Adding host to account

[Raffoz]

I have a Named Organizer Pricing Model, bought before april 2011.

For every host i have 100 possible users.

Today i added an host.

My limit should go up to 200, right?

But i still see this:

Meeting Hosts:   2 / 2
Meeting Peak Concurrent Users:   Unlimited   (Soft Limit: Unlimited )
Concurrent Users Per Meeting:   100   (Soft Limit: 1000000000 )

And moreover, to manage a meeting with 150 users, i need to have all the 2 hosts connected in the same time?

Thanks!

[Guest]

No, with the Named Organizer model the limit is 100 simultaneous users in a room including the host. Each host has 100. So, one host runs his/her room with 100 and the other host can run 100. There is no combination of the two to get 200. You can run both meetings at the same time though and run the same content. That would be the only way to conduct a 200 person meeting.

With the more popular simultaneous users license then you can have up to 500 people per room no a single server if you have an on-premise server or really pretty unlimited if using a hosted account that has servers clustered to handle large numbers. You can change your license type to this model if you desire.

[Raffoz]

Thanks.

How can i change my license to this type?

I bought AC on the adobe website as individual.

[Guest]

Oh. Ok. You'd have to call back in and ask about that option for individual accounts. The number is: 888-649-2990

I'm not in the sales area (I'm technical) so I cannot answer what the options are for individuals.

Here is the verbage:

Need more than 9 meeting hosts ? Want to hear about other purchasing and deployment options ?

Talk to an Acrobat Connect Pro Solutions Specialist:

• Call now at 888-649-2990

You'll want to discuss the concurrent user model versus the host model you have. By default, for individuals, they assume you have small meetings which the host model works better for and is cheaper.