Colors not matching in Photoshop as images open with magenta cast

Report · Apr 28, 2020

I hope this is a easy fix. when I open images in photoshop the faces are very very magenta.

when I open them in another program on the same computer they look fine. Ive found that if I

assign a profile to the image it will look better but still not accurate. When I print its really close

to what I see but still a little funky.Can anyone help with this?

Report · Apr 28, 2020

Hi there,

Sorry about the trouble because of inconsistent color output in Photoshop.

Which version of Photoshop are you using and what is your operating system?

Colors displayed in Photoshop are most dependent on how your monitor is calibrated and the color profile in which you're viewing the image. Here's some more detail regarding: https://helpx.adobe.com/photoshop/using/color-settings.html#Aboutmissingandmismatchedcolorprofiles

Please calibrate your monitor as explained in this article https://helpx.adobe.com/photoshop/using/working-with-color-profiles.html#Calibrateandprofileyourmoni... and let us know if that helps.

Thanks,

Akash

Report · Apr 28, 2020

CS 3 windows 10 I have another computer same everything it not this problem

Report · Apr 28, 2020

Hi!

I agree with Akash, that the first thing you want to make sure of is that your monitor is calibrated. If you have already done that then I have a few questions for you:

What format is your photo in? Is it a .psd file, or jpg? If it is a jpg is it srgb? And, what other program are you looking at the file in? Are you working in that program or just viewing the images as they would be seen by others? Are the images going to be used in print or for the web?

Let us know?

Thanks!

Michelle

Report · Apr 30, 2020

Display profile issues

At least once a week on this forum we read about this, or very similar issues of appearance differing between applications.

Unfortunately, with Microsoft hardware: Windows updates, Graphics Card updates and Display manufacturers have a frustratingly growing reputation for installing useless (corrupted) monitor display profiles.

I CAN happen with Macs but with far less likelyhood, it seems.

The issue can affect different applications in different ways, some not at all, some very badly.

The poor monitor display profile issue is hidden by some applications, specifically those that do not use colour management, such as Microsoft Windows "Photos".

Photoshop is correct, it’s the industry standard for viewing images, in my experience it's revealing an issue with the Monitor Display profile rather that causing it. Whatever you do, don't ignore it. As the issue isn’t caused by Photoshop, don’t change your Photoshop ‘color settings’ to try fix it.

If you want to rule out pretty much the only issue we ever see with Photoshop, you can reset preferences, I never read of a preferences issue causing this problem though:

To reset the preferences in Photoshop:

https://helpx.adobe.com/photoshop/using/preferences.html

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

To find out if this is the issue, I recommend you to try setting the monitor profile for your own monitor display under “Device” in your Windows ‘color management’ control panel to sRGB. You can ADD sRGB if its not already listed.

And be sure to check “Use my settings for this device”.

(OR, if you have a wide gamut monitor display (check the spec online) it’s better to try Adobe RGB instead).

Quit and relaunch Photoshop after the control panel change, to ensure the new settings are applied.

If this change fixes the issue, it is recommended that you should now calibrate and profile the monitor properly using a calibration sensor like i1display pro, which will create and install it's own custom monitor profile. The software should install it’s profile correctly so there should be no need to manual set the control panel once you are doing this right.

Depending on the characteristics of your monitor display and your requirements, using sRGB or Adobe RGB here may be good enough - but custom calibration is a superior approach.

I hope this helps

if so, please "like" my reply and if you're OK now, please mark it as "correct", so that others who have similar issues can see the solution

thanks

neil barstow, colourmanagement.net :: adobe forum volunteer

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