Could not complete your request because the ICC profile is invalid.

[Hanani_Rapoport]

I upgraded PS Beta to V25.0.0 and tried using Generative Fill - but the action could not be completed and I received an error message "Could not complete your request because the ICC profile is invalid."

Using  MAC OS  Ventura 13.4.1 

Thanks !

Hanani

[Hanani_Rapoport · Accepted solution]

so I uninstalled PS Beta and REINSTALLED and all is fine now !

Thanks

[NB, colourmanagement]

@Hanani_Rapoport Thanks for letting us know you fixed it, if anyone else has the issue they'll now be able to see your solution 

neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

[arturk43138903]

This did not work for me, I keep getting 

Could not complete your request because the ICC profile is invalid.

Adobe Photoshop version 25.1, installed on Apple M1 Pro, Ventura 13.3.1 (22E261)

Reproduce: just load a JPEG, select subject, invert selection, generative fill.

[NB, colourmanagement]

@arturk43138903 

Perhaps try a thorough reset of Photoshop preferences?

(read this entire post before acting please)

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.

If they become corrupt then various issues can occur.

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

Manually removing preferences files is the most complete method for restoring Photoshop to its default state. This method ensures all preferences and any user presets which may be causing a problem are not loaded.

1. Quit Photoshop.
   
   
2. Navigate to Photoshop's Preferences folder.
   macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
   Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
   
    
   Note: The user Library folder is hidden by default on macOS. To access files in the hidden user Library folder, see How to access hidden user library files.
3. Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your settings
   
   
4. Open Photoshop.
   
    New preferences files will be created in their original location.
   

Note re macOS: The user Library folder is hidden by default.

To access files in the hidden user Library folder, see here for how to access hidden user library files.

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Unexpected behaviour may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviours in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Learn how to access and modify Photoshop preferences and customise per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre...

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

Before you reset your preferences

in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. 

Quit Photoshop.
Go to Photoshop's Preferences folder

Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\

  [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

  Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.

  https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.

  Library will now appear in the list - below the current user's “home” directory. ]

Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.

Note for those on macOS:

Preference preservation is affected by macOS permissions,

you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

If that doesn't fix the issue:

Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.

Still hanging? 

Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. 

Do you still have problems?

It may even be time to reinstall Photoshop.

It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.

(See above about preserving preferences though! It’s worth preserving them unless they are corrupted.)

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management

[arturk43138903]

Nah, the only thing that fixes the message is, after loading your JPEG, go to Edit -> Assign Profile..., and select "Working RGB". Unfortunately you have to do it every time you load a new JPEG (for most JPEGs at least).

[NB, colourmanagement]

@arturk43138903  If a Jpeg with no embedded ICC profile is opened in Photoshop then the "working RGB" is presumed (from "Color Settings").

There's no reason why a Jpeg should not have an embedded profile and it can be within any colourspace, not just sRGB.

If your Jpegs are coming from a source that does not embed the ICC profile then, yes, you'll have a to assign a profile (and embed it on saving) - but, simply presuming that should be your "Working RGB" is risky. There are plenty of sRGB / Adobe RGB Jpegs out there and many in other colourspaces  (unfortunately a few without embedded profiles) assigning, say sRGB to an Adobe RGB Jpeg will result in noticeable desaturation. And Vice versa.

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

[arturk43138903]

Neil, I'm just trying to use Generative Fill for JPEGs I've opened, I don't even know what ICC profiles are. I think Photoshop should be able to handle this scenario?

[NB, colourmanagement]

ICC profiles allow an accurate interpretation of an images numbers so it can be viewed and printed accurately. 

more here

https://www.colourmanagement.net/advice/about-icc-colour-profiles/

Photoshop cannot work accurately without them. 

neil B

[steeljammer]

I found that if I used the preset options with RAW (Auti, B&W and HDR) I got the errors. If I made the adjustments manually I have no problem. I had to delete the xmp files for images I got the ICC error.

[NB, colourmanagement]

@steeljammer Youre comingin on the end of quite a complex discussion here - I suggest you start a new thread about your issues with a meaningful title, please include as much info about what's happening as possible, your procedure, the error messages and when they appear etc. That way the generous volunteer folk here will be able to help you

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

[skipmacdonald]

I found a workaround with my pse 2022.  I believe that at least in my case, my file was corrupted.  I found another file and just uploated all the files I was using (when i saw this "could not open...etc." } in layers to the old file.  Worked fine.