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Pink cast when printing certain files

New Here ,
Feb 13, 2024 Feb 13, 2024

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Hi!

 

I've been having this issue where certain Adobe files print with a pink cast and others don't. I've tried so many different color profile setting combinations and I can't figure out it what is causing it to happen or not, it's driving me crazy.

 

So for instance this morning I printed out this indesign file with both a linked illustrator file and a linked photoshop file, and the illustrator one comes out b&w, but the photoshop one has a pink cast. I've tried exporting the photoshop image instead, with lots of different settings, but even with color mode set to greyscale it prints with a pink cast, on its own or through indesign, when the illustrator file on the same page doesn't!

 

Generally anything I print out that went through photoshop seems to come out with a pink cast.

 

With illustrator some files also out with a pink hue, and others don't, eventhough I don't change any settings when making new documents... If anyone has any idea how to fix this I'd be really grateful!! 

 

The printer I'm using is a Canon iPR Svr M10 PS V2.0 (it's an image press) and I'm working on a macbook

 

Thanks!!

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Community Expert ,
Feb 14, 2024 Feb 14, 2024

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I'm not familiar with this printer, but generally, a magenta (pink) cast can be caused by "double profiling", which means that both the application you're printing from and the printer driver are set to manage colors.

So if you have set Photoshop to manage colors, color management must be turned off in the printer driver.

There are similar settings in the InDesign print dialog, and I imagine also in Illustrator, which I don't use.

 

PS-print-color-management.png

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