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I have users attempting to connect to Defense Connect Online. We have 2 Vista images based on Army Gold Master 8 and 9. AGM 8 machines allow users to run the installation and pass the Add-in test with no problem. Our new image prompts for administrative credentials when they attempt to install the add-in. I've compared security settings on both images and cannot find any difference that would account for this. Does anyone know what could cause the add-in to require admin rights to install?
I've spoken with the DCO helpdesk, and have been told the add-in must be installed with user level rights, or it won't work. (and it doesn't)
This issue is happening on a system not connected to the regular internet, so we don't get the applet pop-up to install, just a run/save download prompt.
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Sadly, I have no solution to offer, but I'm pretty much in the same boat. Having trouble getting the browser to acknowledge the installation of the Meeting Add-In. If i do it manually, it shows up in Add/Remove Programs, but upon entering a meeting room, I'm still prompted to install. JTDI is about to retire its Connect server and send all of its users to DCO, so we'll be in the same boat.
I was hoping Adobe had some suggestions for either group policies, registry permissions or folder permissions that might be responsible.
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Classification: UNCLASSIFIED
Caveats: NONE
Yeah, we've come to the conclusion that we'll need to temporarily give users admin rights to install the add-in. And according to the DCO help desk, they are communicating with Adobe and hopefully the next release of the add-in will install for all users, rather than the profile of the credentials it is installed with.
Greg Whitworth
Booz|Allen|Hamilton
Systems Administrator
502-624-3148
NIPR: gregory.whitworth@us.army.mil
SIPR: greg.whitworth@us.army.smil.mil
http://ice.disa.mil/index.cfm?fa=card&service_provider_id=89665&site_id=444&service_category_id=35
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