are quite a few ICC profile folders, here's a list:

 

Profiles the Mac OS requires:

/System/Library/ColorSync/Profiles

 

Profiles available to all logged in users and all [colour management savvy] applications

/Library/ColorSync/Profiles

 

Profiles limited to an individual logged in user

/Users/username/Library/ColorSync/Profiles

 

Profiles that are listed only in Adobe applications:

/Library/Application Support/Adobe/Color/Profiles

 

Profiles that are listed in the upper section of the profile lists in Adobe applications:

/Library/Application Support/Adobe/Color/Profiles/Recommended

 

Abstract Profiles available in Photoshop for Color Lookup layers

https://helpx.adobe.com/uk/photoshop/how-to/edit-photo-color-lookup-adjustment.html ]:

/Library/Application Support/Adobe/Color Profiles

 

Also, a printer manufacturer's driver software will often install their own ICC media profiles in the Library/Printers folder, but these are not usually available outside of the OSX 'Print' dialog unless you copy them into one of the ColorSync/Profiles folders above.

 

e.g. mine are here:

/Library/Printers/EPSON/InkjetPrinter2/ICCProfiles/Epson Stylus Pro 4900_4910.profiles/Contents/Resources

to get in there you'd need to right (or control) click and select  "show contents"

 

I hope this helps

if so, please "like" my reply and if you're OK now, please mark it as "correct", so that others who have similar issues can see the solution

thanks

neil barstow, colourmanagement.net :: adobe forum volunteer

[please do not use the reply button on a message in the thread, only use the one at the top of the page, to maintain chronological order]

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Community Expert ,
Mar 17, 2020 Mar 17, 2020

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isn't the only place Photoshop will "see" installed ICC profiles.

 

Just to clarify, the OP was asking about missing profiles in Illustrator’s Color Settings, which has the extra Less and More Options button. When it is toggled to Less, the profile list is limited to the Adobe Recommended folder. I think Photoshop used to have a Basic/Advanced button that did the same.

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Community Expert ,
Mar 18, 2020 Mar 18, 2020

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Rob,

thanks lots for that extra clarity,

I must admit I had forgotten about that "more options" button. 

 

 

neil barstow, colourmanagement.net :: adobe forum volunteer

[please do not use the reply button on a message in the thread, only use the one at the top of the page, to maintain chronological order]

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