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A new learner about Aodobe Connect

New Here ,
Jun 12, 2017 Jun 12, 2017

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Hi there,

My boss ask me to learn how to use adobe connect, so that we can present some training for all of our clients, however, we do not use that frequently.

I met some problem, could you please give me some help.

1. Where I can download adobe connect, i have to install it on my computer and then start to learn it how to use. I searched a lot, but i only can find the "add in".

2. Usually, we will have more than 50 clients to join into our training, does the adobe connect can cover it?

3. This is not for free, could you please let me know the price?

4. I found some instructions mentions "URL", when we set up a meeting, could could we get the URL.

Could you please give me some advice?

Thanks & regards

Angela

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LEGEND ,
Jun 12, 2017 Jun 12, 2017

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Angela,

  1. There is nothing to download and install for Adobe Connect, other than the Add-in. The Add-in is only required if you don't have Flash Player 13 or newer in your browser or if you are going to screen share or upload PPTX files. Using the Add-in can improve the experience for broadcasting VoIP audio and sharing your webcam, but isn't required.
  2. Maybe yes, maybe no. This depends on the licensing purchased for your Connect account. The most common licensing purchased does allow up to 100 concurrent attendees in a meeting room, but without knowing what you have it's hard to say what your experience will be. If you can, talk to someone who is an Admin for your account, and they should either know or be able to check the Administration page which lists your licensing.
  3. Price of what? Connect? That is a more complicated questions than it seems. If that is what you are looking for you should contact your reseller. If your organization isn't using a reseller, you can find one here, Adobe Connect | Strategic Partners
  4. When you create a room you can give it a custom URL. This sounds like what you are referring to. Once a meeting is created in Connect, the link to the room is static and you can use it whenever you need. There is no need to schedule meetings in Connect, just provide the link in whatever tool you schedule your day with. Here is a video I found on YouTube that describes this process, Creating an Adobe Connect Meeting Room - YouTube

Jorma

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New Here ,
Jun 13, 2017 Jun 13, 2017

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Hi Jorma,

Thanks so much for your reply.

I registered for a free trial. For Adobe connect meeting, I got one problem When i invite my friends to attend meeting by sending URL, and my friend click on that, it always show" The user limit for this meeting or seminar session has been exceeded. Contact your meeting or seminar organizer for assistance".

However, in fact, it is only me in this meeting, it can be connected with up to 24 other people.

When i set up an adobe connect meeting, i met following process, I am not sure is there anything i need to choose.

Screencut.png

When i try to use adobe connect seminar, the problem is not here.

Could you please give me some advice?

Thanks & regards

Angela

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Engaged ,
Jun 14, 2017 Jun 14, 2017

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If you were to go to the Administration Portal and then users and groups. look for your name, click on Information and then Edit Group membership.  Being a trial, you can be in any of the groups but I would suggest Meeting Host, Webinar Host and Virtual Classroom manager, as well as Administrator.  This issue might be because you signed up for a trial with webinar and are trying to run a meeting instead of a webinar.  I can also update the trial to include meeting as well as webinar.

If the trial is webinar only, try creating a webinar room instead of a meeting room.  They work the same once you open it.

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