Lightroom 6.14 suddenly printing with a pink cast

[johna32321592]

Have been using LR6 for some time with a Canon Pixma Pro 9000 mark II and occasionally Elements 13 although now up to 22 version.

With a test print opened in LR6 and all colour controls off it prints a perfectly coour rendered print so I know the printer is OK.

I use Ilford Prestige gloss paper and ICC profiles from them and it has always been a good result.

For the past couple of months I am getting a slight pink cast and slightly darker images than seen on screen when correctly set up with Ilford ICC profiles and the Canon driver correctly set and printed via LR6.

I have tried soft proofing and printing that way but still the same result.

Recently had a Permajet ICC profile created for a matt paper and that still prints with a slight pink cast.

I have re-installed the Canon driver a couple of times but still a pink cast printing via LR6.

Using Elements 13 and the latest vesion 2022 I get perfect prints!

Ant ideas?

Thanks

John A

[Bob_Hallam]

So to sum up what is occuring:  Previously using the same profiles in your workflow, you produced accecptable color from your Canon Pixma Pro 9000 mark II.  Now that has changed without a change to the profiles you are using.  Whay OS are you using?  In Mac OS you can open the ColorSync utility and repair all profiles.  On a PC you can download Color Think Pro and just use the Repair profiles tool there to run through all of the profile issues.  You can also redownload the Canon profiles you use on the Canon Pixma Pro 9000 mark II.  Then replace the old ones.  That covers the profiles....Now you may have an issue with your printer.  Check the nozzels and make sure none are clogged.  Make sure the correct paper is set on the printers control panel.  Do any maintainance on the print heads as well.  Then only if all of the above fails, you may need to do a custom profile for your printer.   That would involve an actual spectrophotometer and software.  There are quite a few options some pricey and others less so much.  Reprofile your printer and use your new custom profile in your workflow instead of the canned ones from the paper company.  

[johna32321592]

Hi Bob and the digitaldog,

Thanks for the response.

I use win 10 and most that you have stated has been done.

To recap I use a Dell U2413 monitor which is calibrated with a X-rite Pro, done 3 days ago.

Test printed a specific test sheet via LR and when all profiles are off it prints perfectly so no issues with the printer.

The printer driver is the latest and has been re-installed twice.

All profiles are latest issue.

New ICC profile via Permajet based on an ADOBE colour match chart printed on printer for a matt paper also has issues - pink tint- like all other prints when this ICC profile is used on LR.

Printer also can't be the problem as prints via Elements 13 and 22 are fine as well as the colour test sheet I use.

It only occurs when printing is via LR6.

I do not use templates in LR for printing either - everything is done from scratch with each print I make.

The problem only happens when printing via LR6.

I have been printing with this printer since 2012 and so far never an issue - just LR6 in the last 2 weeks.

Thanks

John A

[TheDigitalDog]

It only occurs when printing is via LR6.

I do not use templates in LR for printing either - everything is done from scratch with each print I make.

The problem only happens when printing via LR6.

By @johna32321592

There is always some template being used. Again, that only LR6 is having this issue strongly points to this being the problem. So again, make a new custom template, ensuring that every setting in LR and in the print driver is correct and matches the other application(s) that print correctly. 

Further, IF your print driver has presets (seen below with my Epson), never select them! That is part of the template. Use "Defaults":

[johna32321592]

Hi,

Thanks for the reply.

Just to confirm no templates were in use or have been and the Canon printer has no presets in use or default settings.

However I may have discovered the problem - when I installed the last new Canon driver it appeared to have installed a Windows XPS printer driver and appeared to be attached to the port the Canon was connected to as well as the canon.

I have now re-installed the original driver from the Cd that came with the printer and no sign of a Win XPS printer and I have assigned the printer to a different USB port to make sure.

Two test prints via LR6 one from the image itself and one via the use of soft proofed copy and both images have printed OK - no pink tint.

I have yet to test the new profile for my Permajet matt paper.

Therefore I believe the fault was two printer drivers attached to the same USB port.

I hope!!!

Thanks

JohnA LRPS

PS I am now in my 64th year of photography and still going strong having gone thru B & W processing to colour processing and now digital - great

[johna32321592]

Hi,

Just in case this occurs for others - I can now say that my pink colour cast has been eliminated and tests for the Permajet paper with an ICC profile from them now prints perfectly.

I have found that when I downloaded the latest Canon driver for my printer it also downloaded a driver for Microsoft XPS Document Writer and created a Virtual Printer Port which I could see when looking at the ports. These two together were in conflict causing my problem as two drivers working from the same port do not work.

Clearing this Virtual Printer port and re-installing my original printer driver from the CD and ensuring the XPS document writer had gone has resolved all printing issues.

Thanks to those who tried to help.

John A

[TheDigitalDog]

You get acceptable prints from Elements but not Lightroom Classic so this is a Lightroom Classic issue, not a color management issue (per se)! 

So you were getting good prints out of Lightroom Classic and now you're not? You might need to start from scratch, making a new, custom print template and setting everything, and I mean everything for color management in LR plus the print driver, into this template. The template stores every setting, even in the driver. They can get corrupted or just setup incorrectly and thus stick with the incorrect settings. Hence, start from scratch. 

You should always test output using good color reference images designed for that task. The color reference images RGB values are such that they are set for output and are editing and display agnostic. Test the output this way and examine for the same color issues so we know it's not your image-specific issues causing the problems:
http://www.digitaldog.net/files/2014PrinterTestFileFlat.tif.zip
This and other such documents can also be downloaded at http://www.digitaldog.net/