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Adobe Connect Add- in link doesn't work

New Here ,
Feb 26, 2014 Feb 26, 2014

I've gone to the download page for the Connect add-in, and when I click on the link to download the software, the browser is brought to a corrupted webpage of data. The add-in does not download.

This is the URL I'm going to -

  1. http://helpx.adobe.com/adobe-connect/kb/connect-902-add-in.html

On this page, there is a link to download the Connect Add-in for Mac. When using either Firefox or Safari, when the Mac download link is clicked, nothing is downloaded, and the browser displays a corrupt webpage.

Is there an alternate link to download the Add-in for Mac?

Thanks

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Feb 27, 2014 Feb 27, 2014

Hi bhorv67

You can use the  download link provided on this page : http://www.adobe.com/support/connect/downloads-updates.html

Thank you

Abhinav

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New Here ,
Feb 28, 2014 Feb 28, 2014

The link you provide does not work. When I click on the direct download of the Mac Add-in on the web page, the browser displays a corrupted web page. I've tried using Firefox and Safari on a Mac, both browsers have the same result.

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Adobe Employee ,
Feb 28, 2014 Feb 28, 2014

Hi,

I was able to download addin build # 959 from the download link provided on the page: http://www.adobe.com/support/connect/downloads-updates.html. using Safari on Mac.

Anyways this is the GoUrl to download the Mac addin, if the above URL still doesn't work for you: http://www.adobe.com/go/adobeconnect_9_addin_mac

Thanks

Sameer Puri

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New Here ,
Feb 28, 2014 Feb 28, 2014

See the attachment - this is what appears on Firefox and Safari when I click the direct download link to the Add-inLink.jpg

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Adobe Employee ,
Feb 28, 2014 Feb 28, 2014
LATEST

Yes, this is the add-in. Although, unfortunately, on Mac it doesn't prompt you to save it as an archive. Instead the browser opens it as is! Hence, the downloads page mentions "you must right-click on the appropriate add-in link below and select "Save Page As" to download the add-in." However, the 9.0.2 addin page, you mentioned above, does not instruct so. I shall get it updated internally.

I hope it solves the issue.

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