hope someone can help, i have a wide format printer to print photo canvas, never had a problem unti

[philip5CD7]

hope someone can help, never had an issue im a basic user with little knowledge, i print photos to canvas on my wide format printer now the colours are coming out totally wrong, people look animated or hand drawn, ive not changed anything, all my printer is testing and printing perfect when i do all the diagnostic checks and prints, it seems to be something with photoshop, please help its driving me mad. i think some of the settings are wrong but cant findout what they should be, 

[TheDigitalDog]

Quit Photoshop if running.

Relaunch Photoshop and open the file that you want to print.

Press the Spacebar on your keyboard before you click File > Print. This process resets printer preferences that have been written into the image. 

See: https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html

[NB, colourmanagement]

Did digitaldog's suggestion help?
Why not try printing a "standard" test image and give feedback here: 

please go here and download the Adobe RGB testimage: https://www.colourmanagement.net/index.php/downloads_listing/

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

[NB, colourmanagement]

IF it’s a MAC, reset printing system:

On your Mac, choose Apple menu System Preferences, then click Printers & Scanners

Press and hold the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears.

After you reset the printing system, the list of printers in Printers & Scanners preferences is empty.

Reinstall the print driver, only from the manufacturer, not Apple.

Also take a look at the following article and check if that helps: 

https://helpx.adobe.com/photoshop/using/printing-color-management-photoshop1.html

You may like to re-install the printer drivers to check if that makes a difference?

Here is some general Adobe [Mac and Win] info on printing problems,

https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

[NB, colourmanagement]

philip5CD7 If you can take the time, please, it's always good to know whether your issue is fixed using advice given here. marking a volunteer's answer as "correct" helps others with similar issues who are searching here to find a solution.

neil barstow, colourmanagement net