Copy link to clipboard
Copied
Hello,
my Adobe Connect Add-in Crashes after it has started and builds up MY Meeting Room. I can Access other Meeting Rooms, and People can Access mine as well. But since mine breaks, I can not use it...
Together with my IT department, we checkt the add-in, ran checkdisk, the connections, re-installed the add-in and also changed the Screen size. But still it breaks down.
Does someone have an Idea ?
I am running a Win8 Machnie with IE10 and have nothing changed on it since months besides installing Snagit (and a few days later, I found that the connect does not work).
thanks
hoppeg_
Copy link to clipboard
Copied
Hello,
We are aware of any crashes on Win8. To help us debug, can you please un-install Snagit(as you feel this is the only change) from your system and then try using Adobe Connect Addin? I am just trying to isolate the culprit here. You can probably re-install it later.
Thanks
Sameer Puri
Copy link to clipboard
Copied
Hello Puri,
I finally had a
chance to de-install Snagit. Connect still breaks down.
Thanks & kind regards,
Gerald