• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Accidentally deleted admin permission

New Here ,
Apr 02, 2020 Apr 02, 2020

Copy link to clipboard

Copied

Hi,

we just started to use Adobe Connect. While I was managing my account I accidentally removed the admin permission for my account. There is no other admin for this account, so how can I get back the admin permission?

Thanks for your help,

André

TOPICS
Account management

Views

199

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 02, 2020 Apr 02, 2020

Copy link to clipboard

Copied

You will need to reach out to the Connect Support team. They can create a new Admin login for you: https://helpx.adobe.com/adobe-connect/connect-support.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 03, 2020 Apr 03, 2020

Copy link to clipboard

Copied

Thanks for your reply. I tried this and I was told to post my issue here. But I will try again with them!

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
Apr 03, 2020 Apr 03, 2020

Copy link to clipboard

Copied

LATEST

Adobe Support has a way to create an Admin login on the back end of Connect. They shouldn't be pointing you to the User Community because we don't have any back end (or front end) access to your account. Just be sure to tell them you need a new Administrator account created. You'll likely have to use an alternate email, but it will get you back in to your account.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines